Business Communication Skills Overview
Enhance your business communication skills with a focus on oral presentation, including listening, speaking, reading, and writing. Learn about the advantages and disadvantages of oral skills, sub-skills of oral presentation, and factors affecting effective presentations. Explore how to use language effectively to communicate confidently and clearly in a business setting.
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Presentation Transcript
SHIVAJI UNIVERSITY, KOLHAPUR BCOM PART II, (CBCS) ENGLISH FOR BUSINESS COMMUNICATION SEM III, SUB. CODE: 73506 SEM IV, SUB CODE: 73520 MODULE I A ORAL SKILLS Listening Language Skills Speaking Reading Writing Dr. Mrs. Snehal R. Prabhune Asso. Prof. & Head, Dept. of English, Mahila Mahavidyalaya,Karad
LANGUAGE SKILLS CLASSIFICATION Language Skills Oral Written Listening speaking reading writing
Oral Skills : Uses Oral Skills also called Presentation Skills Uses - 1. Present/ Ask Information 2. Point of View 3. Opinion 4. Complaint Types - 1.speech 3.group discussion 4.debate 5.compering 7. Power Point Presentation 2.seminar 6.taking an interview
Oral Skills: Advantages and Disadvantages Advantages - effective (accompanied by gestures, facial expressions) - wide range/ reach - more precision - emphatic (due to pauses, rhythm, tone, pitch) - immediate feedback of audience - topic, style can be changed as per need - use of colloquial words - easy to understand
Disadvantages Speech is temporary Possibility of repetition Possibility of digression/ diffuseness Need of an audience Lacks planning (if spontaneous) No standardization( as colloquial words, dialect variations used) Rules of grammar often broken/ disregarded
Sub skills of Oral Presentation Preparation: relevant information, references, diagrams, charts, ICT tools, statistical data, maps etc. Planning: plan according to time available, content to be delivered, audience, availability of physical assets etc. Execution: actual performance- depends on preparation and planning
Factors affecting Effective Presentation Confidence Language Competence Speed Body language Relevance Clarity and Audibility Voice Modulation Sincerity
