Developing the Tools Users Need at Capitol Group Conference
This collection showcases the proceedings of the 2014 SLDS Best Practices Conference organized by Capitol Group. The event focused on data use frameworks, stakeholder engagement, and the importance of effective data utilization. Participants discussed workshop goals, explored the Data Use Framework, and emphasized the significance of engaging stakeholders in tool development. The agenda included addressing challenges and reflecting on state team efforts to enhance data resources. Attendees emphasized the role of stakeholders in developing data tools to drive informed decision-making and behavior change.
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Presentation Transcript
DATA USE CREATE DEVELOPINGTHETOOLS USERS NEED Capitol Group March 19, 2014 Malia Sieve, SLDS State Support Team Elizabeth Waiters, SPR Lauren Wise, SLDS Program Analyst 2014 SLDS Best Practices Conference
AGENDA Introductions Data Use Framework Overview Activity: Stakeholder and Product Inventory States Panel of Effective Engagement, Products, and Delivery Activity: Addressing Challenges Wrap-up State Team Reflection 2014 SLDS Best Practices Conference 2
INTRODUCTIONS 2014 SLDS Best Practices Conference 3
OVERVIEWOF RELATIONSHIPS 2013 MIS 4
WORKSHOP GOALS To understand the role of the stakeholder and their needs in the development of data use tools To inventory and reflect upon the efforts taken to engage stakeholders and the data tools developed To identify areas where additional technical assistance/resources can be provided to help states move forward more effectively and efficiently in the development of data resources 2014 SLDS Best Practices Conference 5
DATA USE FRAMEWORK 2014 SLDS Best Practices Conference 6
WHY DATA USE? Data Use is one of three focus areas of the SLDS grant program and related technical assistance The ultimate measure of success is the widespread, effective use of the data to inform decisions and change behaviors large images 2014 SLDS Best Practices Conference 7
DATA USE FRAMEWORK Data Use Framework contains a generalizable approach to help ensure effective, widespread data use from planning through sustainability Additional resources (full framework, publication overview, self assessment tool, etc.) available in Public Domain Clearinghouse on GRADS website, nces.grads360.org large images 2014 SLDS Best Practices Conference 8
DATA USE FRAMEWORK PLAN CREATE SUPPORT 2014 SLDS Best Practices Conference 9
DATA USE FRAMEWORK: PLAN Mission and Goals What is the point? PLAN CREATE Identification and prioritization of users Who are we serving? SUPPORT Identification of uses What types of decisions and/or actions will the system inform? 2014 SLDS Best Practices Conference 10
DATA USE FRAMEWORK: CREATE Stakeholder engagement How do we involve those whom we intend to serve? PLAN CREATE SUPPORT 2014 SLDS Best Practices Conference 11
DATA USE STRATEGY: CREATE Stakeholder engagement: How do we involve those whom we intend to serve? Establishing goals for engagement Setting expectations up front: what is being asked, what will be provided o Communications versus input Leveraging existing groups The importance of follow-up and feedback 2014 SLDS Best Practices Conference 12
DATA USE FRAMEWORK: CREATE Stakeholder engagement How do we involve those whom we intend to serve? PLAN CREATE Products/Resources What types of products/resources will the data system generate? SUPPORT 2014 SLDS Best Practices Conference 13
DATA USE STRATEGY: CREATE Products/Resources: What are we creating? Selecting tools appropriate for users o User population size o Technology skill level Degree of user-driven inquiry/interaction Creating sum greater than the parts the power of an aligned set of resources anchored to a core set of critical questions 2014 SLDS Best Practices Conference 14
DATA USE FRAMEWORK: CREATE Stakeholder engagement How do we involve those whom we intend to serve? Products/Resources What types of products/ resources will the SLDS generate? Delivery How will you deliver data to key users? PLAN CREATE SUPPORT 2014 SLDS Best Practices Conference 15
DATA USE STRATEGY: CREATE Delivery: How do we get it to users? Understanding users current work context The value of well planned rollouts o Communication plan o Timing based on users calendar Identifying hooks that prompt usage after initial rollout 2014 SLDS Best Practices Conference 16
DATA USE FRAMEWORK: SUPPORT User support How will users know how to use the system? PLAN CREATE How will users understand the data provided by the system? SUPPORT How will users know what to do with the data provided by the system? 2014 SLDS Best Practices Conference 17
DATA USE FRAMEWORK: SUPPORT(CONTINUED) Evolution and Sustainability How do we continue to support users and their needs as they expand and evolve? How do we make the system an essential resource for users? How do we ensure we have the resources to continue meeting users needs? PLAN CREATE SUPPORT 2014 SLDS Best Practices Conference 18
DATA USE FRAMEWORK Identification of Uses Stakeholder Engagement Identification & Prioritization of Users Products/Resources PLAN CREATE Mission & Goals Delivery large images SUPPORT Evolution & Sustainability User Support 2014 SLDS Best Practices Conference 19
STATE TEAM ACTIVITY: STAKEHOLDER & PRODUCT INVENTORY 2014 SLDS Best Practices Conference 20
STAKEHOLDER & PRODUCT INVENTORY Using the template provided, respond to the following: Who are the priority stakeholders of your data system effort(s)? How have these stakeholders been engaged? What is the data product (e.g., static reports, data dashboard, data access portal) that has been/will be developed to meet the stakeholders needs? How will the product be delivered? (through what vehicle? on what schedule?) 2014 SLDS Best Practices Conference 21
BREAK 2014 SLDS Best Practices Conference 22
EFFECTIVE PRACTICESINTHE STATES Local Level New Hampshire Educators or program providers State Level - Pennsylvania Agency executive leadership, legislators, governor s office, executive staff Research Community - Kansas 2014 SLDS Best Practices Conference 23
NEW HAMPSHIRE 2014 SLDS Best Practices Conference 24
Organization Structure NHDOE Policy Leadership Governor s P16 Council Commissioner Director Division of Program Support Manager Bureau of Data Management Cabinet and Extended Cabinet Director Informed Decision Making SLDS Oversight Committee SLDS Advisory Council EEP Task Force Associations (Principals, Superintendents, Teacher Unions) Effective Educator Pilot LEAs CCR Pilot User Group Associations Div. of Higher Ed Postsecondary University Council NESSC Legislative Task Force IDM Pilot User Group Dept. of Health and Human Services
PENNSYLVANIA 2014 SLDS Best Practices Conference 31
KANSAS 2014 SLDS Best Practices Conference 32
STREAMLININGTHE PROCESSWITH RESEARCHERS Why? Align the work Increase efficiency What? Training modules Module 1: All Data Requests Module 2: Restricted Use Data Requests 1. KSDE s Data Request Process 2. KSDE Data Collection Overview 3. Public Data Sources Website Navigation 4. Metadata 5. Ethical Use of Education Data 1. KSDE s Data Access & Use Policy for Personally-Identifiable Student Information 2. Data Reporting Practices 3. Best Practices for the Storage & Destruction of Data based upon KSDE s PII Agreement
OUR PROCESS / CHALLENGES Researchers Data Requesters KSDE Data Staff (stewards) Defining the problem Identifying the Stakeholders Vaguely defined community Not something they asked for! Gathering Feedback & Revising the Product Engaging the Stakeholders Developing & Implementing the Product Online survey Limited response Build it and they will come??
The Product http://ksde.org/DataReports/DataRequests.aspx
ACTIVITY: ADDRESSING CHALLENGES 2014 SLDS Best Practices Conference 36
ADDRESSING CHALLENGES Within your teams: Select a challenge area Develop plan for how your team will address this challenge when you return to your state What additional resources/technical assistance would help you move forward more effectively? 2014 SLDS Best Practices Conference 37
WRAP UP 2014 SLDS Best Practices Conference 38
STATE TEAM REFLECTION Reflection Tool provided in packets Record any thoughts, insights, examples, etc. that you want to remember to bring into your State Action Planning sessions on Wednesday and Thursday 2014 SLDS Best Practices Conference 39
CONTACTS Contact information: Malia Sieve, malia.sieve@sst-slds.org Elizabeth Waiters, Elizabeth_Waiters@spra.com Lauren Wise, lauren.wise@ed.gov 2014 SLDS Best Practices Conference 40
