Building a New Business Culture Amid COVID-19 Challenges
COVID-19 has drastically altered the practices in managing clients and teams, emphasizing the need for remote work, trust, and delegation. Explore ways to create and enhance a resilient business culture in the face of the new normal with insights from expert-led webinars on customer experience, powerful habits, and social media strategies for financial professionals.
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Presentation Transcript
COVID-19 Rapid Response webinar: Is your new business culture going to be your covid success story? 11 February 2021 at 10h00 am Covid has definitely changed the way we have to manage our clients. Just as importantly it has changed the way we have had to work with our teams. Remote work, process, trust and delegation have become essential to managing Financial Advice businesses. This has challenged many but also opens a door for a new way to work. This workshop will address the creation of culture in a business and how the new normal could give your business the chance to enhance and entrench a new and more effective culture than ever Facilitated by Jon Mackintosh ENCORE SA
COVID-19 Rapid Response webinar: Developing a great virtual customer experience 18 February 2021at 10h00 am Making the transition from in-person meetings to virtual (or online) meetings is scary and uncomfortable for most. But fear no more! We created this special webinar to help you deliver a great virtual customer experience. Every time! In this concise program we discuss: No matter which profession, business, or role you fulfil. If you meet with clients virtually, then this is the program that will help you wow the socks off your clients! Hosting a successful virtual meeting Secrets to successful online engagement Setting appointments Handling appointment cancellations Before the meeting During the meeting After the meeting We end off with a summary Facilitated by Francois Du Toit Francois Du Toit Consulting and Technology
COVID-19 Rapid Response webinar: 7 Powerful Habits to build a legendary financial services practice 16 March 2021at 10h00 am The difference between an average (or even good) practice and a legendary practice comes down to habits. What we do consistently. But we must be careful because habits can either help you or they can destroy you. In this recorded webinar, we discuss 7 powerful habits that will help financial professionals build the practice of their dreams, much quicker than they may experience currently or than they think possible. This is not a webinar about it takes 21 or 66 days to create a new habit . It is about practical actions you can take and if you do them consistently, then you will see extraordinary results. Facilitated by Francois Du Toit Francois Du Toit Consulting and Technology
COVID-19 Rapid Response webinar: Social Media for Financial Professionals 23 March 2021at 10h00 am Social Media has been the buzzword since almost forever (it feels like). Many say that it is the only place to be if you want to succeed, others still avoid it like the plague. Is there an answer? In this recorded webinar we discuss the most important aspects around social media with a specific focus on financial professionals. We discuss: How things worked before Social Media What we have today Social Media vs Social Networks Which platform(s) should you be on Focus a little more on LinkedIn Why are you not getting clients from Social Media Where to start Designing and creating a professional profile What do you want to achieve in the long-run My ideal client Strategies people use Valuable lessons and takeaways At the end, I share some bonus tips and tools. As you can see, this is a jam-packed session. Facilitated by Francois Du Toit Francois Du Toit Consulting and Technology