
Digital Operating Model and Scaling Strategies
Explore the new digital operating model, the importance of scale, and the transition from startup to enterprise. Delve into topics such as operating models, team structures, digital value, infrastructure, applications, and work management strategies.
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Presentation Transcript
THE NEW DIGITAL OPERATING MODEL
Charlie Betz @CharlesTBetz char@dm-academy.com www.lean4it.com
What I will talk about What is an operating model? Scale and the digital operating model An emergence approach to the operating model Founder Team Team of Teams Enterprise
What is an operating model? People Process Technology
Scale There is not a one size fits all fordigital operating models
From startup to enterprise Enterprise THE SCALING PROBLEM Team of teams What do we need? Why? When do we need it? Team How is it changing? Founder
Founder Digital Value Infrastructure Applications
Digital Value From goods to services to experiences Minimum viable product Testing, learning, pivoting
Infrastructure Minimum viable platform Infrastructure as code From snowflakes to cattle to ants to serverless Opinionated platforms full circle?
Applications Fast feedback: NOT OPTIONAL Test-driven, continuously integrated & delivered From batch handoffs to automated pipeline flow (release engineering)
Team Product Management Work Management Operations
Product Management Story, outcome, experience High-bandwidth collaboration across specialties Bring the work to the team Not the team to the work
Work Management Keep it light formal process not needed yet From control to self-organization LIMIT WORK IN PROCESS
Operations Interrupt-driven work From accountability to blameless Site reliability engineering & Web-scale
Team of teams Culture & Organization PROTECT TEAM LEVEL DELIVERY! Investment Execution
Culture and Organization Functional vs product Spotify model From pathological to generative Learning, inquiring organization go and see
Investment From HIPPO to DIBB (Highest Paid Person s Opinion vs Data, Insight, Belief, Bet) Project vs product portfolios From cost of inputs to cost of delay
Execution From hierarchy to network From defined to adaptive processes (e.g. Case Management) From efficiency to effectiveness
Enterprise Governance & Security Information Architecture
Governance & Security From theater to antifragility Automation is more auditable! Heavyweight approaches can INCREASE risk of value loss
Information Meaning Records From enterprise data model to domain-driven design From binary to continuous
Architecture From mandate to hypothesis-testing Technical debt, it s a thing Architecture as code
Conclusion It s all about digital transformation & culture We need a combination of Agile and traditional approaches Thinking through a company s growth cycle helps us develop the new digital operating model