Best Practices for AEL Consortia Meeting Reflection

twc ael business meeting september 2016 n.w
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Explore the insight shared by Kim Vinton at the TWC AEL Business Meeting in September 2016, focusing on consortium norms, grant management, communication, efficiency, and a service-oriented approach to support student success. Key points include open communication, joint decision-making, compliance support, and the importance of being customer-centric. Discover strategies for effective communication, monthly consortium meetings, individual provider updates, and maintaining efficiency through streamlined processes.

  • Consortium Norms
  • Grant Management
  • Communication Strategies
  • Efficiency
  • Service-oriented Approach

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  1. TWC AEL Business Meeting September 2016 Presented by: Kim Vinton, Coordinator A Reflection on Best Practices for AEL Consortia

  2. Consortium Norms Open communication Joint decision making Every problem needs a solution Be aware and considerate of our different organizations Allow adequate turnaround time Include flexibility for each consortium member Always think in terms of the consortium

  3. If youre not serving the customer, your job is to be serving someone who is. -Jan Carlzon

  4. Grant Management Team Compliance Support Awareness Professional Development Standardization

  5. Best Practices Communication Efficiency Service Oriented & Student Focused

  6. Best Practices: Communication Monthly Consortium Meetings: mandatory Celebrations Consortium-wide data review Budget updates Program rules/TWC updates Upcoming PD & reflections on training Group Activities

  7. Best Practices: Communication Monthly Individual Provider Technical Assistance (TA) Monthly Individual Provider Updates Data Budget

  8. Best Practices: Efficiency One main contract, extended and clarified via narrative amendment annually Financial process: Electronic system User friendly Responsive Budget amendments as needed

  9. Best Practices: Efficiency Consortium-wide TEAMS access for all providers Division of duties of grant management team Mimic TWC: Budget forms Info sheet Monitoring visit

  10. Best Practices: Service Oriented & Student Focused Community awareness at Consortium level Actively seek new Career Pathways partners for our providers Responsive of provider needs, especially on-site TA Diverse services to meet student needs

  11. Consortium Members: Community Colleges, Community Based Organizations, ISDs, ESC-20 Education Service Center, Region 20 Adult Education & Literacy Program

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