Comprehensive Guide to Quality Assurance in Testing Processes

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Explore the essential phases and activities involved in quality assurance for testing processes, including pre-testing, testing, and post-testing. Learn about quality control measures, common errors, and examples to ensure accurate and reliable results. External quality assessment is also discussed as a means of evaluating testing site performance.

  • Quality Assurance
  • Testing Processes
  • Quality Control
  • Error Prevention
  • External Assessment

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Presentation Transcript


  1. Quality Assurance

  2. Set of activities and procedures intended to minimize the risk of errors that can occur throughout the HIV testing process

  3. Quality Control

  4. Analyze known sample to determine if a test is valid

  5. Pre-testing Testing Post-testing

  6. Are 3 phases of testing. It starts from sample collection to reporting results to the clients

  7. Post Testing Error

  8. Examples include: Results recorded/reported when control results invalid Transcription error in reporting Report illegible Report sent to the wrong location Information system not maintained

  9. Testing Error

  10. Examples include: Incorrect specimen volume Incorrect sample collection device used Incorrect reagents used Incorrect timing of test

  11. Pre-Testing Error

  12. Examples include: Specimen/test device mislabeled or unlabeled Specimen stored inappropriately before testing Specimen transported inappropriately Test kits stored inappropriately

  13. External Quality Assessment

  14. Is routine review of a test site s operations and performance by an external institution or personnel

  15. Site Visits

  16. A team of supervisors assesses site and provides feedback report for improvement

  17. Proficiency Testing

  18. Testing of blinded or unknown samples received at regular interval by all testing providers

  19. Re-testing

  20. Random selection of a proportion of client samples collected by testing sites and sent to NRL for verification

  21. Corrective actions

  22. Are steps taken to correct a problem or deficiency Are steps to improve the accuracy of test result Are NOT disciplinary actions towards the provider

  23. DTS

  24. Is a dried tube specimen Is a type of specimen used for proficiency testing programs and as quality control sample Stable at room temperature

  25. Re-hydrate

  26. To add a certain number of PT buffer drops (i.e. 5 drops) to the green pellet

  27. Stock Management

  28. Ensures availability of test supplies and kits, when needed Avoids the use of expired kits Minimizes waste

  29. Record Keeping

  30. Ensures that all the information requested for each patient/client is recorded Ensures that the information is documented the same way every time

  31. Safety

  32. Set of precautions taken to protect you, the client and others against infection, accident or injury.

  33. Training

  34. Is the acquisition of knowledge, skills and competencies. Has specific goals of improving ones capability and performance.

  35. Quality Assurance Cycle

  36. Allows to close the loop on each quality assurance activity. Includes the following steps: 1. Plan 2. Develop 3. Implement 4. Monitor 5. Corrective Actions 6. Improvement

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