Customer-Focused Canvas for PowerPoint
These instructions will guide you through filling out the template to focus on meeting the needs of your customers. The template includes sections for customer gains, segments, jobs, value propositions, pains, key resources, relationships, channels, cost structure, and customer feedback. Explore how to provide fast, eco-friendly, and widely accessible EV charging solutions tailored to different customer segments and their specific needs. Invest in charging infrastructure, technology development, and customer support to build loyalty and engage with customers effectively.
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Presentation Transcript
CUSTOMER-FOCUSED CANVAS TEMPLATE EXAMPLE for PowerPoint These instructions will guide you through filling out the template, helping you to focus on understanding and meeting the needs of your customers.
CUSTOMER-FOCUSED CANVAS TEMPLATE EXAMPLE 3 4 5 2 1 CUSTOMER GAINS CUSTOMER SEGMENTS CUSTOMER JOBS VALUE PROPOSITIONS CUSTOMER PAINS Providing fast, eco- friendly, and widely accessible EV charging solutions. Individual EV owners, commercial EV fleets, and residents of urban areas with limited charging infrastructure. Difficulty finding available charging stations, long charging times, inconsistent pricing, and quality. Quick and easy access to charging, affordable and transparent pricing, enhanced charging technology. Seeking convenient, fast, and reliable EV charging solutions; managing fleet charging efficiently. This includes innovative technology for efficient fleet charging management.
CUSTOMER-FOCUSED CANVAS TEMPLATE EXAMPLE 8 9 10 7 6 KEY RESOURCES CUSTOMER RELATIONSHIPS CHANNELS COST STRUCTURE CUSTOMER FEEDBACK Investment in charging station infrastructure, technology development and maintenance, marketing, and customer support expenses. Building loyalty through a user-friendly mobile app, responsive customer service, and community engagement. Regular customer surveys via email and app, feedback section on the website, monitoring social media channels. Network of strategically located charging stations, advanced charging technology, dedicated customer support team. Mobile app for locating and accessing charging stations, online platform for account management, customer service hotline.
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