Community-Based Approach to Digital Inclusion for Health Participation in Leeds
Learn about 100% Digital Leeds, a community-driven initiative aiming to enhance digital inclusion for improved health engagement. Discover the importance of digital inclusion, building cross-sector capacity, taking a community-based approach, developing Digital Health Hubs, and collaborative efforts in Leeds. Join the movement for accessible digital tools and services to promote health participation and inclusion.
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Presentation Transcript
100% Digital Leeds A community-based approach to support digital inclusion for improved digital health participation
Why we care about digital inclusion We support digital inclusion because digital is an enabler. Digital inclusion is social inclusion. Everyone should be able to make an informed choice.This means: Understanding the personal relevance of digital to their lives and how using digital tools, technology, and services can benefit them. Feeling confident in their ability to engage with digital. Having access to the resources they need to get connected. Having access to the resources they need to be able to develop their digital skills. Those who would most benefit tend to be those who are least likely to be online. Everyone in Leeds should have equal opportunity to use digital tools, technology, and services in the right way for them.
Building cross-sector capacity to offer digital inclusion support. Supporting digital inclusion for improved health participation. Supporting the rollout of digital tools and services. Digital inclusion awareness training for staff and volunteers. We want everyone to be able to: Use the right digital tools and services for them. Use the right health services at the right time. Be able to make the right (informed) choice for them. Understanding how digital exclusion might impact on programmes and minimising risk.
Taking a community-based approach Strengthening the place to empower the person Designed by experts to meet the specific needs of a community Embedded within the services people already use Embedded into existing person-centred holistic interventions Understanding complex need and able to assess risk Utilising existing trusted relationships and specialist training Community Working in partnership to share learning and resource, and maximise impact Digital as an enabler, addressed in the context of individual motivators Ongoing and sustainable
Developing Digital Health Hubs Supporting digital inclusion for improved health outcomes Trusted places & people Person centred, holistic, adapting to changing needs Digital inclusion support Digital health support Digital Health Hub
Collaborative and supportive Digital Health Hubs Responsive to community need A network of trusted community organisations embedding digital engagement and support within their offers, and championing the benefits of being online to support increased health participation. Everyone has a role to play Embedded within own work, policies and agendas
Digital Health Hubs support digital skills. Digital Health Hubs provide connectivity. Digital Health Hubs provide equipment. One-to-one support. Group sessions. Home visits. Laptops and tablets available to use on site. Tablets available to borrow and use at home. Free wifi on site. Gifting 4G data, calls, and texts.
Engagement Digital Tools Peer-Support Social activities Exercise based activities Long-term condition peer- support groups Mental Health peer-support groups Community groups Virtual sessions Making GP appt's Ordering Prescriptions Online Consultations Virtual appt's Engaging with Rehab pathways Symptom checking Correct use of services NHS App NHS website myCOPD myHEART Mindwell YouTube Active Leeds app NHS Healthy Start registration
The NHS app has saved me time when booking doctor's appointments for my wife, and with the help of Hamara I found a job as well. Being able to get online has reduced my stress and helped me to access the information I need. Supporting digital access and skills in a person-centred way. Hamara Centre, Digital Health Hub in South Leeds
City-wide LCP roll out plan Implementing the community-based approach to digital inclusion Wave 1 Wave 2 Wave 3 Development Testing January 22 July 22 2023 2023-2034 October 22 March 23 2020 2021 Armley Bramley, Wortley & Middleton Otley and Aireborough LSMP and TLS Cross Gates LS25 and LS26 Seacroft Wetherby Central HATCH Morley Woodsley & Holt Park Beeston & Middleton York Road With the support of 200,000 NHS Health Inequalities funding for Wave 1
Partners can help Digital Health Hubs offer the right support. Partners can help people realise the benefit of digital. Partners can signpost to Digital Health Hub support. Having person-centred motivational conversations about how using particular digital tools and services could make someone's life easier. Letting us know about changes and innovations with a digital element so that we can make sure Digital Health Hubs have what they need. Telling people about their local Digital Health Hub and what support is available.
Everyone has a role to play How could you support digital inclusion? What would your offer look like? What support may you need from 100% Digital Leeds?
Links to more information Visit our website for more information after this session Leeds Digital Health Hub network map Digital Health Hubs Community-based approach A community-based approach to support digital inclusion for improved digital health participation Local Care Partnerships Digital inclusion toolkit
Contact us Rachel Benn Senior Digital Inclusion Officer 100% Digital Leeds rachel.benn@leeds.gov.uk digitalinclusionleeds.com @100DigitalLeeds
