Certified Hospital Emergency Coordinator (CHEC) Training Program - Gaining Support for EOP
This training program focuses on obtaining Hospital Administration support for the Emergency Operations Plan (EOP) through identifying goals, tactics, and involving leadership for successful emergency management.
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Certified Hospital Emergency Coordinator (CHEC) Training Program Gaining Support for the Emergency Operations Plan (EOP)
Certified Hospital Emergency Coordinator (CHEC) Training Program Objectives Identify the main goal of obtaining Hospital Administration support for the Emergency Operations Plan (EOP) Recognize tactics for developing Hospital Administration support
Certified Hospital Emergency Coordinator (CHEC) Training Program Gaining Support for the EOP The Hospital Emergency Coordinator (HEC) must be integrally involved, serving as both a resource for the administration and also as a partner He or she must establish a viable Hospital Emergency Management Program (HEMP) Oversight should be provided during the HVA process and during the development of the EOP
Certified Hospital Emergency Coordinator (CHEC) Training Program Gaining Support for the EOP Emergency management programs require participation by the organization s leadership in order to be successful Administrators make the decisions involving policies, procedures, priorities, and resource allocation The importance of emergency management to the overall organization must be recognized
Certified Hospital Emergency Coordinator (CHEC) Training Program Gaining Support for the EOP The CHEC must decide: What level of management should be involved? What is the appropriate level of involvement? What is the appropriate commitment of resources by the organization?
Certified Hospital Emergency Coordinator (CHEC) Training Program Gaining Support for the EOP When educating hospital executives and administrators, utilize the experiences of others and their resultant philosophies as aids to discussion Example: Business Roundtable
Certified Hospital Emergency Coordinator (CHEC) Training Program Gaining Support for the EOP The Business Roundtable, an association of chief executive officers of leading U.S. corporations with more than $7.3 trillion in annual revenues and a combined workforce of more than 16 million employees, published the Committed to Protecting America: CEO Guide to Security Challenges in 2005 which makes several guiding statements related to the governance of business crisis and continuity management programs.
Certified Hospital Emergency Coordinator (CHEC) Training Program Gaining Support for the EOP The following statements were included in the Business Roundtable report: Evolving security threats and the potential for devastating damage following a terrorist attack require an enterprise-wide governance model to develop crisis management, business continuity, and disaster recovery programs.
Certified Hospital Emergency Coordinator (CHEC) Training Program Gaining Support for the EOP Business Roundtable report, continued: Given the nature of recent threats and the consequences of an attack, CEOs realize that they must find the determination, resources, and creativity to deploy real and flexible solutions.
Certified Hospital Emergency Coordinator (CHEC) Training Program Gaining Support for the EOP Business Roundtable report, continued: Without direct CEO involvement, crisis planning and recovery programs might not be elevated to a high enough level across the corporation.
Certified Hospital Emergency Coordinator (CHEC) Training Program Gaining Support for the EOP The comments demonstrate that members of the business community recognize the necessity for top-level (CEO) involvement and support
Certified Hospital Emergency Coordinator (CHEC) Training Program Gaining Support for the EOP But, what happens when the administrators have plenty of trust in you and, lay it ALL on your shoulders
Certified Hospital Emergency Coordinator (CHEC) Training Program Gaining Support for the EOP Healthcare system executives often delegate authority for the management of an EM program. For this to be effective, the individuals assigned must be empowered and receive appropriate support from executive leadership.
Certified Hospital Emergency Coordinator (CHEC) Training Program Gaining Support for the EOP The day-to-day responsibility for coordinating emergency management should be assigned to an individual supported by organizational leaders Emergency management is a science and a professional discipline The HEC will serve as an example of this
Certified Hospital Emergency Coordinator (CHEC) Training Program Gaining Support for the EOP If there is resistance, recall analogies from the history of the healthcare system experience: At one time there were no medico-legal risk managers, infection control practitioners, or trauma coordinators in the healthcare industry Now, these are standard and valued positions
Certified Hospital Emergency Coordinator (CHEC) Training Program Gaining Support for the EOP Do not underestimate the power of the Joint Commission: The Joint Commission Standards support the Emergency Preparedness Program, and the standards are expected to get more demanding in the future . The recently added Element of Performance (03.01.01, EP 4) in the Joint Commission EM Standards can assist with getting senior leadership involvement, buy-in, and support.
Certified Hospital Emergency Coordinator (CHEC) Training Program Gaining Support for the EOP EM Standards established by the Joint Commission: Outlined in section EM.01.01.01 The organization must have an EM plan It must comprehensively describe the organization s approach to responding to emergencies within the organization or in its community that would suddenly and significantly affect the need for the organization s services, or its ability to provide those services
Certified Hospital Emergency Coordinator (CHEC) Training Program Gaining Support for the EOP EM Standards established by the JC, continued: Some Elements of Performance: The hospital's incident command structure must be integrated into and consistent with its community s command structure The incident command structure used by the hospital should provide for a scalable response to different types of emergencies
Certified Hospital Emergency Coordinator (CHEC) Training Program Gaining Support for the EOP EM Standards established by the JC, continued: Outlined in section EM.03.01.01 The facility/hospital must evaluate the effectiveness of its emergency management planning activities The hospital must activate its EOP at least twice per year at each site included in the Plan A response to an actual emergency may substitute for one of the 2 required exercises Review of Emergency Management Planning reviews is required by senior hospital leadership
Certified Hospital Emergency Coordinator (CHEC) Training Program Recent Examples of Gaining Support Ebola and Zika Super Storm Sandy Katrina Joplin, MO Ice Storms And...
Certified Hospital Emergency Coordinator (CHEC) Training Program When the threat CAN be predicted Pandemic flu It s not if it s when. Surge capacity planning
Certified Hospital Emergency Coordinator (CHEC) Training Program Pan flu Preparedness for other events may or may not equate to preparedness for Pan flu The all hazards approach seeks to prepare an organization for everything Surge capacity planning is integral Pan flu checklists help assess preparedness levels Pan flu planning can help prepare an organization for other disasters
Certified Hospital Emergency Coordinator (CHEC) Training Program Are you ready? Discuss how your hospital has incorporated pandemic influenza into EOP development. What about Ebola? Or Zika?
Certified Hospital Emergency Coordinator (CHEC) Training Program Gaining Support for the EOP Summary For the HEC, gaining support for the emergency preparedness program and the EOP should be a top priority Every goal, objective, task, and project depends on administrative, institutional, staff, and external partner support Therefore, maximum preparedness depends on this support
Certified Hospital Emergency Coordinator (CHEC) Training Program Gaining Support for the EOP Questions?
