Developments in Business Travel Programs at OSUAP Conference
Explore the assessment findings and proposed improvements of the travel program discussed at the OSUAP 4th Annual Professional Development Conference. Discover benefits and best practices for corporate and group business travel arrangements, as well as the process for eTravel submission.
Uploaded on | 0 Views
Download Presentation
Please find below an Image/Link to download the presentation.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author. If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.
You are allowed to download the files provided on this website for personal or commercial use, subject to the condition that they are used lawfully. All files are the property of their respective owners.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.
E N D
Presentation Transcript
OSUAP 4thAnnual Professional Development Conference Marie Peterson Manager of Travel, PCard and Expediting Office of Business and Finance Lisa Plaga Senior Director of Shared Services & SFO Office of Business and Finance
New Directions Travel Program 2015
Agenda Travel Program Assessment & Goals Preferred Travel Agencies Process Overview Travel Website & Travel Guide Travel Policy Best Practices What s Next 3
Assessment of Travel Program Findings: Lack of visibility into travel spend Multiple process options Limited supplier contract discount opportunities Inconsistent policies and bureaucratic procedures Inability to track traveler status for Risk Management Non-intuitive travel system 4
Proposed Improvements of Travel Program Strategic Goals: Improve Customer Experience Streamline Processes Standardize Policy/Procedure Provide Fraud/Policy Infraction Indicators Leverage Spend/Savings Opportunities 5
Corporate Travel Planners (CTP) Individual Business Travel Benefits: Prepayment option No out-of-pocket expense to traveler Access to extensive airline selection Eligible for OSU airline discounts Customer service 24/7 Online Booking available Lower Service Fees 6
Uniglobe Travel Designers Group Business Travel* Benefits: Prepayment option No out-of-pocket expense to traveler Access to extensive airline selection Eligible for OSU airline discounts Customer service 24/7 *Note: Group Travel must consist of ten or more individuals traveling to a common place for a common purpose, sharing a unique itinerary. 7
Process for eTravel submission Best Practices 1. Gather Estimates and other trip details 2. Create/Submit Travel Request 3. Approve Travel Request (T# generated) 4. Make reservations and attach receipts Attach receipts Make Gather Air $ Estimate Create/Submit Travel Request Approve (T#) reservations 8
Booking Airfare Best Practices Book midweek travel (Tuesdays and Wednesdays) Use alternate airports Always book roundtrip on the same airline Don t limit yourself to specific times Consider booking connecting flights Begin looking for airfare 1 month in advance 14 or 21 day advance purchases are best Stick to your plans Document cost of economy if upgraded to first class 9
Estimating Costs Best Practices Understand trip requirements and traveler wishes Perform costs comparisons Airline flight should match a reasonable trip Consider parking (hotel/airport), hotel, per diem, baggage fees Travel time and time off 10
Travel Policy Changes Lowest reasonable cost that meets business needs Accommodation language Prohibited airfare upgrades or pre-boarding arrangements Business class upgrades Lodging Threshold 2x federal per diem Mileage deducting normal commute 11
Whats next Hosting 2015 Big Ten Travel Manager s Meeting Agency enhancements New Financials & Travel System Updated ASSIST & Training Documentation Duty of Care Tracking 13
Questions & Feedback Email: travel@osu.edu 14
