Baldrige Performance Excellence Program
Discover the mission, history, and principles behind the Baldrige Performance Excellence Program, a framework for organizational performance management and improvement in the United States. Learn about the Baldrige Criteria for Performance Excellence, the program's impact, and its role in promoting competitiveness, sustainability, and overall effectiveness.
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2013 Introduction to the Baldrige Program Baldrige Performance Excellence Program | www.nist.gov/baldrige Baldrige Performance Excellence Program | www.nist.gov/baldrige
2013 What Is the Baldrige Program? Mission: improve the competitiveness and performance of U.S. organizations Public-private partnership Presidential education and award program Baldrige Performance Excellence Program | www.nist.gov/baldrige
2013 The Baldrige Program . . . Authors the Baldrige Criteria for Performance Excellence Offers organizational assessments and self- assessment tools Provides training, executive development, and conferences Manages the Malcolm Baldrige National Quality Award Baldrige Performance Excellence Program | www.nist.gov/baldrige
2013 Program History Malcolm Baldrige National Quality Improvement Act of 1987, Public Law 100-107 Created award program to identify/recognize role-model businesses establish criteria for evaluating improvement efforts disseminate/share best practices Expanded to health care and education (1998) and to nonprofit sector (2005) Baldrige Performance Excellence Program | www.nist.gov/baldrige
2013 Baldrige Community Foundation for the Malcolm Baldrige National Quality Award Board of Overseers Department of Commerce National Institute of Standards and Technology Alliance for Performance Excellence CV Baldrige Award Recipients Board of Examiners Judges Examiners Cooperating Organizations Professional Societies Trade Associations ASQ (Contractor) Baldrige Performance Excellence Program | www.nist.gov/baldrige
2013 Performance Excellence An integrated approach to organizational performance management that results in delivery of ever-improving value to customers and stakeholders, contributing to organizational sustainability improvement of overall organizational effectiveness and capabilities organizational and personal learning Baldrige Performance Excellence Program | www.nist.gov/baldrige
2013 The Baldrige Criteria Define performance excellence Organizational Profile and seven categories an integrated management framework Used by diverse organizations in all sectors of the Used to identify award recipients Updated every two years Baldrige Performance Excellence Program | www.nist.gov/baldrige
2013 Program Achievements Created a national and international standard for performance excellence Produced role models Shared best management practices Generated award programs Raised U.S. competitiveness Established outreach and education systems Baldrige Performance Excellence Program | www.nist.gov/baldrige
2013 Baldrige Performance Excellence Program | www.nist.gov/baldrige Baldrige Performance Excellence Program | www.nist.gov/baldrige
2013 Start Your Baldrige Journey Purchase the Criteria for Performance Excellence, or download free Criteria content and self- assessment resources. Contact your state or sector Baldrige-based program. Attend a national or regional conference. Contact a Baldrige Award recipient. Baldrige Performance Excellence Program | www.nist.gov/baldrige
2013 Start Your Baldrige Journey Do a Baldrige self-assessment. Apply for a Baldrige-based award, or consider a Baldrige Collaborative Assessment. Become a Baldrige examiner, or attend examiner training. Consider the Baldrige Executive Fellows Program for a senior leader. Baldrige Performance Excellence Program | www.nist.gov/baldrige
2013 For More Information Criteria booklets and free Criteria content Self-assessment tools Organizational assessments Training, conferences, and executive education Award recipient profiles Case studies Connections to the Baldrige community www.nist.gov/baldrige baldrige@nist.gov (301) 975-2036 Baldrige Performance Excellence Program | www.nist.gov/baldrige Baldrige Performance Excellence Program | www.nist.gov/baldrige
