Adult Social Care Staff Engagement Briefing in Cumbria - March 2019
Enhance your understanding of the Adult Social Care Staff Engagement Briefing held in Cumbria in March 2019, focusing on key objectives, proposed changes, and employee support details for a more efficient structure aligned with the target operating model, aiming to deliver better services and outcomes to the people of Cumbria.
Download Presentation
Please find below an Image/Link to download the presentation.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author. If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.
You are allowed to download the files provided on this website for personal or commercial use, subject to the condition that they are used lawfully. All files are the property of their respective owners.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.
E N D
Presentation Transcript
Adult Social Care Staff Engagement Briefing 21st March 2019 Serving the people of Cumbria
Support and Advice Trade Union Representatives Employee Information Website Employee Wellbeing Service Management Referral Self Referral Cumbria - NHS Mental Healthcare Links to Useful National Helplines and Websites Managing Stress Useful information to help you identify and find appropriate support People Management Pension s Advice Serving the people of Cumbria
Agenda Council Position and Review Objectives Scope Current Structure Service Delivery Proposal Proposed Structure Key Changes Timeline and Stages of the Process Employee Support and Advice Next Steps & Key Dates Serving the people of Cumbria
Council Position and Review Objectives Following this consultation, the outcome may result in redundancies therefore it should be noted that this is a formal redundancy consultation. The aim of the review is To create an Adult Social Care structure that is better aligned to the revised target operating model. Moving to this structure will create capacity and focus to achieve greater consistently across Cumbria in relation to: Promoting Independence and ensure best outcomes for all our people Managing demand Keeping our customers at the heart of everything we do Working with stakeholders to support communities to thrive Focus upon the most vulnerable Embedding strength based culture and practice as the way we work in Cumbria Adopting and embedding a think family approach across People Serving the people of Cumbria
5 Rising each month Historic legacy demand 120m Historic legacy demand Reviews Mental health, learning disabilities, younger adults. Serving the people of Cumbria
6 What needs to Change to Improve? (decision making) new demand Managing Assessments, Reassessments & Reviews (new business and ongoing commitments) Culture and practice change (strength based) Serving the people of Cumbria
Review Scope The posts in scope of this phase of the proposed service review are: Final Grade No. of Posts Post Title FTE Senior Manager [NJC1965] 19 3 3 Service Manager [NJC5182] 18 3 3 Service Manager - Learning Disabilities [NJC6204] 18 1 1 Service Manager [NJC6097] 18 1 1 Professional Lead [NJC4861] 17 1 1 Teams Manager [NJC5180] 16 23 22.81 Mental Health Team Manager [NJC6568] 16 3 2.89 Urgent Care Team Manager [NJC5809] 16 1 1 Professional Practice Coordinator [NJC6263] 15 1 1 Urgent Care Team Worker [NJC5808] 15 17 14 Approved Mental Health Professional [NJC4863] 13 6 6 Best Interest Assessor [NJC6624] 13 1 1 Enhanced Practitioner [NJC5318] 13 121 107.24 Senior 1 OT [NJC2057] 13 1 1 Senior Enhanced Practitioner (ROVI) [NJC6135] 13 1 1 Senior Practitioner [TPE0032] Misc 1 0.54 Practitioner [NJC5322] 11 61 57.73 Rehabilitation Officer Visual Impairment Practitioner [NJC6149] 11 4 3.4 Transition Worker [NJC2114] 11 2 1.5 Entry Level Practitioner [NJC5321] 9 20 19.59 Social Care Worker Level 3 [NJC5136] 8 24 20.96 Support Time and Recovery Worker [NJC2096] 6 7 5.29 Driver/Support Worker [NJC2091] 3 1 1 Total 304 276.95 Serving the people of Cumbria
Not in Scope for this Reshape SPA Brokerage Client Affairs Community Finance Officers Business Support Serving the people of Cumbria
Current Structure Serving the people of Cumbria
Service Delivery Proposal The proposed new structure for consultation will consist of: Post Title Final Grade FTE Senior Manager 19 4.0 Service Manager 18 8.0 Principal Occupational Therapist 18 1.0 Principal Social Worker 18 1.0 Team Manager 16 30.0 Approved Mental Health Professional (AMHP) 13 6.0 Advanced Practitioner 15 14.0 Enhanced Practitioner 13 40.5 Practitioner 11 107.4 Entry Level Practitioner 9 37.4 Urgent Care Team Worker 15 14.0 Professional Practice Coordinator 15 1.0 Support Time Recovery Worker 6 5.3 Social Care Worker 9 21.0 Best Interest Assessor 13 1.0 Enhanced ROVI 13 1.0 ROVI 11 3.4 Transition Worker 11 1.5 Driver Support Worker 3 1.0 Cost of Structure 298.5 Transformation Programme Manager 19 1.0 Project Manager 16 4.0 Cost of Structure 5.0 TOTAL Cost of Structure 303.5 Serving the people of Cumbria
Proposed Structure Serving the people of Cumbria
ACUTE AND COMMUNITY HOSPITALS Service will work collaboratively with a range of stakeholders from across the health and social care system in Cumbria to reduce the risk of Dtoc and ensure that people are discharged from acute and community hospitals in a safe and timely way. Key role influencing and shaping Discharge to Assess/Home first models in Cumbria, and ensuring that in all instances people are supported to achieve their most independent outcome upon discharge from hospital Serving the people of Cumbria
COMMUNITY ASSESSMENT & REVIEW SERVICE Work collaboratively with stakeholders from across the health and social care system, in ways that recognise strengths, promote independence and prevent, reduce and delay the need for formal long term care and support Support people to develop support plans that promote personal resilience and draw upon a spectrum of resources inc. personal assets, third sector, community, equipment, assistive technology with personal budgets only being allocated for the provision of unmet needs. Serving the people of Cumbria
SAFEGUARDING SERVICE Empower and protect adults to live in safety, free from abuse and neglect. Responsible for the operational response to ALL safeguarding concerns and enquiries, including lead on large scale enquiries where provider failure and safeguarding concerns are indicated Work with key partners to enable them to complete internal enquiries where appropriate and audit the findings and actions taken as a safeguarding concern Serving the people of Cumbria
Mental Health & Learning Disabilities Review of MH and LD service Opportunity to apply for vacancies Develop and implement new ways of working Serving the people of Cumbria
Service Delivery Proposal If agreed following consultation, this would result in: A net increase of 26.5 FTE from 277.0 FTE posts to 303.5 FTE Structure cost increase of 1.12m (from 11.88m to 13 m) Serving the people of Cumbria
Key Changes The key changes are the introduction of: A thematic structure which will align Senior Managers and teams to a specific service area. The role of Advanced Practitioner to Adult Social Care Changes to the ASYE policy The roles of Principal Social Worker and Principal Occupational Therapist A new Safeguarding Team An On Call rota for Senior and Service Managers This is a great opportunity to shape the future of Adult Social Care in Cumbria, drawing upon the skills and talents that exist within the council, as well as creating opportunities to attract new interest and people into the workforce. Serving the people of Cumbria
Supervision Proposals Professional Supervision Line management Principal Social Worker/OT Team Manager Advanced Practitioners Advanced Practitioner Team Manager Enhanced Practitioners Enhanced Practitioner Team Manager Practitioners Advanced Practitioner Team Manager ASYE Enhanced Practitioner Team Manager Social Care Worker Enhanced Practitioner Team Manager/Uni Students Serving the people of Cumbria
Timeline and Stages of the Process Serving the people of Cumbria
Assimilation and Vacancy Preference Process TBC Engagement Period (7 weeks) 18 March 2019 6 May 2018 Review and Decision (up to 2 weeks) 6 May 2019 20 May 2019 Assimilation and Vacancy Preference Process TBC Engagement Period (7 weeks) Review and Decision (up to 2 weeks) Implementation Enter Dates Implementation Enter Dates 18 March 2019 6 May 2018 6 May 2019 20 May 2019 Jul Jan Feb Mar Apr May Jun Aug Sep Oct Nov Dec Final Outcomes TBC VR Approval VR Window (up to 4 weeks) 18 March 2019 20 April 2019 Final Outcomes VR Window (up to 4 weeks) 6 May 2019 20 May 2019 TBC 18 March 2019 20 April 2019 Serving the people of Cumbria
What engagement means for you? 7 week engagement period 18th March 6th May Staff Meetings: First Mid-point Final Opportunity of 1:1s with management on request request a 1:1 via Stevie Lightfoot group meetings can be arranged What support is available? 18-21 March 15 - 19 April 20 - 23 May Serving the people of Cumbria
Assimilation The Assimilation process will compare old and new roles to determine where assimilation appointments can be made: Direct Assimilation - the job grade/ scale/ range is the same and - must be a 75% or more match (substantially similar) overall against assimilation criteria Assessed Assimilation - the job grade is different - a further assessment process is required to ensure the job holder has the necessary skills, knowledge and competences to fulfil the requirements of the post - it is the responsibility of the employee to identify and objectively evidence that a new post is substantially similar (75%), which must be verified by two managers (Service Manager and Service Assistant Director) _______________________________________ Competitive Selection - Following direct and assessed assimilation, where it is identified that there are more people than posts, a competitive selection process will be necessary. There is an appeal process available for anyone not satisfied with their assimilation outcome. Serving the people of Cumbria
At Risk & Vacancy Preference At Risk Employees not assimilated to posts confirmed as at risk of redundancy and are able to apply for vacant posts through the vacancy preference process Vacancy Preference Process (VPP) Ability to apply for up to 3 vacant posts at any grade 1 interview where possible All employees in scope will receive a personalised letter confirming the outcome of the process: VR outcome Confirmation of assimilation Confirmation of VPP For employees who have not secured a post: Alternative employment support Meetings with the Senior Manager & AD to discuss other options Notice of redundancy issued Trial period All letters issued via the Service Centre Serving the people of Cumbria
Voluntary Redundancy There is a commitment to reduce staff by voluntary means wherever possible. VR applications are invited from 18 March 2019, applications are important as they could influence the review & decision phase. The full VR process and FAQs can be found on the Employee Information Website Apply by raising a Service Centre Portal ticket http://servicecentre.ccc/ Final approval by Executive Director Corporate, Customer and Community You can contact Your Pension Service regarding any queries relating to your pension Serving the people of Cumbria
Review and Decision We will aim to notify all in scope employees of the outcome within 2 weeks of the engagement process ending. This will be accompanied by an outline timetable for the process. Should there be a need to extend the 2 week decision period as a result of significant issues raised, then all staff will be notified as early as possible, with an explanation for why an extension is required. Serving the people of Cumbria
Final Outcomes Personalised outcome letters issued as soon as possible after the outcome is decided. Any vacancies which have not been filled through Assimilation and VPP will be advertised internally. Serving the people of Cumbria
Employee Information Website www.cumbria.gov.uk/employeeinformation/ Wellbeing Serving the people of Cumbria
Support and Advice Learning & Development Service Trade Union Representatives Employee Information Website People Management Pension s Advice Serving the people of Cumbria
Coping with Change Wellbeing Employee Wellbeing Service Management Referral Self Referral Better Health at Work Cumbria - NHS Mental Healthcare Links to Useful National Helplines and Websites Managing Stress Useful information to help you identify and find appropriate support www.cumbria.gov.uk/healthandwellbeing/betterhealth/default.asp Serving the people of Cumbria
Next steps Over the next 6 weeks we will gather feedback. The Statement of Change, Presentation, Structures, Post Specifications and FAQ s are all available on the Employee Information Website. We will regularly update the FAQ s. The engagement window is your opportunity to put forward your opinions and suggestions for the new service/team. All feedback will be considered. Serving the people of Cumbria
Key dates & Contact Information Engagement period ends 6 May Mid-point Meeting 15 - 18 April Final Meeting 20-23 May People Management Kristine Ward 07870164376 Joel Burchett Your Pension Service 0300 323 0260 Askpensions@localpensionspartnership.org.uk Trade Union Representatives GMB Fran Robson - 07462166676 Unison Cliff Evans 07921257154 Unite Ryan Armstrong - ryan.armstrong@unitetheunion.org Serving the people of Cumbria
Discussion & Questions? Serving the people of Cumbria
