Clinical Microbiology User Survey Insights 2023: Staff Satisfaction Revealed
Gain valuable insights from the GGC Clinical Microbiology User Survey conducted in 2023. Discover the levels of staff satisfaction with turnaround times, access to laboratory results, clinical advice, sample transport methods, and more. Dive into the feedback provided by healthcare professionals to understand strengths and areas for improvement in the clinical microbiology department.
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Presentation Transcript
GGC Clinical Microbiology User Survey 2023 Friday, September 27, 2024 Powered by
63 Total Responses Date Created: Monday, September 04, 2023 Complete Responses: 63 Powered by
Q1: Please select staff group as appropriate Answered: 63 Skipped: 0 11.11% Community (GP/Community Nurse/Public Health etc.) Hospital (Ward staff/Consultant/Outpatient Care etc.) 88.89% Powered by
Q2: How satisfied are you with turnaround times? Answered: 63 Skipped: 0 4.76% Very satisfied Satisfied 50.80% 44.44% Neither satisfied nor dissatisfied Powered by
Q3: How satisfied are you with access to laboratory results? Answered: 63 Skipped: 0 3.17% Very satisfied 41.27% Satisfied 55.56% Neither satisfied nor dissatisfied Powered by
Q4: How satisfied are you with clinical advice given? Answered: 63 Skipped: 0 3.17% 4.76% Very satisfied Satisfied 36.51% Neither satisfied nor dissatisfied 55.56% Dissatisfied Powered by
Q5: How satisfied are you with transport of samples to the laboratory (including OOHs)? Answered: 63 Skipped: 0 4.76% 25.40% 19.05% Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied 50.79% Powered by
Q6: How do you routinely review laboratory results? Answered: 63 Skipped: 0 20.63% GP ICE Clinical Portal Trakcare 4.76% Telephone 50.80% Hardcopy report 6.35% SCI 7.94% Other (please specify) Other: Docman 9.52% Powered by
Q7: How satisfied are you with the department's user manual? Answered: 63 Skipped: 0 3.17% 6.35% Very satisfied 25.40% Satisfied Neither satisfied nor dissatisfied Dissatisfied 65.08% Powered by
Q8: Overall, how satisfied are you with the laboratory service? Answered: 63 Skipped: 0 4.76% Very satisfied 47.62% Satisfied 47.62% Neither satisfied nor dissatisfied Powered by
Q9: How valuable is the laboratory's UKAS accreditation status to you Answered: 61 Skipped: 2 8.20% 16.39% 8.20% Extremely valuable Very valuable Somewhat valuable Not so valuable 31.15% Not at all valuable 36.07% Powered by
