Does ICT Help in Creating More Jobs? Review of Manufacturing, Telecommunication, and Services Sectors
Impact of ICT on job creation, we review the Manufacturing, Telecommunication, and Services sectors. While theoretically ICT cooperation with businesses should lead to various benefits, such as higher productivity and efficiency, the reality shows a different picture. The Manufacturing sector, despite achieving most theoretical objectives, has a low number of jobs due to its highly automated and capital-intensive nature. Similarly, the Telecommunication sector, being technology-intensive and highly competitive, struggles with CRM utilization and employee training, resulting in low job numbers. Even in the Services sector, high automation and client dissatisfaction contribute to fewer job opportunities. The root causes behind this phenomenon lie in the quality of solutions implemented, as well as the training and readiness of young employees. Overall, the relationship between ICT and job creation is complex and influenced by various factors.
Download Presentation
Please find below an Image/Link to download the presentation.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.
You are allowed to download the files provided on this website for personal or commercial use, subject to the condition that they are used lawfully. All files are the property of their respective owners.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.
E N D
Presentation Transcript
Facing the reality Ameer Yousif - Oct 2013
Does ICT help in creating more jobs?
Theoretically Cooperation between ICT & Businesses shall lead to: Higher productivity Improved efficiency Reduced production Cost Improved Safety More environment friendly Higher competition Affordable products & services
Will try to answer this question by reviewing 3 sectors Manufacturing Telecommunication Services
Manufacturing Sector Huge & capital intensive projects Highly automated Achieved most of the theoretical objectives, BUT Low number of jobs !!!
Telecommunication Sector Technology intensive sector Competition is very high Worst example of CRM utilization Many avoidable mistakes Long queues & frustrated clients Low number of jobs !!! Staff dealing with clients are not trained well !!!
Services Sector Highly automated Long queues Unhappy clients Lower number of jobs
Why is that? Good solutions leads to less jobs. Badly designed solutions created more problems ! Untrained young employees combined with bad solutions worsen the situation !!
So does ICT help in creating more jobs? Thank you
