Building a Sustainable FAIR Program at Bank of America
This case study delves into the implementation of a sustainable FAIR (Factor Analysis of Information Risk) program at Bank of America by key executives. It covers the FAIR value proposition, stakeholder engagement, team dynamics, process management, and the importance of patience in driving cultural change within the organization. The study provides insights into navigating challenges, aligning with existing culture, and the significance of continuous improvement and learning.
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Presentation Transcript
CASE STUDY Building a Sustainable FAIR Program RYAN CRITCHFIELD Assistant Vice President Bank of America DAVID SHERONAS Vice President, Global Information Security, Bank of America JACK WHITSITT Senior VP, Cyber Security Risk Analysis, Bank of America
Introduction The FAIR Value Proposition The Three P s: People Process Patience
The FAIR Value Proposition Who are your stakeholders? What is loss (to them)? What do they know? What are they asking for? What do they need? Where are you / is FAIR in your organization? Directionality Lifecycle Positioning Driving culture change
People Roles to play Relationships to build Forging a team Experience Skills
Process Frequency and Magnitude of what? Managing Workload Big Picture Up Front Analysis & Results Reducing Uncertainty Managing Estimations Gaining Precision
Patience Executive Support Alignment with Existing Culture Space and Time to Learn, Build & Discover Socialization Active & Passive Education Sending Analysts into the Wild? Foundational Work Thinking about Loss (Tables) The Necessary (but not so fun)
Final Thoughts Trial & Error Feedback Loop Picture Perfect Break it down