Digital Safety & Educational Technology Liaison Program Overview
Explore the Technology Liaison Program by the Office of Digital Safety, Educational Technology & Library Media. Learn about meeting norms, attendance guidelines, agenda highlights, technology support services, and important points for staff and students.
Download Presentation
Please find below an Image/Link to download the presentation.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author. If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.
You are allowed to download the files provided on this website for personal or commercial use, subject to the condition that they are used lawfully. All files are the property of their respective owners.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.
E N D
Presentation Transcript
Technology Liaison Program Office of Digital Safety, Educational Technology & Library Media April 2021 Presented by: The Office of Digital Safety, Educational Technology & Library Media Michael Fort Supervisor Educational Technology 1
Technology Liaison Program Meeting Norms Pay attention to the icons in the bottom left. Most often your mic and web cam should be off. Use tools in the Control Bar to ask questions. Click the Raise Hand icon or type your question in Chat. 2
Technology Liaison Program Attendance Please type your FULL NAME and School in the Chat on ONE LINE. 3
Technology Liaison Program Office of Digital Safety, Educational Technology & Library Media April 2021 Presented by: The Office of Digital Safety, Educational Technology & Library Media Michael Fort Supervisor Educational Technology 4
Agenda Welcome/Opening Remarks Technology Support Services Important Points Classroom Technology Inventory GoGuardian (elementary) End of Year Considerations Questions
TSS Jodi Obenstine - Director www.bcps.org/tech_support The Call Center is open 7 am to 4:15 pm 443-809-4672
Important Points We do not have access to existing student usernames and passwords. Tickets needed for students that forgot Placing tickets ONE TIME with accuracy is very important. Use Edge browser to place them. Reach out to TSS Area Supervisor for status. InTune for software downloads. Ticket needed if apps do not appear after 24 hour wait.
Important Points Staff with a Chromebook must connect to the Secure WiFi for Google Meet to function. Password must match the standards. Staff Password Support Staff device not reimaged? Place a ticket so an appointment can be made. Liaisons will NOT be imaging on their own at this time.
Important Points Please do NOT issue a Windows based device to paraeducators. The claims that Chromebooks will not work for Google Meet is FALSE. The Chromebook MUST be on the BCPS Secure Wi-Fi for Google Meet to work. The webcams built into the Chromebooks also work but please note that the external webcams, purchased for teaching staff, have NOT been tested with these devices. TSS still has a supply of student device bags in stock. After this supply is gone BCPS will no longer be issuing bags to students at any level. Schools may request bags for student devices by submitting a ticket. Please indicate in the ticket if these are bags to replace old/worn ones or for students that never had one. Old/worn device bags MUST be disposed of by T-Rec. They must not be thrown in the garbage per BCPS policy.
Standard Classroom Technology Laptop computer Monitor (2015) Keyboard and Mouse (2015) Port Replicator (2019) Projector or Projection System Web camera (2020) Bluetooth Ear Buds (2021) Document Camera* *May not be in every classroom Webcam software is in InTune
Port Replicator Port Replicator Configurations (Approved) Connect high power need devices to USB 3 ports (3 & 6). Plugging external webcam into USB port ON the device may improve performance.
Hybrid Learning Resources Innovation HUB Hybrid Learning Resources Google Meet Bandwidth Considerations The use of Google Meet by students in school should be limited. Access is turned off currently, but access will be restored over time. Technology Troubleshooting Tips and Tricks Educational Technology Video Library
Device Inventory https://bcpstechnologyliaisons.pbworks.com/ Inventory is one of the most important parts of the Technology Liaison role. We must get a handle on our technology inventory. We will be flexible and supportive during the process. Use Edge for Checkouts
Teacher Devices Report Due April 22 to DestinyReports@bcps.org. What needs to be done: All staff must have their device checked OUT manually by scanning their OneCard and their device. In hand transfer should made if prompted to move device to current school container. Check the record for each teacher to see if they have multiple devices checked out. o We recommend that Liaisons/SBIT set up a station in a central location of the school. While wearing a mask, masked faculty will walk up and present their OneCard and device for no touch scanning. This could be done in the main office by a member of the SBIT. o Have a staff list printed that includes ALL staff assigned to the building. Highlight or check off each staff member as they complete this process to ensure that all staff are covered. Confirming Staff Re-circulation NOTE: Remember that ALL schools must do the recirculation work before the reports will be accurate.
Teacher Devices Report Due April 22 to DestinyReports@bcps.org. Staff teaching from home. Get a picture of the serials and CAREFULLY manually check it out. Check your inventory report BEFORE sending Save search settings for later use Don t do this until April 20 Check the results. Make fixes, run again Makes notes of issues Highlight lines with issues. (Add a column) Send to DestinyReports@bcps.org Look For: Due date should be 8/6/21 OR 5/28/21 Staff no longer in building (give building name if known) Staff with more than one device Staff with wrong device (para with Windows device) Staff with Dells
Port Replicators What needs to be done: Liaisons will need to visit each classroom to check the port replicator OUT to the room location in Destiny. After checking out the port replicator to the room look at the report to make sure that there is not another one already assigned. o If there is a port replicator already assigned, mark it lost. If/when that port replicator is scanned elsewhere it will be removed from the lost status. A report of this circulation is due April 29, 2021. Directions found on: Destiny Support
Student Devices Check out ALL Cohort A and B devices to students. Printing Patron Barcodes Elementary make sure to track the Windows device (Secure Storage) and Chromebook checked out to student. Cohort C leave alone. If you can get them to bring in device when otherwise coming to school do so. No report will be collected at this time. Deleting all bag checkouts from the system.
Missing Barcodes Use What to do if a device is missing the barcode sticker to find the serial number of the device. Place a ticket for a replacement sticker. Label the device with the missing barcode until new sticker is available.
Elementary Windows Swap Consider swapping cohort A and B Windows devices in the LMC Cohort C School must plan for families to come in to swap. Make sure that chargers are collected as well MAKE FINES for items not collected ALL transactions in Destiny Collected Windows machines checked OUT to 1 Secure Storage (2 Secure Storage .) Location(s) Check OUT Chromebook to patron. Destiny inventory MUST be on network. If Wi-Fi does not work in the outdoor swap location (bus loop etc.) then runners must bring the devices into the building lobby or other location where the circulating computer can be online. May want to utilize two devices, one for checking OUT returned Windows devices to 1 Secure Storage and the other for checking OUT Chromebooks to patrons.
Reminders Send all inventory reports when due to: DestinyReports@bcps.org. Send questions about Destiny and requests for added locations to Destiny@bcps.org. 1 Covid Location Devices ready for use by students. 1 Secure Storage Devices that need to be picked up (broken, Windows devices swapped) As 1 Secure Storge is populated it will slow down. Switch to 2 Secure Storage.
Reminders Look up a Windows device at https://www.dalybase.com/ Shows last logged in user. Last user for a Chromebook? Email mfort@bcps.org or awolf@bcps.org. 1 Covid Location Devices ready for use by students. 1 Secure Storage Devices that need to be picked up (broken, Windows devices swapped) As 1 Secure Storge is populated it will slow down. Switch to 2 Secure Storage.
GoGuardian https://bcpstechnologyliaisons.pbworks.com/ https://innovationhub.bcps.org/digital-resource- toolbox/goguardian New Scenes and Student Calling Feature White Screen Hit refresh! Try Edge Browser - https://teacher.goguardian.com/
EOY Device Collection All students will KEEP their device over the summer EXCEPT for: Graduating Seniors (AP Test takers may keep until June 18th) Students leaving BCPS Office staff MUST ask for student device and charger when students withdraw TSS will be providing opportunities over the summer for rising 9th graders to swap their middle school Chromebook for a high school Windows machine. There will also be opportunities for students to have devices repaired over the summer. Kindergarten and other new student devices will be available at the start of the 21-22 school year.
Reminders Read the Weekly Round Up! See the Archive HERE: Weekly Roundup Archives Please search the Teams Channel before posting a new topic. Please do not email and put question in the Teams Channel at the same time.
The Internets Down - YouTube Original Song by Christian King Music Educator at Perry Hall High School
Thank you! The Office of Digital Safety, Educational Technology & Library Media Michael Fort Supervisor Educational Technology mfort@bcps.org 443-809-8918
