
Clean and Friendly Shopping Environment Best Practices
Ensure a clean shopping environment by maintaining tidy parking lots, carts, entrances, and more. Follow best practices for stocking groceries, assisting customers, and engaging with a friendly attitude. Fast service and helpful interactions create a positive experience for shoppers.
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Presentation Transcript
CLEAN PARKING LOTS CARTS TRASH CIGARETTE BUTTS ENTRANCES SHOPPING CARTS ELECTRIC CARTS HAND BASKETS SANITIZER WIPES
CLEAN GROCERY FRESH FOOD AREAS NO VEGGIES ON THE FLOOR BAGS AVAILABLE FOR PRODUCTS CLEAN COUNTERS CLEAN HOT BAR GENERAL MERCHANDISE FRONT CHECK OUTS BATHROOMS SERVICE DESKS=NO RETURNS TOYS=PUT EVERYTHING AWAY PETS/GARDEN=NO DEAD PLANTS OR ANIMALS AUTO CARE CENTER=LIMITED AMOUNT OF OIL/DIRT
FAST IN STOCK DO YOU HAVE THIS CAN YOU HELP ME REACH THIS DO YOU KNOW WHERE TO FIND THIS DID YOU HELP THEM FIND IT ONLINE OR AT ANOTHER STORE? CHECKOUT NO LINES ALL REGISTERS GOING FAST RESPONSES FROM THE MANAGERS
FRIENDLY DO YOU TALK TO EVERYONE YOU SEE DID YOU SMILE WERE YOU HELPFUL DID YOU WALK WITH THE CUSTOMER INSTEAD OF POINTING THEM IN THE GENERAL DIRECTION ARE YOU IGNORING THE CUSTOMERS? ARE YOU TALKING TO YOUR CO-WORKERS OR PERSONAL VISITORS ARE YOU ON YOUR PHONE TEXTING OR LISTENING TO MUSIC DID YOU WEAR YOUR NAME TAG?