Business Travel & the Sharing Economy Presentation
This presentation delves into the sharing economy, its impact on business travel, key considerations, pros and cons, and the role of ratings and reviews in fostering trust among users. It explores the socio-economic ecosystem of sharing resources and highlights statistics on platforms like Airbnb and Uber.
Download Presentation
Please find below an Image/Link to download the presentation.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.
You are allowed to download the files provided on this website for personal or commercial use, subject to the condition that they are used lawfully. All files are the property of their respective owners.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.
E N D
Presentation Transcript
BUSINESS TRAVEL AND THE SHARING ECONOMY Presented by: Jerry Underwood Vice-President, Account Management Direct Travel
What were talking about Sharing economy: what is it? Sharing economy: who is it? Sharing economy by the numbers Ratings and reviews Pros and cons of sharing economy Key considerations Q&A
TheSharingEconomyis a socio-economicecosystem built around thesharingof human and physical resources, including thesharedcreation, production, distribution, trade and consumption of goods and services by different people and organizations.
Sharing Economy By The Numbers Airbnb uber Listings in nearly 200 countries Operations in 63 countries Nearly 30 million guests Over 300 cities 10% of bookings coming from business travelers 90% of passengers are picked-up within 10 minutes vs. 30-40% for traditional taxis 67% savings on New York City lodging vs. hotel uberX option can be up to 40% cheaper than taxi Source: pwc.com / 2015
Ratings and Reviews Cornerstone of the sharing economy experience Drives decisions of both buyers and sellers Mutual incentive for high reviews/ratings Creates online reputation Sharing users more trusting of reviews than those posted to non-sharing sites Ratings and reviews create trust amongst buyers and sellers
To share or not to share Pros Cons Convenience Up-front payment Cost Stringent cancellation policies Product availability Trip disruption resources Bleisure component Lack of loyalty programs Custom experience Inconsistent product quality Integrated itinerary Fragmented itinerary
Key considerations Safety and security Are you a full-service or self-service traveler Schedule flexibility Experienced vs. non-experienced traveler Travel policy Payment and reimbursement Technophile or technophobe Liability of buyer and seller
