Civil Rights Compliance in Child Nutrition Programs

See full size image Civil Rights Compliance in the Child Nutrition Programs Civil Rights Compliance in the Child Nutrition Programs AND HOUSEHOLD PROGRAMS AND HOUSEHOLD PROGRAMS

Agenda Agenda Overview/refresher on Civil Rights (CR) topics General State and local-level CR compliance

What are Civil Rights? What are Civil Rights? Civil rights are the nonpolitical rights of a citizen; the rights of personal liberty guaranteed to U.S. citizens by the 13thand 14thAmendments to the U.S. Constitution and Acts of Congress.

Civil Rights Concepts Civil Rights Concepts Stereotyping Prejudice Discrimination

Federal Civil Rights Laws and Regulations Federal Civil Rights Laws and Regulations FOR MORE INFO FOR MORE INFO US Dept of Justice website: www.usdoj.gov Title VI and subsequent legislation defined federal authority to protect against discrimination in our programs US Dept of Agriculture Office of Assistant Secretary for Civil Rights website: www.ascr.usda.gov USDA codified these laws into departmental civil rights regulations at 7 CFR 15

Civil Rights Laws Civil Rights Laws Title VI Civil Rights Act of 1964 Race, color, national origin Title IX of the Education Amendments of 1972 Sex Section 504 of the Rehabilitation Act of 1973 Disability Americans with Disabilities Act Disability

Civil Rights Laws Civil Rights Laws Age Discrimination Act of 1975 Age Civil Rights Restoration Act of 1987 Race, color, national origin Program statutes and regulations Race, color, national origin, sex, age and disability

USDA and FNS CR Authority Regulations USDA and FNS CR Authority Regulations For More Info For More Info FNS CR Instruction 113 can be found under laws and regulations on the USDA Food and Nutrition Service Office of Civil Rights website: www.fns.usda.gov/cr FNS followed by writing assurances into program regulations and FNS CR Instruction 113 List of federal CR authorities in FNS 113 Section II www.fns.usda.gov/cr SNP CR regulatory citations in FNS 113 Appendix B

Whos Obligated to Comply Who s Obligated to Comply All programs and activities of a recipient of Federal financial assistance, whether those programs are federally funded in whole or not.

CR Compliance in FNS Programs CR Compliance in FNS Programs 8 AREAS OF COMPLIANCE 8 AREAS OF COMPLIANCE Assurances 1. Public Notification System 2. CR laws and regulations define eight areas of compliance Today we ll discuss these as they apply in the FD programs Data Collection 3. Training 4. Compliance Reviews 5. Civil Rights Complaints 6. Limited English Proficiency 7. Equal Opportunity Rule 8.

Assurances Assurances For More Info For More Info Required for agreements at every operating level Retailer Federal State Local Subrecipient FNS CR Instruction 113 Section X and Appendix B Additional information in program appendices

Public Notification All FNS assistance programs must include a public notification system with three elements: 1. Program availability Applicants, participants, potential eligibles, community leaders, grassroots and referral organizations Rights/Responsibilities/Steps needed to participate 2. Complaint information At service delivery point 3. Nondiscrimination statement Brochures, websites, on anything that mentions the program Public Notification For More Info For More Info FNS CR Instruction 113 Section IX and Appendix B

Public Notification Public Notification For More Info For More Info Methods of public notification And Justice for All poster Inform potentially eligible persons in under-represented categories Provide information in alternative formats Include the nondiscrimination statement on publications, including websites Use graphics to communicate equality FNS CR Instruction 113 Section IX and Appendix B MARO SNP Policy Memo 08-008 5/27/08 (email update 11/30/11)

Nondiscrimination Statement Nondiscrimination Statement For More Info For More Info In accordance with Federal law and U.S. Department of Agriculture (USDA) policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, or disability. Policy Memo 08-008: 5/27/08; Email update11/30/11 To file a complaint alleging discrimination, write USDA, Office of Adjudication, 1400 Independence Avenue SW, Washington, DC 20250-9410 or call, toll free, (866) 632- 9992 (Voice). Individuals who are hearing impaired or have speech disabilities may contact USDA through the Federal Relay at (800) 877-8339 or (800) 845-6136 (Spanish). FNS CR Instruction 113 Section IX Public Notification USDA is an equal opportunity provider and employer.

And Justice for All Poster And Justice for All Poster For More Info For More Info Reprinted posters available in limited supply Contact Michele with request (contact information on last slide) FNS CR Instruction 113 Section IX Public Notification Policy Memo 08- 008: 5/27/08 & 11/30/11 Poster website: http://www.fns.us da.gov/cr/justice_ printing.htm Includes printing instructions and languages other than English. Can download and print from the FNS CR website Preferable to print in 11 x 17 format http://www.fns.us da.gov/cr/justice_ printing.htm. . Phone numbers on poster are outdated but will redirect to correct number

Limited English Proficiency (LEP) Limited English Proficiency (LEP) Assess for language needs in your population Make sure all staff know what to do when an LEP client needs help Provide translated materials if there are many people who speak another language Hire bilingual staff when possible Use professional or certified interpreters Do not ask clients to bring their own interpreters. For More Information FNS Instruction 113 Section VII, Limited English Proficiency U.S. Department of Justice s LEP website: http://www.lep.gov/ I Speak materials available here

Data Collection Data Collection Mandatory (except TEFAP) Helps determine disparities between participating and non-participating Also used for outreach Aggregated for analysis Self-identification must be used Visual observation only with advise to applicant Can identify more than one race Available upon request to authorized persons

Data Collection Data Collection For More Info For More Info Use 2-part question Hispanic or Latino Non-Hispanic or Latino Categories American or Alaskan Native Black or African American FNS Civil Rights Instruction 113 Section XII Data Collection and Reporting and Appendix B American Indian or Alaskan Native Indian Asian Asian White House Office of Management and Budget website: http://www.whitehous e.gov/omb/fedreg_rac e e- -ethnicity http://www.whitehous e.gov/omb/fedreg_rac ethnicity/ / Native Hawaiian or Other Pacific Islander White

Reasonable Accommodation Reasonable Accommodation Ensure access for people with disabilities! Parking lots, entrances and exits, halls, elevators, restrooms, sign language interpreters, Braille signage, service animals, special diet requests Alternative arrangements for service

Equal Opportunity for Religious Organizations Equal Opportunity for Religious Organizations FBOs and CBOs have equal footing as long as: Discrimination prohibited against an organization on the basis of religion, religious belief or character in the distribution of funds FBOs can use space in their facilities without removing religious art or symbols

Equal Opportunity for Religious Organizations Beneficiaries also protected! Equal Opportunity for Religious Organizations No organization that receives direct assistance from the USDA can discriminate against a beneficiary or prospective beneficiary on the basis of religion or religious belief FBOs retain their independence and carry out their mission, as long as USDA funds or activities do not support worship, religious instruction or proselytizing.

Complaints of Discrimination Complaints of Discrimination Allege that the applicant or participant was treated differently because of Race Color National origin Age Sex Disability

Complaints of Discrimination Complaints of Discrimination Right to File 180 days within date of alleged action Assure confidentiality Encouraged to resolve at lowest level Acceptance All complaints forwarded to FNS Regional OCR ASAP! Complaint Forms Not mandatory but encouraged Appendix E sample complaint form (long version) Written/Verbal complaints Person receiving complaint must write up Include necessary information

Processing and Resolving Complaints of Discrimination Processing and Resolving Complaints of Discrimination Must be processed within 90 calendar days of receipt USDA CR regulations require states to have a complaint processing system so that Subrecipients recognize a CR complaint Subrecipients know State CR contacts Everyone understands importance of timeliness in processing

Civil Rights Complaint Form Civil Rights Complaint Form In accordance with Federal law and U.S Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, or disability. To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250 Individuals who are deaf, hard of hearing or have speech disabilities and wish to communicate with USDA may call the Federal Relay at (800) 877 6136 (Spanish). Complaints can also be sent to Regional Director, Civil Rights, Mercer Corporate Park, 300 Corporate Blvd, Robbinsville NJ 08691. NAME OF COMPLAINANT: ADDRESS: NAME AND TITLE OF PERSON/PERSONS RESPONSIBLE FOR DISCRIMINATION: ADDRESS: PLEASE INDICATE BASIS FOR DISCRIMINATION: PLEASE DESCRIBE BRIEFLY THE BASIS OF YOUR COMPLAINT: In accordance with Federal law and U.S Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, or disability. To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250- -9410 or call ( Individuals who are deaf, hard of hearing or have speech disabilities and wish to communicate with USDA may call the Federal Relay at (800) 877- -8339 (TTY) or (800) 845 6136 (Spanish). USDA is an equal opportunity provider and employer. Complaints can also be sent to Regional Director, Civil Rights, Mercer Corporate Park, 300 Corporate Blvd, Robbinsville NJ 08691. 9410 or call (800) 795 800) 795- -3272 . 3272 . 8339 (TTY) or (800) 845- - USDA is an equal opportunity provider and employer. TELEPHONE #: DATE OF INCIDENT: RACE ___ COLOR ____ AGE ___ DISABILITY ___ SEX ___ NATIONAL ORIGIN ___ NAMES/ADDRESSES OF ANY WITNESSES:

Civil Rights Training Civil Rights Training All State and local staff especially frontline staff should receive civil rights training appropriate to her/his position. All staff should be informed annually: What to do if an LEP person requests assistance What to do if someone requests reasonable accommodation How to recognize and handle a civil rights complaint Share Quick Guide to Civil Rights

Civil Civil Rights Training Rights Training Required Subjects Collection and use of data Requirements for reasonable accommodations for people with disabilities Effective public notification systems Requirements for language assistance Complaint procedures Conflict resolution Compliance review techniques Customer service Resolution of noncompliance

Quick Guide to Civil Rights Quick Guide to Civil Rights

Compliance Reviews Preaward Compliance Reviews Preaward For More Info For More Info New applicant entities Documentation and assurances of compliance FNS Civil Rights Instruction 113 Section XIII Compliance Reviews and Appendix B Returning entities Assurances, demographics, use of bilingual staff, accessibility of locations, makeup of boards, CR impact analysis when needed

Compliance Reviews Postaward Coverage and frequency Appendices have details Selection criteria outside of schedule Unusual number of complaints, concerns from advocates, unresolved findings Review content 11 specific areas to review in State agencies 8 areas in locals/subrecipients Compliance Reviews Postaward For More Info For More Info FNS Civil Rights Instruction 113 Section XIII Compliance Reviews and Appendix B Next few slides questions to be asked during CR postaward reviews

Public Notification Review Questions Public Notification Review Questions Do printed materials contain the nondiscrimination statement? Do graphic materials reflect equality? Do public announcements contain the nondiscrimination statement?

Public Notification Public Notification - - Review Questions Review Questions Are AJFA posters appropriately displayed? Is program information available in alternative formats and languages? Are program information materials available to all? Are relevant minority groups appropriately included in outreach efforts?

Data Collection Does entity collect and maintain racial and ethnic data appropriately? Data Collection Review Questions Review Questions Ethnicity Hispanic Not Hispanic Race American Indian/Alaskan Native Asian Black Native Hawaiian/Pacific Islander White Review data for trends, training and outreach information.

Reasonable Accommodations Reasonable Accommodations How does the entity accommodate persons with disabilities?

Civil Rights Complaint Processing Review Questions Civil Rights Complaint Processing Review Questions Does the entity advise participants of their right to file a CR complaint? Are staff members aware of how to recognize a CR complaint and what to do if they receive one?

Resolution of Noncompliance Resolution of Noncompliance A factual finding of CR noncompliance Denying opportunity to apply for benefits Providing benefits in a disparate manner because of membership in a protected class Exclusion of members of a protected class from boards Selecting sites in a manner that denies access to members of a protected class Who? Does what? When? if unresolved

Contact Information Contact Information Michele Sazo, MARO CR Director Phone (609) 259-5061 M Michele.Sazo@fns.usda.gov ichele.Sazo@fns.usda.gov See full size image