Anticipating Future Challenges in Disability Resources | Portland Conference 2023
Join Ann Knettler, Ed.D., and Rachel Kruzel, ATP, in Portland, Oregon, from July 17-21, 2023, as they address the key issues of shrinking funding, increase in remote students, hiring challenges, and emerging technologies in disability resources. Learn how to advocate for your office's needs, embrace technology, and explore assistive tools for student education.
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Portland, Oregon July 17-21, 2023 Anticipating and Responding to the Challenges of the Future in Disability Resources Ann Knettler, Ed.D. Rachel Kruzel, ATP
Portland, Oregon July 17-21, 2023 Nice to Meet You! Rachel Kruzel, ATP Higher Education Specialist Texthelp Ann Knettler, Ed.D. Vice President, Educational Leadership AbleDocs Email: aknettler@abledocs.com Phone: 443-553-5353 Email: r.kruzel@texthelp.com Phone: 651-245-3128
Portland, Oregon July 17-21, 2023 Today s Roadmap Key Issues Impacting Our Field 1. Shrinking Funding & Budgets 2. Increase in Remote Students 3. Hiring Challenges and Remote Employees 4. Generative AI & Other Emerging Technology
Portland, Oregon July 17-21, 2023 Thoughts for Today Getting the most out of our time together 1. Collaborative solutions 2. Solution focused dialogue 3. Ideas to bring back to campus
Portland, Oregon July 17-21, 2023 Shrinking Funding & Budgets
Portland, Oregon July 17-21, 2023 What s the issue? (budgets) Lack of or decrease in funding, positions/people, and resources Increase in students with disabilities Lack of senior leadership support or strategic access plan How do I successfully advocate for my and my office s needs?
Portland, Oregon July 17-21, 2023 What are you thinking? (budgets) 1. What is the biggest pain-point regarding budgets/funding for your office right now? 2. Have you been successful in growing budgetary resources? If so, what has worked for you? 3. What would additional resources/strategically planned budgeting/etc. Mean for you as a professional and for your office? 4. To what degree have you embraced technology to support the challenges in your offices and needs of your students?
Portland, Oregon July 17-21, 2023 Technology as an asset (budgets) Advocate for technology adoption to help with office efficiency and effectiveness Adopt assistive technology tools in place of accommodations that have traditionally been human based or are timely to coordinate Explore assistive technology tools which may be a better fit for student educational environments, onboarding, or have continuity of use from K-12
Portland, Oregon July 17-21, 2023 Increase in Remote Students and Online Learning
Portland, Oregon July 17-21, 2023 What s the issue? (online learning) Growing number of online and hybrid courses - up to 75% of CC courses will be online in 10 years1 Necessary evolution to attract learners and stay competitive Top issues in EDUCAUSE Reports focus on this as a top issue
Portland, Oregon July 17-21, 2023 What are you thinking? (online learning) 1. What is your biggest concern when it comes to an increase in remote students and online learning this coming academic year? The next five (5) years? 2. How does this change in modality impact the methods and ways we provide accommodations to our students? 3. What is your office doing to address this change? What is your campus doing? 4. If your campus is addressing this, what tips, tricks, or lessons learned do you have for others in the field?
Portland, Oregon July 17-21, 2023 Technology as an asset (online learning) Database/office management system to help with requesting and facilitating accommodations Video conferencing for student meetings Increase necessity for technological supports to meet students who have less or no physical presence on campus Ensure these tools work with online platforms and environments Necessity for efforts and progress on campuwide digital accessibility and ensuring content and educational platforms are accessible
Portland, Oregon July 17-21, 2023 Hiring Challenges & Remote Employees
Portland, Oregon July 17-21, 2023 What s the issue? (hiring challenges) Stereotypes and Stigmas regarding remote learning and working Proactive digital access or lack thereof who is responsible for what? Work-Life-Balance
Portland, Oregon July 17-21, 2023 What are you thinking? (hiring challenges) Are you having any challenges staffing your office? If so, have you considered the option for positions to be remote with technological support? If not, would you? What pros and cons can you identify as it relates to remote positions in the field of higher education and disability? How will this potential shift impact the work we do in our office, with students, and on campus?
Portland, Oregon July 17-21, 2023 Technology as an asset (hiring challenges) Technological innovation in the last 5 years has made remote work possible Data-driven advocacy for digital work environment Increase in remote students mirrors employee remote work Methods and way to build office culture online Employees are effectively trained Digital/online processes and systems
Portland, Oregon July 17-21, 2023 Generative AI & Other Emerging Technology
Portland, Oregon July 17-21, 2023 What s the issue? (Generative AI) Historical access to AI new availability created explosion of use Current implications and outputs more directly intersect traditional outputs of student assessment and academia Lack of support or training for students and faculty Shifts in pedagogy and assessment? Access as a reasonable accommodation?
Portland, Oregon July 17-21, 2023 What are you thinking? (Generative AI) 1. How are you feeling about this technology and it s capabilities? Excitement? Reticence? Curiosity? Others? 2. What have conversations about generative AI looked like on your campus? Have any actions been taken? 3. What are the biggest questions or concerns you have when it comes to the work we do with students with disabilities?
Portland, Oregon July 17-21, 2023 Technology as an asset (Generative AI) Potential positive impacts higher education widely AT & digital accessibility Adoption of tools institutionally for wider access and support Tools to support the work we are doing Alt Text, accessible documents, data management, data analysis, etc. AI added to technology, EdTech, and AT provides a better user experience, better access, and accessibility
Portland, Oregon July 17-21, 2023 Resources
Portland, Oregon July 17-21, 2023 EDUCAUSE Reports Describes the directionality of higher education in regards to technology EDUCAUSE Top 10 Issues (infographic) fall 2022 EDUCAUSE Horizon Report spring 2023 EDUCAUSE Higher Education Trend Watch spring 2023 EDUCAUSE 20 Wider Trends/Strategic Trends Glossary spring 2023
Portland, Oregon July 17-21, 2023 Resources Generative AI How ChatGPT Could Help or Hurt Students With Disabilities The Chronicle of Higher Education What Might ChatGPT Mean for Disability Resources, Assistive Technology and Accessibility? The Hub, March 2023 What does ChatGPT Have to Say About Disability Resources, Assistive Technology and Accessibility? The Hub, April 2023 ChatGPT as an Assistive Technology (opinion) Inside Higher Ed
Portland, Oregon July 17-21, 2023 Let s Connect! Rachel Kruzel, ATP Higher Education Specialist Texthelp Ann Knettler, Ed.D. Vice President, Educational Leadership AbleDocs Email: aknettler@abledocs.com Phone: 443-553-5353 Email: r.kruzel@texthelp.com Phone: 651-245-3128
