Coaching Update and Expectations for VL CLI Coaches

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Enhance your coaching skills with insights on coaching behaviors, expectations for VL CLI coaches, and defined coaching tasks. Understand the role of a coach through analogies and the importance of setting goals and assessing progress in coaching sessions. Stay informed about upcoming coaching events and workshops to improve your coaching techniques.

  • Coaching
  • Update
  • Expectations
  • Skills
  • Development

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  1. COACHING UPDATE 29 October 2019 Holiday Inn, Harare

  2. DEFINITION OF TERMS Coaching is "a process that enables learning and development to occur and thus performance to improve. To be a successful coach requires a knowledge and understanding of process as well as the variety of styles, skills and techniques that are appropriate to the context in which the coaching takes place Eric Parsloe, The Manager as Coach and Mentor (1999) page 8. Eric is a respected author and Director of the Oxford School of Coaching and Mentoring

  3. AN ANALOGY.What does the coach do for the athlete?

  4. AN ANALOGY. The athlete decides the goal, the coach helps him get there. The coach assesses strengths and weaknesses honestly and gives feedback. The coach encourages and pushes, but does not DO exercises for the athlete. The coach helps the athlete keep focused on the goal and moving forward. The coach brings technical information about how to achieve the goal.

  5. COACHING BEHAVIORS Support by setting appropriate goals and methods of assessing progress in relation to these goals Follow up using previous visit results Goal Actions Timeline

  6. EXPECTATIONS FROM VL CLI COACHES Conduct coaching site visits with site QI teams and assist them with implementing continuous improvement efforts, including the tools, workshop PPT reports and the deliverables help site teams understand and use their performance measurement data to improve Conduct CMM and develop recommendations for improvement Guide site teams to document QI activities Support data collection activities, including validating raw data With faculty, plan and facilitate VL CLI rollout to new facilities, and build capacity of new coaches as the VL CLI rolls out

  7. COACHING TASKS On-site visit at least once a month Review performance from past month past month, incl whether agreed PDSAs were implemented Identify new gaps Identify new opportunities for improvement Documentation of PDSAs DQA on VL CLI metrics Virtual support in-between monthly visits Monthly Coach meetings (virtual and physical) with PMT Virtual calls with LARC team Facilitate peer learning among participating facilities between LSs Rapidly escalate system issues requiring MOHCC attention e.g. S/O of registers

  8. COACHING PROCESS INDICATORS Measured on a monthly basis, and reviewed by Collaborative project management team. Process indicators will be calculated to confirm adherence to Collaborative methodology. What we want to know: 1. Were the Collaborative sites visited? 2. Were sites Collaborative data reviewed during the visit? 3. Were sites PDSAs documented? 4. Were sites CMM scores captured Pre & Post LARC?

  9. DOCUMENTATION FOR QI- QI COACHES Deliverable Frequency VL CLI activity summary- one pager Monthly VL CLI Facility Data submitted (after meeting with facility team) Monthly Viral Load Cascades Quarterly VLI coaching summary After every coaching visit Success stories (narrative reports as well as QI story boards ) At least one per quarter

  10. THANK YOU

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