Complaint Letters to Civil Authorities

Writing effective letters of complaint to civil authorities is an essential skill. Learn how to articulate concerns and address grievances in a clear and concise manner. Understand the importance of respectful communication and proper documentation to effectively convey your message.

• Complaints
• Civil Authorities
• Writing Skills
• Grievances
• Communication

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Uploaded on Feb 23, 2025 | 0 Views

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Presentation Transcript

1. BCA ENGLISH (US01ABCA01) 6 TOPIC 6 Letters of complaint To Civil Authorities

2. What are Complaint Letters? Letters written to authorities or someone when we are not satisfised with the product or service provided by them. It can also written to air any grievance or wrong doing. These are formal letters. All necessary details must be written by the writer. The tone of the letter should be firm but polite.

3. Format of the letter Sender s Address Date: Receiver s Address Subject: (Mention the reason for complaint) Salutations (Dear/Mr./Ms.) Body of the letter: Introduction Main reason to write the letter Conclusion Closing of letter (Yours sincerely/faithfully) Signature

4. HOW SHOULD WE WRITE A COMPLAINT LETTER Write in a polite manner Always introduce yourself first if needed 1. Never forget to mention the date of writing the letter 2. The letter of receiver or recipient should be properly mentioned along with Pincode./ ZIP Code 3. Mention the purpose of writing a letter in subject line. 4. Start the letter with a salutation or proper greeting. 5. Write the first paragraph by introducing yourself, and then writing the purpose of writing the letter. It should be very loud and clear.

5. In the second paragraph give a brief description of the complaint and what problems it is causing to you. Do not deviate from the main topic. The third paragraph should include the conclusion part, where you state the resolution for your problem. Close your letter by thanking the person for giving time to the letter. Check the grammar and spelling mistakes if any. You can highlight the important points in the letter, to grab the quick attention of the reader.

6. Write a letter of complaint to the Chief Officer complaining about water logging in your area Becomes home for mosquitoes / flies They can cause diseases like Malaria/ dengue/ chicken guinea Causes bad smell Walking becomes difficult after the water level goes down due to slush Spoils our clothes Damages vehicles

7. Problems due to the bad condition ( pot holes) of the main road Water gets collected in the pot holes and causes accidents Damages vehicles Old people get back pain Slows down traffic and time is wasted. Causes pollution

8. Problem of stray dogs your area They bark at night. Disturbs sleep. / studies They attack children and people They make the street dirty by spreading garbage they run after people on two wheelers and cause accidents From