Account Management Insights: Data Timelines and Service Availability
Explore key insights on account management, data completeness, service availability, and API issues with helpful visuals and detailed metrics from December 2017.
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3rdParty Registration & Account Management Account Management 3rdParty Registration & SMT Update To AMWG December 2017
3rdParty Registration & Account Management Account Management 3rdParty Registration & Monthly SMT Data Timelines AMWG CR 2014 002 End to End File Processing Completeness Dec 2017 % Timely Market Delivery - % of files posted to market (FTPS) by 11:00pm out of # of files received by SMT by 11:00pm. % Portal Data Availability - % of files loaded to the database for data availability on portal by 6:00am next day for the files received by 11:00pm A LSE file includes usage data for up to 50,000 ESIIDs. 2 2
3rd Party Registration & Account Management Account Management 3rd Party Registration & SMT API and FTPS Services Availability Dec 2017 The service availability is measured as a percentage of number of minutes the service was available out of the total number of minutes in a month, excluding planned outages. Observed Anomalies: Mar-Apr 2015: SMT outage and subsequent recovery/catch-up impacted API availability. FTPS was available for most of the part except on 03/21-03/22 for 36 hours. 26 Jul 2015: Services were unavailable for 12 hours due to Flash storage issue 25 Jan 2016: Services were unavailable for 19 hours due to storage configuration issue 07 Mar 2016: API Services were unavailable for 7hours due to Oracle archiver issue. 12 Jul 2017: Due to network Outage FTP & API services are down for 20 minutes. FTPS & API availability is 99.95%. 3
SMT Number of Accounts by Type AMWG CR 2014 009 Dec 2017 ONC CNP 3rd Party Registration & Account Management Account Management 3rd Party Registration & Registered Users AEPN AEPC TNMP TOTAL Active Residential Accounts Active Residential English Accounts Active Residential Spanish Accounts Non Active Residential Accounts Total Residential Accounts TDSP User TDSP Admin Small Business User Small Business Admin 67510 67274 236 26082 93592 349 29845 29626 219 16927 46772 1911 1904 5969 5840 129 4251 10220 4215 4203 11 1145 5360 109450 108847 7 602 1881 3792 10 49781 159231 406 28 4 47 18 4 1 350 1 3 3 4 4 1 19 149 5598 97 3146 1686 92 157 Total Agreements (Includes Active and Pending) 18665 3668 102 322 1350 24107 Energy Data Agreements (Includes Active and Pending) 18665 3435 102 322 1350 23874 Han Device Agreements (Includes Active and Pending) 0 232 0 0 0 232 0 1 0 0 0 1 Han Service Agreements (Includes Active and Pending) IN SMT ESI IDs Meters HAN Devices Acknowledgement Pending Meter Ready Provisioned 3570067 3514257 3250 2486342 2486257 4177 198346 199182 134 869549 870048 266 249967 249353 7374271 7319097 7858 31 0 0 19 12 0 0 3 0 0 0 0 0 0 0 37 97 91 175 3247 4177 HAN Messages (MTD) HAN Messages (YTD) HAN Messages (Cumulative) Simple Text Messages Load Control Messages Pricing Messages Cancellation Messages 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 608 166 192 173 77 7412 2934 2658 56 1764 8020 Supplemental (Friends) Total Agreements Accepted Agreements Pending Agreements Revoked Agreements Expired Agreements Terminated Agreements 1944 808 1524 590 82 36 0 11 33 2 107 32 68 23 0 7 38 0 3725 1489 12 661 1489 74 8 2 2 8 339 749 40 296 604 32 65 0 TDSPs REP 122 883 185 7418 Small Business Regulatory Third Party Registered Entities Registered Users Registered Admins HAN Messages Sent By 5 5409 149 5431 2 8 3 175 27 161 406 19 578 4
3rd Party Registration & Account Management Account Management 3rd Party Registration & SMT ODR Details Dec 2017 Total ODR Requests TDSP wise statistics: Total ODR Requests User type statistics: 5
