Council of Governors Workforce Performance Report Overview September 2021

Council of Governors Workforce Performance Report: Data - September 2021 Charmaine De Souza, Chief People Officer Caring, safe and excellent

Overview (KPIs) The following summarises the key successes along with the priorities, opportunities, risks and threats to achievement of the required workforce performance. Are people empowered, supported and motivated to achieve the desired outcomes? Are other 'key enablers' in place to support our people Are people empowered, supported and motivated to achieve the desired outcomes? Do our people have the Capability to deliver the desired outcomes? and ensure success? Do all stakeholders recognise their requirements are met? Do we have enoughresource? CULTURE & WELLBEING SUPPORTING ENABLERS CAPACITY Compliance PPST Staff Engagement ER Casework Turnover Suspensions DBS re-check Vacancies Wellbeing Support Nurse Validation Diversity and Inclusion Recruitment Appraisals Medics Validation Bank Supporting technologies Bullying and Harrasment Vaccination Status Agency Freedom to speak up Health and Safety Sickness Reward and Recognition Reasons for Leaving Partnership working Caring, safe and excellent

Workforce Performance Indicators Indicator Target Actual Trend Comments FTE<= 5994 6158 (1) Workforce including bank and agency (excl covid) FTE of staff was 163 FTE (2.7%) above budget in August. Payroll spend was 681k (2.9%) above budget. m<= 23.2m 23.92m Bank use increased by 39% in August from 447 to 623 FTE whilst spend decreased by 122k at 7.8% of total pay. Improving Quality Reducing Agency Programme aims to increase no of HCA bank staff available FTE>= 623 (2) Bank (excl Covid) %>= 9.6% 7.8% FTE<= 374 Agency use increased by 16% from 323 to 374 FTE. Spend decreased by 465K, to 10.7% of total pay. The work of the Improving Quality Reducing Agency programmes is targeted to reduce the Trust s agency spend (3) Agency (excl Covid) %<= 17.5% 10.7% The vacancy rate has varied over the past 12 months; reducing in September. The vacancy rate is based on budgeted establishments which may not be an accurate reflection of actual vacancies. Work has been undertaken as part of the IQRA programme to review the budgeted establishments across inpatient units this is likely to result in an increase in vacancies. A Workforce Planning role is being recruited which will support the process to ensure budgets are accurate. 2 Recruitment Campaign Consultants are being recruited who will focus on proactive recruitment in hotspot areas will commence in post in the near future. International recruitment continues at pace. Staff turnover has remained unchanged from last month (12%). The early turnover rate has reduced. The Recruitment and Retention workstream of the Improving Quality Reducing Agency Programme will focus on improving retention which will be supported by the new HR Structure with a greater emphasis on organisational development, culture, development and succession planning. Continue to provide support for staff suffering ill health through the Good Shape advice service, HR processes, Occupational Health and the Employee Assistance Programme. You Matter has been promoted and HR staff have been briefed on the service in order to signpost managers and staff. Continue to rollout Health & Wellbeing initiatives such as Wellbeing Conversations. Casework volumes have remained reasonably stable for some years now. Over the past 18 months there has been a significant increase in contentious work and case complexity. %<= 9% 11.6% (4) Vacancies FTE<= 693 (5) Recruitment activity FTE<= 562 (6) Turnover <= 10% 12.0% (7) Sickness <= 3.50% 5.46% (8) Casework >= 111 Caring, safe and excellent

Workforce Performance Indicators (excl Covid spend) Indicator Target Actual Trend Comments FTE<= 5994 6158 (1) Workforce including bank and agency FTE of staff was 163 FTE (2.7%) above budget in August. Payroll spend was 681k (2.9%) above budget. m<= 23.2m 23.92m Issues with the new Learning and Development reporting system have impacted the recording of PDR s and PPST this is being addressed. Issues with the new Learning and Development reporting system have impacted the recording of PPST this is being addressed. (9) PDR completed <= 90% 65.0% (10)PPST completed <= 90% 84.0% FTE>= 347 (11) Number of Apprentices The number of apprentices the Trust engages is significantly above target. >= 2.30% 5.8% Issues with the new Learning and Development reporting system have impacted the recording of supervision this is being addressed. (12)Supervision completed %>= 85% 40.0% The % of BAME staff has steadily increased over the past months and the target is nearly met. (13) % of BAME staff %>= 19% 18.9% Caring, safe and excellent