Community Transport and DRT in South East Scotland: Addressing Silos and Passenger Needs
South East Scotland offers uniquely comprehensive DRT services, but faces challenges in collaboration and innovation, especially in addressing passenger needs. The region requires a cohesive strategy backed by operational and financial support to architect a sustainable future for rural passenger transport.
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Community transport and DRT in South East Scotland David Hunter www.nfpplanning.com 29 June 2021
South East Scotland South East Scotland has - uniquely in Scotland - DRT services in all council areas (many, but not all, third sector community transport services) these constitute a lot of building blocks but there s a lack of cement - and architect/builder to organise them! (also note the importance of taxis and private hire sector - the original DRT service!)
Passengers needs passengers need to know what transport is available, when (expectations, clarity) passengers need a coherent, person-centred way of accessing health care (in- patient, out-patient, community) passengers need to access concessionary travel - why should a disabled person who can t use the bus have to pay 10 for a trip when their mobile neighbour travels free?
But there are persistent silos: - geographic (working within council areas) - bureaucratic - health, council, third sector - local and central government/Transport Scotland - need for collaboration, innovation, professionalism, governance: an appetite for change!
Some opportunities cross-border travel reciprocal membership/collaboration? technology?? (caution that an algorithm will solve the problem!)
Finance rural passenger transport is never going to make money - no quick or cheap fixes there s potentially lots of investment (and grants) for developing apps, smart innovations etc - but not for vehicles icing but no cake isn t an appealing recipe!
South East Scotland (2) So who will be the architect? scope for a real strategy - but needs to be backed up with practical operational and financial support!
