Access Services Community Advisory Committee Travel Training
Presentation highlights the Travel Training services provided by Access Services since 2005, including individual and group training, post-eligibility calls, program objectives, elements of individual travel training, and the impact of travel training on individuals with disabilities. It also covers the response to COVID-19 and the next steps in providing safe and effective training. The content is rich in visuals and data showcasing the success and benefits of the program.
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Presentation Transcript
Access Services Community Advisory Committee Travel Training Tuesday, July 10, 2021
Background Travel Training services since 2005 Mobility Management Partners (MMP) Partners with Access since 2008 Individual Travel Training (300 per year) Group Travel Training (Up to 12) Post-Eligibility / Mobility Management Calls (19,500)
Program Objectives To increase mobility options for persons with disabilities To reduce or stabilize costs of providing paratransit services Measure M recommendation
Elements of an Individual Travel Training Initial Telephone Interview Route Plan Design Transportation Needs Evaluation In-Field Transit Walk and Transit Usage Follow-up Surveys
Impact of Travel Training Majority (60% - 70%) of graduates of Travel Training use fixed route, 1 to 3 years after training 47-51% of graduates use fixed route 4 to 6 years after training 1 of 4 trained take fixed route, but no Access trips 10% use Access and take NO fixed route trips Travel trained customers use paratransit, take it half as frequently as customers who have not taken Travel Training
Responding to COVID-19 and Travel Training Next Steps MMP supported Access in COVID-19 test and vaccine information calls Initial suspension of Travel Training services Modification of Travel Training for pandemic Developed and successfully implemented a safe, physically- distanced, two-part training: Virtual and In-Person Training Between Nov. 2020 & June 2021, 289 Virtual trainings
Access Services Community Advisory Committee Travel Training Tuesday, July 10, 2021
