Challenges and Opportunities in Healthcare Management
This content highlights the financial performance, strategic initiatives, and workforce challenges faced by Memorial Hospital and Manor in Bainbridge, Georgia. It discusses efforts to improve revenue cycle, cost structure, and employee satisfaction, along with collaborations and new service lines to enhance operational efficiency and patient care.
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Presentation Transcript
Memorial Hospital and Manor Bainbridge, Georgia
Dean Burke M.D. - Medical Director/Chief Medical Officer Gregg Magers - Interim CEO Glennie Bench - Chair of Hospital Authority
Memorial Memorial Hospital and Manor Hospital and Manor 80 Licensed Beds-staffed for 45 107 Bed attached Nursing Home 450 FTE s Annual Net revenue-$45 Million
FY 2015 - Loss of $4.83 million FY 2016 - Loss of $6.35 million Going Concern letter from auditor FY 2017 - Net Income $230, 000 First quarter FY 2018 - Net Income $244,000
Back to basics on revenue cycle Resized Cost Structure Improved productivity and lower operating costs City and County Support for refinancing debt Indigent care reimbursement from County and City New service lines/business opportunities
Now its our turn: MH Now it s our turn: MH- -M M Executive Team and employees must continue to perform at a high level Patient care and patient satisfaction High Level Patient Outcome and Patient Safety Performance
Employee Satisfaction-salary challenges Workforce Development and shortage Technology, Nursing, Mental Health and Therapy Technology Tools and Analytics Staff for Population Health Initiatives are needed New Service Line Support Physician Recruitment and Retention
Collaboration: Member of Stratus Healthcare Emory University Affiliation MCG medical student training site New Service Lines: Telenephrology project in progress Expanding Outpatient Lab Services Exploring or expanding other service initiatives Aggressive Physician Recruiting Blocking and Tackling-high performing operational efficiency
How Can the State of Georgia Help? How Can the State of Georgia Help? Financial Develop grant programs to support investment in software and personnel for population health initiatives and value based contracting. Enhance reimbursement and support for mental health integration into primary care. Reevaluate physician recruiting initiatives to rural Georgia
How Can the State of Georgia Help? Financial Support Increase grants for readmission prevention and home health care programs to prevent ED overutilization Continue to support PCMH grants for practice transformation Provide reimbursement for population health/wellness initiatives in the community setting.
How Can the State of Georgia Help? How Can the State of Georgia Help? Workforce Support Improve incentives for physician recruitment to rural areas Increase support for development of rural residency programs Increase scholarship incentives for technology schools training workforce in rural areas
How Can the State of Georgia Help? How Can the State of Georgia Help? General Support Increase development of Hospital Authority Board member training and scholarships for members who obtain training Consider Rural Center of Excellence for Healthcare To increase access to best practice support available to rural hospitals in all areas of expertise required Expand USG support of internships and training opportunities in rural Georgia
How Can the State of Georgia Help? Clinical Support How Can the State of Georgia Help? Decrease bureacracy and administrative burdens from Medicaid, DCH, and Care Management Organizations for rural practices Encourage standardization of quality metrics from all payers Allow update to attestation of all rural primary care physicians Develop Swing bed, post acute and home health initiatives for PPS (prospective payment) rural hospitals.
Why are rural health delivery systems important? Why are rural health delivery systems important? Extremely poor current health outcomes-statewide 49thout of 50 states Maternal Mortality rates one of the worst in the nation Mental Health System remains a challenge Healthcare jobs vital to rural economy Healthcare access vital to new or expanding industrial development.
State State has has to: to: Improve prevention and wellness efforts in rural counties-the most effective way to improve outcomes and lower cost Develop new health care models for access to care for counties that demographically cannot continue to support a traditional hospital. Address mental and population health challenges Address generational poverty and lack of opportunity Education, job training, housing and transportation
Communities Communities have have to: to: Be willing to accept change to status quo Be part of the solution Provide resources and collaboration in problem solving Elect servant leaders who can focus on viable solutions and are willing to collaborate with all stakeholders Embrace education initiatives focused on workforce development
