
Challenges and Opportunities in the Restaurant Industry
Discover the education requirements, recommended classes, and volunteer opportunities for aspiring professionals in the restaurant industry. Learn about handling difficult customers and the ever-evolving landscape of food service management. Explore the segments, revenues, and key players shaping this $850 billion industry.
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Presentation Transcript
Food Service Food Service Restaurant Management Restaurant Management Steven H. Buckley
What education is required? What specific classes do you recommend? What volunteer work or classwork do you recommend for students not in college yet? Agenda Were there expected experiences that your education may not have prepared you for? How do you handle difficult customers? (More questions from our students to come!)
Quick Service Fast Food/QSR Casual Dining Fine Dining Ghost Kitchen/Virtual Brands Segments
$850 Billion/yr. revenues Employs 15 million people Segments include: Size of Industry Quick Service Fast Food/QSR Casual Dining Fine Dining Ghost Kitchen/Virtual Brands
Mc Donalds Starbucks Subway Taco Bell Chick Fil A Burger King Wendy s Dunkin Donuts Domino s Panera Pizza Hut Chipotle Largest Casual Dining Chains
What Makes The What Makes The Restaurant Industry Restaurant Industry So Difficult? So Difficult?
Sanitation/hygiene, food safety, and personal space more important than ever Off-premise consumption (takeout, delivery, curbside, cloud kitchens) Industry Changes Designs Technology Labor
New footprints Post C-19 Changes Labor transformation Technology & Automation
Types of Jobs Education required What do you enjoy? Working with people Many details Is the Restaurant Industry For You?