ACMA Awards Assessor Scoring Guidelines PM_44_G19
Detailed guidelines for ACMA Awards assessors including site diagnosis time plan, confidentiality statement, and assessment procedures. The document outlines specific schedules, topics, and expectations for different award categories such as technical, HR, and management. It provides a structured framework for assessors to evaluate award applications effectively. Additionally, it emphasizes confidentiality and professionalism in the assessment process."
Download Presentation
Please find below an Image/Link to download the presentation.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.
You are allowed to download the files provided on this website for personal or commercial use, subject to the condition that they are used lawfully. All files are the property of their respective owners.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.
E N D
Presentation Transcript
ACMA Awards - Assessors Scoring Guidelines PM_44_G19, Rev No. 00 ACMA Awards Assessor Scoring Guidelines (Applicable for all ACMA Awards Categories) Strictly for the use of ACMA AWARDS Assessors only Not for Circulation. Property of ACMA, for reference purpose only 1
ACMA Awards - Assessors Scoring Guidelines PM_44_G19, Rev No. 00 Assessor Confidentiality Statement Note- Send email reply acceptedfor above Confidentiality Statement , ignore if signed already during assessor awareness session Email on sakshi.karkamkar@acma.in or binny.tomy@acma.in 2
ACMA Awards - Assessors Scoring Guidelines PM_44_G19, Rev No. 00 Site Diagnosis Time Plan Technical category 1 day Site Diagnosis Time Plan for ACMA Awards for 1 day diagnosis (Technical Category- Small, Medium & Best ACMA Company of the Year #) Note : Site Diagnosis Time Plan is sent to companies prior to Diagnosis S.N. Time Topic Mins. 0930-0940 hrs. Introduction of Management/ Assessors 10 1 0940-1000 hrs. Company Presentation by CEO ACMA Award application diagnosis by Assessors ( Company will provide necessary data in support of award application ) Assessors Internal Review 20 2 1000-1200 hrs. 120 4 1200-1240 hrs. 40 5 1240-1340 hrs. Lunch Plant Visit *: To Verify Award application Points only ..Necessary Photographs to be captured by Assessor(s) , Capture Good photos and few photos - Opportunity for Improvement . Assessors Internal Time for Report compilation 60 6 1340-1600 hrs. 140 7 1600-1630 hrs. 30 8 1630-1700 hrs. Feedback by Assessors on Site Diagnosis 30 9 1700 hrs. End of Diagnosis 10 To save time , Company can keep the necessary data and team ready well in advance * Plant visit purpose is to see upkeep of plant and necessary evidences as per application Site Diagnosis Time Plan HR category 1 day Site Diagnosis Time Plan for ACMA Award for 1 day diagnosis (Excellence in Human Resource- Medium ) Time 0930-0940 hrs. Introduction of Management/ Assessor 0940-1030 hrs. Company Presentation by CEO & Leadership Interaction Plant Visit *: To Verify Award application Points only ..Necessary Photographs to be captured by Assessor(s) , Capture Good photos and few photos - Opportunity for Improvement 1230-1330 hrs. Lunch Focus Group Discussion - Team A** Topic Mins. 10 50 S.N. 1 2 1030-1230 hrs. 120 4 60 5 Discussion with White 1330-1430 hrs. 6 collar employees only 150 - Document review 1430-1600 hrs. Focus Group Discussion - Team B 7 and validation 1600-1630 hrs. 1630-1700 hrs. 1700 hrs. Assessor's Internal Time for Report compilation Feedback by Assessor on Site Diagnosis End of Diagnosis 30 30 8 9 10 To save time , Company can keep the necessary data and team ready well in advance . * Plant visit purpose is to see upkeep of plant and necessary evidences as per application **In case of small company only one team Focused Group Discussion is required 3
ACMA Awards - Assessors Scoring Guidelines PM_44_G19, Rev No. 00 Site Diagnosis Time Plan Technical Category 2 day Site Diagnosis Time Plan for ACMA Awards Technical category for 2 day diagnosis (Large & Very Large category) Day 1 Time Topic Mins. 10 S.N. 1 0930-0940 hrs. Introduction of Management/ Assessor(s) 0940-1000 hrs. Company Presentation by CEO 20 2 Presentation by Company on various initiative in relation to Application 1000-1200 hrs. 120 3 Discussion with Top Management on Section 1 ( Refer application ) , Company will explain with the help of documents 1200-1300 hrs 60 4 1300-1400 hrs. Lunch 60 5 1400- 1500 hrs. Discussion with Manufacturing Team Section 2 ( Refer application ) , Company will explain with the help of documents 60 6 1500- 1600 hrs. Discussion with Manufacturing Team on Section 3 ( Refer application ) , Company will explain with the help of documents 60 7 1600-1700 hrs. 1700 hrs. Assessors Internal Review End of Day 1 60 8 9 Day 2 Time Topic Mins. 10 S.N. 1 0930-0940 hrs. Recap of day 1 0940- 1040 hrs. Discussion with Manufacturing Team on Section 4 ( Refer application ) , Company will explain with the help of documents 60 2 1040- 1200 hrs. Discussion with Mgt . Team on Section 5 ( Refer application ) , Company will explain with the help of documents 80 3 Assessors Internal Review Lunch Plant Visit * : To Verify Award application Points only ..Necessary Photographs to be captured by Assessor(s) , Capture Good photos and few photos - Opportunity for Improvement . 1600-1630 hrs. Assessors Internal Time for Report compilation 1200-1300 hrs. 1300-1400 hrs. 60 60 4 5 1400- 1600 hrs. 120 6 30 7 1630-1700 hrs. Feedback by Assessor(s) on Site Diagnosis 1700 hrs. End of Diagnosis To save time , Company can keep the necessary data and team ready well in advance * Plant visit purpose is to see upkeep of plant and necessary evidences as per application 30 8 9 4
ACMA Awards - Assessors Scoring Guidelines PM_44_G19, Rev No. 00 Site Diagnosis Time Plan HR Category 2 day Site Diagnosis Time Plan for ACMA Awards HR category for 2 day diagnosis (Large & Very Large category) Day 1 Time Topic Mins. S.N 0930-0940 hrs. Introduction of Management/ Assessor 10 1 0940-1030 hrs. Company Presentation by CEO & Leadership Interaction 50 2 Plant Visit *: To Verify Award application Points only ..Necessary 1030-1230 hrs. Photographs to be captured by Assessor(s) , Capture Good 120 3 photos and few photos - Opportunity for Improvement . 1230-1330 hrs. Lunch 60 4 Discussion with Team on Section 1 ( Refer application ) , 60 1330-1430 hrs. 5 Company will explain with the help of documents Discussion with Team on Section 2 ( Refer application ) , Company will explain with the help of documents 1430-1530 hrs. 60 6 Discussion with Team on Section 3 ( Refer application ) , 1530-1630 hrs. 30 7 Company will explain with the help of documents Assessors Internal Review 1630-1700 hrs. 30 8 End of Day 1 1700 hrs. 9 To save time , Company can keep the necessary data and team ready well in advance . * Plant visit purpose is to see upkeep of plant & necessary evidences as per application Day 2 Time Topic Mins. S.N. Recap of day 1 0930-1000 hrs. 30 1 Discussion with Team on Section 4 ( Refer application ) , Company will explain with the help of documents 1000-1100 hrs. 60 2 Discussion with Team on Section 5 ( Refer application ) , Company will explain with the help of documents 1100-1200 hrs. 60 3 Assessors Internal Review 1200-1230 hrs. 30 4 1230-1330 hrs. Lunch 60 5 Focus Group Discussion - Team A Discussion with White collar 1330-1415 hrs. 6 employees only -Document 90 review and validation 1415-1600 hrs. Focus Group Discussion - Team B 7 1600-1630 hrs. Assessor's Internal Time for Report compilation 30 8 1630-1700 hrs. Feedback by Assessor on Site Diagnosis 30 9 1700 hrs. End of Diagnosis 10 5
ACMA Awards - Assessors Scoring Guidelines PM_44_G19, Rev No. 00 Site Diagnosis Guidelines for Assessors ACMA AWARD Means you are assessing performance for April 2016 to March 2017 1. The CEO presentation will say what the company does 2. Leadership Interaction is a discussion with CEO on his philosophy on employee management. 3. Company Presentation will have linkage with the Vision/Mission statements of the company 4. Assessors will have to confirm whether the company does what it says. This is carried out by: a) Site Visit b) Review of documents c) Observation & analysis. d) Feedbacks 5. The following subjects needs to be examined: (As per application contents if applicable) a) Documents b) Company presentation c) Departmental presentations d) Gemba visits * f) Environment Management Systems 6. The diagnosis should cover: (As per application contents if applicable) a) Basic 5S b) Total employee Involvement c) Welfare activities/ work environment/culture e) Certifications/awards / Recognitions 7. Focus Group Discussion (only for HR Awards): To understand the involvement, belongingness and understanding of employees towards organisation 8. ACMA Award assessment is to verify the contents of application by site assessment where you can see the evidences. 9. Do not stretch any point beyond certain limits. 10. Avoid asking for some documents / data as it is liked by you or you need for your interest. 6
ACMA Awards - Assessors Scoring Guidelines PM_44_G19, Rev No. 00 Site Diagnosis Guidelines for Assessors 11. If company does not allow you to take photographs from your camera, then request company to take from their camera (Photo points will be told by assessors) .. In case, Company finally says NO to photos, then kindly inform them (politely), No issues .. It is your decision as photos are easy means to form an image of your company even if your marks are slightly less . 12. Say NO if company team invites you for Dinner during or prior to assessment days . 13. Feedback: At the end of Assessment, Must give feedback as follow:- Minimum 5 and maximum 7 good observations and then Minimum 2 and maximum 3 suggested points for improvements (Deviation from the feedback shared at the site and as given in the report needs to be avoided) 14. If company asks for Next process after this assessment then you may inform following : Based on this assessment, we will give marks and report to ACMA and then ACMA will send these reports to Jury members where Jury panel (From OEMs) finalizes winners and winners will be awarded at ACT Summit. 15. ALL Assessors are invited to attend ACT Summit (No entry fees and we will provide reserved seat however travel and stay to be managed by individuals ) * During Gemba visit, look for Must Be Facilities as mentioned on next page. 7
ACMA Awards - Assessors Scoring Guidelines PM_44_G19, Rev No. 00 Must Be Facilities Must be facilities checklist for all company employees, check for status (OK / Not OK) during your Gemba / shop floor visit- Must be facilities Description S. No. Status OK / Not OK OK / Not OK Jogging track inside shop floor, along walls 1 Trees in plant campus (86 Trees/ Acre) No earth should be visible in entire company area. There should be concrete, tar roads or green lawns 2 OK / Not OK OK / Not OK OK / Not OK OK / Not OK OK / Not OK OK / Not OK OK / Not OK OK / Not OK OK / Not OK 3 No truck / fork-lift inside shop floor 4 Clean toilet blocks inside shop floor, dry & smell free 5 No nails to be used anywhere in the factory premises 6 All employees to wear uniform, shoes and necessary safety gadgets 7 Noise free DG sets & compressor 8 Clean wash room / change room and rest room facilities 9 Hygienic kitchen, drinking water & dinning hall 10 Good recreational facilities Appropriate fire fighting equipment's should be placed at accessible locations 11 OK / Not OK OK / Not OK OK / Not OK OK / Not OK OK / Not OK OK / Not OK OK / Not OK OK / Not OK OK / Not OK OK / Not OK OK / Not OK OK / Not OK OK / Not OK OK / Not OK 12 Drive Forward Digitization - Team in place 13 Shop floor- Well Ventilated 14 Shop floor- Illumination (natural lighting) 15 Nothing directly on floor across company 16 Accessibility for differently abled persons (If Applicable) 17 Mock Drill - conducted as per frequency 18 ETP & STP in Well maintained condition 19 Training & Learning Facility 20 Logistics Centre 21 Research Centre 22 Resource Optimization - - Drive Team in Place 23 Is your plant outside surroundings are clean 24 Use of Non-conventional energy 25 8
ACMA Awards - Assessors Scoring Guidelines PM_44_G19, Rev No. 00 Companies contribution towards Nation building Assessor has to get a feel through actual data for following 1. Digital India Program 1. All payments made digitally through bank transfers 2. All communications done digitally through e-mails etc. 3. Improving the computer literacy of staff and workmen. (report trends and current %age) 2. Swachha Bharat Abhiyan 1. Ownership of the Cleanliness of the neighborhood. 2. Improving the aesthetics around the company premises (outside). 3. Empowerment of women 1. %age women employees & how this has increased over the years. 2. Benefits provided to the women employees 3. Prevention of Sexual Harassment at the Workplace and constitution of related committees 4. Equal opportunity employer 4. Support to underprivileged community 1. CSR activities 5. Support to differently abled persons 1. %age employment provided 2. Accessibility arrangements for differently abled persons 6. Sarva Shiksha Abhiyan 1. Encouragement provided to key communities for education 7. National Solar Mission 1. Adoption of Roof top Solar energy collection. 2. Earnings through net metering 8. All employees having Bank account / Jan Dhan bank account, Aadhaar Card, Voter ID and PAN card. (%age for each) 9
ACMA Awards - Assessors Scoring Guidelines PM_44_G19, Rev No. 00 Benchmark Datasheets Technical Category (Sr. No. 1-10) Referen ce for Good Compan y Gear, Transmi ssion Machini ng Machini ng of turned parts Sheet Metal / Fabricati on Sr N o Foundry Aluminu m Unit of Measure Foundry Ferrous Molding Plastics Molding Rubbers Assembl y Particulars % percentage Machine breakdown loss as % of total available time 1 5 S score 75% 60% 65% 70% 75% 75% 60% 70% 75% < 0.5 % 2 Breakdowns < 2% <1.5% <1% <1% <0.5% <1.5% <1% <0.5% Cost of Poor Quality (COPQ) Containers = 3 C - Clean, Clear (component s not touching to each other) & Count Free COPQ % of Sales < 0.5 % < 5 % < 3 % < 1.5 < 0.5 % < 1.5 % < 1.5 % < 0.5 % 3 < 1 % % % Containers meeting 3 C requirement s 4 > 80 % > 20% > 30% > 80 % > 90 % > 60 % > 20% > 50% > 70 % < 1 % or actual value 5 Engery cost % of sales < 6 % < 6 % < 4 % < 4 % < 2 % < 2 % < 2 % < 1 % 6In-house Rejection < < < < PPM < 1000 50000< 3500< 1000 15000< 1000< 1000 50000 15000 Total investment 7Investment in R & D in R & D as % of sales > 1.5 % > 1.5 % > 1.5 % > 1.5 % > 1.5 % > 2% > 1 % > 1 % > 1 % < < < < 8 Rework PPM < 500 10000< 5000< 5000< 5000 < 500 50000 50000 10000 Value Additions to Employee cost VAPCO ratio 9 > 6 > 4 > 4 > 5 > 5 > 5 > 5 > 4 > 4 % of products are produced in Single piece flow mode 1 0 Improvemen ts in layouts > 85 % > 50% > 80% > 85% Suggested industry Benchmark datasheets- It is a guideline for rating different types of industries It may very from product to product & process to process You may give 100% marks if data is matching / exceeding benchmark values 10
ACMA Awards - Assessors Scoring Guidelines PM_44_G19, Rev No. 00 Benchmark Datasheets Technical Category (Sr. No. 11-24) Referen ce for Good Compan y Gear, Transmi ssion Machini ng Machini ng of turned parts Sheet Metal / Fabricati on Sr N o Foundry Aluminu m Unit of Measure Foundry Ferrous Molding Plastics Molding Rubbers Assembl y Particulars Training man hours / per man / per year 1 1Training 72 48 72 Warranty claims / rejection Multi- machine 1 2 < 100 PPM PPM < 50 PPM 1 3 % percentage Number of Mis- shipments Number of facilities available % of CTQs controlled by Poka Yoke > 60 % of operators operate more than one machine / Station / operation > 80 % 1 4 Mis- Shipments ZERO is Best 1 5 Must Be Facilities 90 % Facilities are in place as per checklist mentioned into application 1 6Poka Yoke 100 % of CTQs are with poka-yoke or similar controls. 1 7Poka Yoke% Process Improveme nts Quick Changeove rs 2 0 Payments Dollars % employee involvement 2 2 Rejection Total Productive Maintenanc e Total Employee Involvement nts 100 % Customer Complaints are closed by poka-yoke or Design Changes percentage 1 8 % of CTQ parameters 90 % of CTQ parameters where Cpk >1.67. 1 9 % percentage Total Changeover time as < 0.1 % of Available Time for Bottleneck process Royalty In INR or ZERO is Best or reducing trend 2 1 Small group activities More than 85 % employees are involved in Team activity Supplier PPM < 100 PPM 2 3 % percentage 100 % all critical machines and equipments are covered under TPM Number of Improveme 2 4 12 of Improvements (Suggestion / Kaizen or similar per man / per year) 11
ACMA Awards - Assessors Scoring Guidelines PM_44_G19, Rev No. 00 Benchmark Datasheets Technical Category (Sr. No. 25-37) Referen ce for Good Compan y Gear, Transmi ssion Machini ng Machini ng of turned parts Sheet Metal / Fabricati on Sr N o Foundry Aluminu m Unit of Measure Foundry Ferrous Molding Plastics Molding Rubbers Assembl y Particulars Value Additions to Net Sales 2 5 Trend Maintained or Improved trend Inventory Turn Ratio 2 6 Inventory Turns (ITR) Customer Complaints per month Customer Return (Domestic) Customer Return (Export) Customer Satisfaction percentage Delivery Performanc e Employees Satisfaction percentage Absenteeis m of all employees (Total) Accident Free days Days Major + Minor Accidents PPM or Numbers Accident Levels- Severity rate lost Trees in plant campus acre > 35 ITR or Inventory < 10 days 2 7 Numbers ZERO is Best 2 8 PPM ZERO is Best 2 9 PPM ZERO is Best 3 0 % > 85 % 3 1 % percentage 100% 3 2 % > 85 % 3 3 % percentage Total < 5 % ( Including Leaves ), Unauthorized < 0.5 % 3 4 > 365 accident free days Accident Levels- Frequency rate 3 5 ZERO is Best Man hours lost PPM or Man-hours 3 6 ZERO is Best Number of tree per 3 7 86 number of trees (not plants) per acre or outside company premises if place not available inside 12
ACMA Awards - Assessors Scoring Guidelines PM_44_G19, Rev No. 00 Benchmark Datasheets HR Category (Sr. No. 1 - 17) Reference for Good Company- Benchmark value 80% of employees should be aware of Vision, Mission & Values Sr No Particulars Unit of Measure Measurement of awareness levels 1 Vision, Mission & Values Manpower cost as % to sales Number of hours in a month Frequency of all employee communication 2 Manpower Cost < 7 % Time leadership / CEO devote on HR issues Top management meeting with all employees Top management visit on shop floor / plant Developing capability in the organisation 3 Minimum 4 hours CEO- Monthly MD- Twice in year CEO- Once per day MD- Once in month 4 5 Frequency of visit 6 Career Development Plan Available Availability, % of Unutilized HR budget Training man hours / per man / per year HR Budget Available, < 5 % Unutilized HR budget 7 HR budget 8 Training Hours 48 to 72 hours Grievance addressable time allocated per month or Help desk = available Not exceeding plan < 3 % white collar & < 1 % for blue collar Process available for grievance handling 9 Grievance Handling 10 Manpower Plan Plan vs Actual 11 Attrition rate % percentage PMS- Performance Management System / KPI- Key performance indicators PMS / KPI - availability & review PMS / KPI - availability & regular review 12 On time every month thru Bank transfer (NEFT) (No cash or cheque) No overtime Available, preferable Available for quality production List of Rewards & Recognition 13 Release of salary Time & method 14 Overtime 15 Flexi pay benefit Amount Availability 16 Incentive policy Availability 17 Rewards & Recognition Availability 13
ACMA Awards - Assessors Scoring Guidelines PM_44_G19, Rev No. 00 Benchmark Datasheets HR Category (Sr. No. 18- 35) Reference for Good Company- Benchmark value Improved trend or 95% issues addressed from last survey Sr No Particulars Unit of Measure 18Employees Satisfaction by level / grade Survey Trend 19Identification of training needs 20 Training Cost Process availability Standard process available Training cost as % to sales 0.5 % of sales % of Statutory compliance100% statutory policies 21 Statutory policies compliance 12 ( Improvements means Suggestion / Kaizens or similar ) Total Employee Involvement / Improvement activities 23PPE- Personal protective equipment compliance Number of Improvements / per man / per year 22 % percentage 100% PPE compliance Total < 5 % (Including Leaves), Unauthorized < 0.5 % List available & displayed Jogging track, ventilation, shining floor etc > 80% utilization of plant capacity 24Absenteeism of all employees (Total) % percentage 25 Do's and Don'ts Availability 26 5 S 5S deployment 27 Plant utilization % percentage 28Excess demand management Number of Holiday workingNot a regular practice score of facilities for all employees > 90% or 12 out of 13 are OK CCTV available & used 29 Must be facilities score 30 Security arrangement 31Accident Levels- Frequency rate 32Accident Levels- Severity rate CCTV availability Major + Minor Accidents PPM or Numbers Man hours lost PPM or Man-hours lost Number of Direct vs /indirect employees Zero Zero Indirect < 10 % other than R&D 33 Manpower profile 34Total production lost IR issues 35CSR- Corporate social responsibility Hour / Day lost Zero CSR budget Minimum 2 % of profit 14
ACMA Awards - Assessors Scoring Guidelines PM_44_G19, Rev No. 00 Assessment Scoring Guidelines A. Guidelines for marking theoretical questions, few examples- (i) Do you have a planning process for deploying vision, mission, strategies (e.g., Policy Deployment, Management by Objective, etc.)? (8) 2 3 6 7 8 No defined process available & deployment is ad hoc. Planned process is available. But deployment is done ad hoc. Planned process is available and deployment is as per planned process. (ii) How company improves operational Excellence ? (10) 2 4 6 8 10 Improvement process exists. But no evidences for review. Improvement process exists with regular reviews. Corrective and preventive actions are not evident Improvement process exists with regular reviews. Corrective and preventive actions are evident (iii) What are the Benefits of Waste removal in your company (10) 2 4 6 8 10 Benefits are not being recorded Benefits are recorded but not for all improvements . All improvements are linked to Business results and are measured in tangible and intangible formats. 15
ACMA Awards - Assessors Scoring Guidelines PM_44_G19, Rev No. 00 AssessmentScoring Guidelines (iv) Show shining examples of Operational Excellence (10) 2 4 6 8 10 Examples exist but not impressive. Shop floor is not at all joyful. Few impressive examples . Shop floor is satisfactory. Large number of examples of excellence . Shop floor is joyful. (v) What is the role that CEO wants HR to perform in your company ? Please elaborate (10) 2 4 6 8 10 CEO wants HR to play an admin and payroll role CEO wants HR to play an operational role. Not much involvement in strategic affairs CEO wants HR to play a strategic role. Should be a part of all business decisions (vi) How often does the Leadership team communicate with the employees ? (10) 2 4 6 8 10 Only once in a quarter Once a month Once a week or less (vii) Show one shining example of partnering with Customers /Suppliers (10) 2 4 6 8 10 No improvement projects taken. Only information is given to suppliers. Improvement projects are being taken with suppliers on product base as need based. No structured approach is evident . Overall transformation projects are being taken and strong case studies are evident 16
ACMA Awards - Assessors Scoring Guidelines PM_44_G19, Rev No. 00 Assessment Scoring Guidelines B. Guidelines for marking objective questions / charts, few examples- While giving marks follow following steps- a.Look for Trend (.. Zig zag / positive / negative / stagnant) b.Look for Absolute value with refer to benchmark value c.Look for Shop floor condition / Gemba evidence d.Product Complexity or its application e.If any question is not applicable (e.g. warranty), give full marks Example 1 - Cost of poor Quality Trend (or Internal Rejection / Rework) Company A- COPQ value Company B- COPQ value 10 1 7 0.65 0.6 0.5 4 5 0.5 2 0 0 2013 2014 2015 2013 2014 2015 How much marks out of 10 you will give to Company A & Company B? You need to follow following 3 steps before finalizing your marks. Step 1 : Look for trend A is positive and B is negative , so your mind is inclined towards A Company to rate high. Step 2 : Look for absolute values Now you will find B company is far better than A ( as B is near to benchmark < 0.5 %) Step 3 : Look for Product or its application or shop floor condition ( if required ) Suggested marks : A = 8-9, B= 8-9 17
ACMA Awards - Assessors Scoring Guidelines PM_44_G19, Rev No. 00 Assessment Scoring Guidelines Example 2 Number of accidents Trend Company A No. of Accidents Company B No. of Accidents 13 15 1.5 10 1 10 1 5 5 0.5 0 0 0 0 2014 2015 2016 2014 2015 2016 How much marks out of 10 you will give to Company A & Company B? Both company have Reducing Trend, But . see the topic, it is accident, it should be zero. Suggested marks: A = 5-6, B = 10 Example 3 Warranty PPM Company B Warranty PPM Company A Warranty PPM 6 400 5 300 290 4 300 4 3 200 2 100 50 0 0 2014 2015 2016 2014 2015 2016 How much marks out of 10 you will give to Company A & Company B? Here Company A is making Inner body parts and Company B is making Brake shoes of car Both company have Reducing Trend, Also absolute values of B company is far better than A But .. Look for Product application Suggested marks: A= 8 , B = 5 18
ACMA Awards - Assessors Scoring Guidelines PM_44_G19, Rev No. 00 Assessment Scoring Guidelines Example 4 5 S Score Company B 5 S Score Company A 5 S Score 100 100 95 95 95 95 90 90 85 85 85 85 80 80 80 80 75 75 70 70 2014 2015 2016 2014 2015 2016 How much marks out of 10 you will give to Company A & Company B? You need to see- Trend (Company A- Positive, Company B- Negative) Absolute value Here Marks= based on Gemba visit Suggested marks : A = 5-6 , B = 8-9 Visit Gemba / shop floor Company B Company A 19
ACMA Awards - Assessors Scoring Guidelines PM_44_G19, Rev No. 00 AssessmentScoring Guidelines Example 5 Employee satisfaction Company A Employee Survey ( Satisfaction ) Company B Employee Survey ( Satisfaction ) 86 100 1.5 66 No survey done 56 1 50 0.5 0 0 2014 2015 2016 2014 2015 2016 How much marks out of 10 you will give to Company A & Company B? Company A Absenteeism > 10%, Attrition > 4% Company B Absenteeism < 5%, Attrition B < 0.3% For Employee related questions, check shop floor cleanliness , Toilet condition , Canteen hygiene and best way is to Check Absenteeism / Attrition levels, safety, strikes etc And not the Survey trend Suggested marks : A = 6 , B = 9 Here Marks= based on other related parameters Example 6 Training Man hours Company B Training Man-Hours Company A Training man -hours 40 70 50 65 64 30 65 20 59 60 0 55 2014 2015 2016 2014 2015 2016 How much marks out of 10 you will give to Company A & Company B? Suggested marks : A = 8 , B = 9 Here Marks= based on Benchmark absolute values 20
ACMA Awards - Assessors Scoring Guidelines PM_44_G19, Rev No. 00 Site Diagnosis Report After Site Diagnosis- Kindly send Site Diagnosis Report (request is to send in next 2 days after site diagnosis) as per MS Word category wise template - a. b. Fill up Actual marks for 5 Areas Fill up min. 5 Major strengths and min. 5 Areas for improvements for 5 Areas Insert min. 5 Good photographs and 5 photographs requiring attention. You may add additional points / Information after completing the expected report as per format . c. d. The feedback shared in the report should be in line with application data & based on proper verification or validation during site visit. It needs to be discussed during the site visit too. Email Site Diagnosis Report on sakshi.karkamkar@acma.in or binny.tomy@acma.in 21
