Belk College of Business Continuous Improvement Initiatives

Belk College of Business Continuous Improvement Initiatives Nicole Tarr AAAT Meeting, April 2015

Overview Context AoL process Continuous improvement initiatives to solve challenges

BCOB Programs Undergraduate programs Pre Accounting, Business, Economics BS Accounting, Economics BSBA Finance, International Business, Management, Management Information Systems, Marketing, Operations and Supply Chain Management Certificate programs Business Foundations MBA Plus Post-Master s Real Estate Finance and Development Interdisciplinary programs Graduate Certificate in DSBA PSM in DSBA PhD in Org Science PFS General Education Graduate programs Master of Accountancy Master of Business Administration MS in Economics MS in Math Finance PhD in Business with a major in Finance MBA in Global Business & Strategy (Monterrey, Mexico), Dual-degree MS in Economics (Copenhagen, Denmark)

Enrollment Trends 2000 1750 1500 1250 1000 750 500 250 0 2010 2011 2012 2013 2014 Pre Undergraduate Graduate

BCOB Accreditations Southern Associate of Colleges and Schools (SACS) 10-year accreditation cycle Assess undergraduate majors, graduate programs, certificates, PFS, general education Association to Advance Collegiate Schools of Business 5-year accreditation cycle Assess degree programs

AoL Process and Feedback Loop Assess Review Faculty conduct data collection Faculty committees review data, identify plans for improvement Implement Report Faculty teaching course where assessment occurs implement proposed changes Dept Chair/ Program Director report results

Data Collection and Analysis Measures Semester Program and course enrollment Faculty evaluation of teaching Annual AoL data SLO reports Ongoing Graduation, retention rates Student satisfaction Freshman/transfer enrollment rates SCPD, Advising Center Curriculum review

Accreditation and Assessment Challenges Meeting multiple expectations with multiple accreditation bodies Lots to assess Validity Interdisciplinary programs Growth

Continuous Improvement Initiatives to Solve Challenges

Challenge: Multiple Accrediting Bodies Leads to Lots to Manage and Assess 2011 created staff position Initially began as role for coordinating AoL activities Initiate data collection, facilitate CTL, draft reports Grown to include SACS reporting, curriculum development, and program redesigns SACS change prospectus SLO plans for new programs PFS Program and curriculum reviews

MSRE AoL Curriculum Matrix Learning Goals MSRE 6158 Fall MSRE 6159 Fall MSRE 6120 Spring MSRE 6238 Spring MSRE 6999 Sum 1. Students will demonstrate a working knowledge of important terminology used in the real estate industry. X X X 1a. Students will demonstrate knowledge of commercial mortgage structures, contractual terms, and underwriting standards. X 1b. Students will demonstrate knowledge of terminology and metrics used in the real estate valuation process. X 1c. Students will demonstrate knowledge of terminology and metrics used to evaluate the strength of a real estate market. X 1d. Students will demonstrate knowledge of legal interests in real estate, essential elements of real estate contracts, lease provisions, and sources of legal authority to regulate the use of land. X 2. Students will demonstrate the ability to use financial analysis techniques to evaluate complex real estate transactions. X X X 2a. Students will demonstrate the ability to estimate the value of stabilized real estate assets. X 2b. Students will demonstrate the ability to evaluate the financial performance of real estate development projects. X 2c. Students will demonstrate the ability to evaluate lease structures. X 2d. Students will demonstrate the ability to apply computer and software skills necessary to analyze development projects. X 2e. Students will demonstrate the ability to evaluate alternative mortgage structures. X 3. Students will demonstrate the ability to use market analysis techniques to evaluate investments in different locations. X X 3a. Students will demonstrate knowledge of the spatial, demographic, and economic factors that influence real estate markets. X 3b. Students will demonstrate the ability to estimate tenant demand for different types of real estate assets over time. X 3c. Students will demonstrate knowledge of interactions between the space market and capital market that drive real estate markets. X 4. Students will demonstrate the ability to effectively communicate information about real estate investment opportunities. X X X 4a. Students will demonstrate the ability to succinctly convey information about the financial performance of real estate investments. X 4b. Students will demonstrate the ability to articulate the legal structure of real estate investment opportunities. X 4c. Students will demonstrate the ability to discus the social, economic, and political factors influencing real estate projects. X

Challenge: Multiple Accrediting Bodies Leads to Lots to Manage and Assess 2013 began conducting assessment of different degrees and programs in alternating years Reduce assessment burden More meaningful changes OSCM Major OPER 3204 MBA Program sustainability Accounting global awareness

Challenge: Validity Challenges Conducting assessment across multiple sections Different faculty teaching across years Solutions Instrument repository Developing rubrics Provide more individualized guidance Moodle site

Challenge: Assessing And Reporting of Interdisciplinary Programs DSBA Program Facilitate AoL, participate in CTL, draft report Work with program leaders General Education, PFS Programs Facilitate AoL, participate in CTL, report out Org Science Program Maintain copies of SLO reports, faculty credentials

Challenge: Growth Unplanned Program, course matrices Representative samples Planned Tried to be smart about where we put our resources Conduct needs analysis Strategic programming

Continuous Evaluation Are we meeting our SLOs? Is this consistent with our mission? Improve instruments and rubrics

Questions?