Best Practices in Performance Measuring for Highway Maintenance & Preservation
This document explores best practices in measuring performance for highway maintenance and preservation, focusing on improving management effectiveness, demonstrating accountability, understanding maintenance needs, setting priorities, and documenting the relationship between expenses and outcomes achieved. It includes insights from the primary focus, team members, scan activities, desk scan, summary of practice, tour recommendations, and proposed sessions.
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Presentation Transcript
NCHRP 20-68A Domestic Scan 10-03 Best Practices in Performance Measuring for Highway Maintenance & Preservation AASHTO SCOM July 18, 2011 Russ Yurek 1
Team Members Team Members Russ Yurek (Chair) MD Jennifer Brandenburg Lonnie Hendrix Matt Haubrich Nancy Albright Don Hillis Louis Rodriguez Katie Zimmerman (SME) APTech MO NC AZ IA KY FHWA 2
Primary Focus: System Performance Primary Focus: System Performance Improve highway management effectiveness Demonstrate accountability Understand maintenance conditions and needs Set priorities Document the relationship between dollars expended outcomes achieved 3
Scan Activities Scan Activities Desk Scan Amplifying Questions Scan Report Implementation 4
Desk Scan Desk Scan Recent domestic scan tours Literature search Internet search (Including the MQA website) Phone conversations with practitioners Expert advice MQA programs Performed by Katie Zimmermann, P.E. Applied Pavement Technology, Inc. 5
Summary of Practice Summary of Practice Establishing Reliable and Cost-Effective Methods of Monitoring the Quality of Maintenance and Operations Activities Asset inventory Condition assessment methods Sampling Data collection procedures and training Using MQA Data to Establish Accountability Using MQA Results for Investment Decisions and Budgeting Activities 6
Scan Tour Recommendations Scan Tour Recommendations Non-Traditional Scan Format 3-Day Workshop Include representatives from approximately 20 states Conduct panel sessions on selected topics to showcase practices in that area Include an open session for other topics 7
Proposed Sessions Proposed Sessions Day 1 Morning Afternoon Opening Session Advantages & Disadvantages to Pass/Fail & LOS Approaches Impact of Agency Approach to Sampling on Quality, Cost, and Use of Data Use of Innovations in Data Collection Linking Customer Expectations With Performance Targets Strategies for Building Buy-In & Accountability Among Field Personnel Open Session Wrap-Up & Closing Session Use of MQA Data for Maintenance Budgeting & Resource Allocations 2 Presenting & Selling Results 3 8
Expected Participants Expected Participants Panel Members Invited Participants 9
Amplifying Questions Amplifying Questions General Agency Information Specific Questions Within Each Topic Area We are suggesting that each agency use the documentation to update the MQA website www.mrutc.org/outreach/MQA 10
Preparations Preparations by ARORA and ASSOCIATES. P.C. ARORA and ASSOCIATES. P.C. Contacting States Aligning participants with topic areas Arranging logistics for workshop this fall Final Scan Report by Spring, 2012 by Harry Capers Jr, PE Melissa (Li) Jiang Kevin Thompson, PE 11
