CalHEERS Project Stakeholder Meeting Overview
Explore the insightful details of the CalHEERS Project stakeholder meeting held on November 20, 2013, covering agenda items such as release schedules, website improvements, identity proofing, and more. Dive into the specifics of ongoing and upcoming projects, deadlines, and enhancements for the CalHEERS platform. Discover the focus on improving user experience, aligning online and paper tools, and complying with federal identity proofing regulations to provide a comprehensive health coverage application process.
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Presentation Transcript
AB1296 Stakeholder Meeting November 20, 2013 CalHEERS Project 1
Agenda CalHEERS Release Schedule Continuing Website Improvements Identity Proofing CalHEERS Project 1
CalHEERS Release Schedule Release Description Target Implementation Date R 2.5 SHOP functionality support for Employer/Employee/Agent application November 24, 2013 R 2.6 Remote Identity Proofing November 29, 2013 R 2.7 Support for Financial Management processes December 9, 2013 R 3.0 Additional Financial Management process and deployment of interface (eHIT) with SAWS Consortia January 1, 2014 R 4.0 Medi-Cal Plan Selection; Reports April, 2014 R 5.0 Inquiries and Complaints; Appeals; Enhanced Survey capability June, 2014 CalHEERS Project 2
Continuing WebSite Improvements Improve navigation to orient and guide consumers into the application. Revise wording of the Apply for Benefits page to encourage consumers to apply for subsidies. Add clarifying language and tools (FAQs, fact sheets, worksheets) throughout the CalHEERS. Improve quality of Spanish site. Integrate and align online and paper tools to eliminate redundancies. CalHEERS Project 3
Background Identity Proofing Federal policy requires that individuals applying for health coverage through Covered California provide assurance that they are in fact who they say they are. Covered California has developed an approach for modifications to existing procedures and system processes to integrate the federally- required Remote Identity Proofing service and processes as required. CalHEERS Project 4
Identity Proofing Implementation Individual Market Application Type Current Identity Proofing Procedures Ongoing Identify Proofing Procedures beginning December 1, 2013 Paper Application Signature under penalty of perjury Signature under penalty of perjury Non-paper Application Electronic signature under penalty of perjury (online applications) OR In-person proof of identity (in-person applications) OR Recorded attestation of consumer s identity (phone applications) Federal Data Services Hub Remote Identity Proofing Process (providing answers to unique personal questions) OR In-person proof of identity OR Mail or electronic transmission of proof of identity CalHEERS Project 5
QUESTIONS? CalHEERS Project 6
