2014 Residential Staffing Survey by County - Overview

In the 2014 Residential Staffing Survey conducted by the Department of Social and Health Services Management, responses by county, wage, vacancy rates, and turnover data were analyzed. The survey provides insights into staffing trends and distribution across different counties in the region.

• Survey
• Staffing
• County
• Wage Data
• Turnover Rate

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1. 2014 Residential Staffing Survey Department of Social and Health Services Management Services Division Office of Rates Management Ken Callaghan, Chief

2. Responses by County Number of Providers by County 0 0 3 2 3 7 0 3 0 0 0 0 2 3 4 1 48 4 2 0 1 0 1 1 0 0 21 0 4 0 12 16 0 8 0 3 8 2 6 County Type Code 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 Rec'vd by Couinty 0 0 3 2 3 7 0 3 0 0 0 0 2 3 2 1 37 3 1 0 1 0 1 1 0 0 13 0 1 0 8 14 0 3 0 2 5 2 5 % by County % by total Rec'vd Adams Asotin Benton Chelan Clallam Clark Columbia Cowlitz Douglas Ferry Franklin Garfield Grant Grays Harbor Island Jefferson King Kitsap Kittitas Klickitat Lewis Lincloln Mason Okanogan Pacific Pend Oreille Pierce San Juan Skagit Skamania Snohomish Spokane Stevens Thurston Wahkiakum Walla Walla Whatcom Whitman Yakima NON-MSA MSA MSA MSA NON-MSA MSA NON-MSA MSA MSA NON-MSA MSA NON-MSA NON-MSA NON-MSA MSA NON-MSA KING MSA NON-MSA NON-MSA NON-MSA NON-MSA MSA NON-MSA NON-MSA NON-MSA MSA NON-MSA MSA MSA MSA MSA NON-MSA MSA NON-MSA NON-MSA MSA NON-MSA MSA 100.0% 100.0% 100.0% 100.0% 2.3% 1.6% 2.3% 5.4% 100.0% 2.3% 100.0% 100.0% 50.0% 100.0% 77.1% 75.0% 50.0% 1.6% 2.3% 1.6% 0.8% 28.7% 2.3% 0.8% 100.0% 0.8% 100.0% 100.0% 0.8% 0.8% 61.9% 10.1% 25.0% 0.8% 66.7% 87.5% 6.2% 10.9% 37.5% 2.3% 66.7% 62.5% 100.0% 83.3% 1.6% 3.9% 1.6% 3.9% 165 123 81% 95%

3. Wage, Vacancy & Turnover Data % by total Rec'vd 35.0% 30.0% 25.0% 20.0% 15.0% 10.0% 5.0% 0.0% Ferry Island Okanogan Pend Oreille Spokane Douglas Pacific Yakima Grant Skagit Walla Walla Mason San Juan Benton Klickitat Lincloln Whatcom Chelan Garfield Kittitas Whitman Grays Harbor King Lewis Clark Columbia Franklin Jefferson Skamania Cowlitz Pierce Snohomish Thurston Kitsap Clallam Stevens Wahkiakum

4. Wage, Vacancy & Turnover Data Note: The following data includes data from the SOLA programs Hourly Wages Reported (mean) Hourly Wage Range Percent of Group Vacancy Rate Turnover Rate Total Staff Entry Level Two Year Low High Number of Staff Positions Entry Level 8,413 87.9% $10.38 $10.93 $9.19 $13.32 7.6% 42.2% 1st Line Supervisors 620 6.5% $13.07 $13.82 $10.00 $24.00 4.0% 20.3% Program Managers 304 3.2% $17.08 $18.35 $12.00 $31.25 2.6% 13.8% Specialists 161 1.7% $16.66 $17.69 $10.08 $50.00 0.6% 11.8% Nurses 73 0.8% $25.56 $26.72 $13.00 $47.75 4.1% 38.4% Average Vacancy & Turnover Breakdown of Employees that Left by Position Type Total No. Positions 9,571 100.0% 7.1% 39.3% Number of Vacant Positions Entry Level 640 94.5% Entry Level 3,548 94.3% 1st Line Supervisors 25 3.7% 1st Line Supervisors 126 3.3% Program Managers 8 1.2% Program Managers 42 1.1% Specialists 1 0.1% Specialists 19 0.5% Nurses 3 0.4% Nurses 28 0.7% Total Vacant Positions 677 100.0% Total Employees Left 3,763 100.0% NOTE: This information includes Contracted Providers and SOLA This data is obtained using self-reported, non-validated format

5. Wage, Vacancy & Turnover Data Note: The following data does not include data from the SOLA programs Hourly Wages Reported (mean) Hourly Wage Range Percent of Group Vacancy Rate Turnover Rate Total Staff Entry Level Two Year Low High Number of Staff Positions Entry Level 8,142 87.8% $10.26 $10.79 $9.19 $12.25 7.7% 43.2% 1st Line Supervisors 605 6.5% $12.97 $13.70 $10.00 $24.00 4.1% 20.7% Program Managers 296 3.2% $17.01 $18.26 $12.00 $31.25 2.7% 13.9% Specialists 158 1.7% $16.69 $17.70 $10.08 $50.00 0.6% 12.0% Nurses 71 0.8% $24.35 $25.49 $13.00 $40.00 4.2% 39.4% Average Vacancy & Turnover Total No. Positions 9,272 100.0% 7.1% 40.3% Breakdown of Employees that Left by Position Type Number of Vacant Positions Entry Level 624 94.4% Entry Level 3,519 94.3% 1st Line Supervisors 25 3.8% 1st Line Supervisors 125 3.3% Program Managers 8 1.2% Program Managers 41 1.1% Specialists 1 0.2% Specialists 19 0.5% Nurses 3 0.5% Nurses 28 0.8% Total Vacant Positions 661 100.0% Total Employees Left 3,732 100.0% NOTE: This information includes ONLY Contracted Providers This data is obtained using self-reported, non-validated format

6. Wage Data For All Regions Combined Specialists after 2 Supervisors after Managers after 2 Managers Wages Entry Level after Nurses after 2 Nurses Wages Supervisors Entry Level Specialists Program Program 2 years 2 years Wages Wages Wages years years years Lowest Reported Wage 9.19 9.32 12.00 13.29 10.00 10.50 10.08 10.90 13.00 14.00 Highest Reported Wage Average of All Wages Median 12.25 10.26 10.18 12.50 10.79 12.50 31.25 17.01 16.38 34.13 18.26 14.89 24.00 12.97 20.13 24.00 13.70 10.60 50.00 16.69 13.55 55.00 17.70 17.74 40.00 24.35 16.25 40.00 25.49 21.63 60.00 50.00 40.00 30.00 20.00 10.00 0.00 Entry Level Wages Entry Level after 2 years Program Managers Wages Lowest Reported Wage Program Managers after 2 years Supervisors Wages Supervisors after 2 years Specialists Wages Specialists after 2 years Nurses Wages Nurses after 2 years Highest Reported Wage Average of All Wages

7. 2-Year Wages By Region & Type 45.00 40.00 35.00 30.00 1N 25.00 1S 2N 20.00 2S 15.00 3N 3S 10.00 5.00 0.00 Entry Level Start First Line Start Program Manager Start Specialists Start Nurses Start Entry Two Year First Line Two Year Program Manager Two Year Specialists Two Year Nurses Two Year

8. Average Wage By Region 45.00 Average Wage Reported 40.00 1N 1S 2N 2S 3N 3S 35.00 30.00 25.00 20.00 15.00 10.00 5.00 0.00 Program Manager Start Program Manager Two Year Entry Level Start Entry Two Year First Line Start First Line Two Year Specialists Start Specialists Start Nurses Start Nurses Two Year 1N 9.93 10.71 12.74 13.73 17.65 18.81 21.22 22.86 17.50 18.55 1S 10.01 10.42 13.46 14.37 15.01 16.19 17.33 21.33 35.00 0.00 2N 10.28 10.76 12.73 13.03 16.39 17.03 14.15 14.54 20.25 20.75 2S 10.73 11.22 13.62 14.30 17.33 18.43 17.92 18.42 22.32 24.61 3N 10.02 10.45 12.13 13.10 15.80 17.38 12.98 13.65 22.83 23.33 3S 10.00 10.54 12.50 13.22 17.64 19.37 15.96 17.42 40.00 40.00

9. Number of Responses by Region For Wages 40 36 36 35 29 29 30 25 25 25 20 20 19 19 20 18 18 17 17 16 16 14 14 14 14 15 13 13 12 12 12 11 11 11 10 10 10 9 9 9 10 8 8 7 7 7 7 6 6 5 5 5 4 4 4 4 4 5 3 3 3 2 2 2 1 1 1 1 0 Entry Level Start Entry Two Year First Line Start First Line Two Year Program Manager Start Program Manager Two Year Specialists Start Specialists Start Nurses Start Nurses Two Year 1N 1S 2N 2S 3N 3S

10. Number of Responses by Region to Wage Question, As a percent, by Employment Type 45% 39% 39% 40% 34% 34% 35% 32% 31% 31% 31% 30% 29% 30% 24% 25% 23% 22% 22% 20% 20% 20% 20% 18% 20% 18% 18% 18% 17% 17% 17% 17% 16% 16% 16% 15% 15% 15% 15% 15% 15% 13% 13% 13% 13% 12% 12% 12% 12% 11% 11% 11% 10% 10% 10% 9% 10% 8% 8% 7% 7% 6% 6% 6% 6% 6% 5% 5% 5% 0% Entry Level Start Entry Two Year First Line Start First Line Two Year Program Manager Start Program Manager Two Year Specialists Start Specialists Start Nurses Start Nurses Two Year 1N 1S 2N 2S 3N 3S Entry Level Start Entry Two Year First Line Start First Line Two Year Program Manager Start Program Manager Two Year Specialists Start Specialists Start Nurses Start Nurses Two Year 1N 16% 16% 15% 15% 18% 18% 13% 13% 6% 6% 1S 9% 8% 7% 7% 6% 5% 8% 5% 6% 6% 2N 15% 16% 13% 13% 15% 15% 18% 18% 22% 22% 2S 31% 31% 34% 34% 31% 32% 30% 29% 39% 39% 3N 12% 12% 12% 12% 10% 10% 10% 11% 17% 17% 3S 17% 17% 20% 20% 20% 20% 23% 24% 11% 11%