E-Governance and Development: Understanding Good Governance Principles

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Explore the concepts of good governance and its role in sustainable development, including the shift from New Public Management to Public Value. Learn about public value of e-services in Bhutan and Sri Lanka, along with challenges and implications for accountability.

  • E-Governance
  • Development
  • Good Governance
  • Public Value
  • Accountability

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  1. E-Governance and Development DRAFT ICTs for Development course Session 7

  2. Good Governance and Development Inputs Processes Impacts/Goals Other Devel Input Development Processes Other Devel Impact DRAFT Other Devel Input Other Devel Impact Good Good Governance Governance Richard Heeks, GDI, University of Manchester, UK

  3. Good Governance and SDGs SDG 16. Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels DRAFT Accountability Government Non-Govt Actors Citizens Effective Services Legislature Executive Judiciary Democratic Inclusion Richard Heeks, GDI, University of Manchester, UK

  4. From New Public Management to Public Value New Public Management: a move away from a focus on bureaucratic administration to a more customer- oriented and flexible management style grounded in private sector approaches to service delivery and administration (Eagle 2005:20) DRAFT Public Value: public value is what the public values (Talbot 2011:28) the collectively expressed, politically mediated preferences ... of the citizenry (O Flynn 2007:358) Richard Heeks, GDI, University of Manchester, UK

  5. Public Value of e-Services in Bhutan DRAFT Richard Heeks, GDI, University of Manchester, UK Source: Miyata 2011

  6. Public Value of e-Services in Sri Lanka: Alternative Model DRAFT Richard Heeks, GDI, University of Manchester, UK Source: Karunasena et al 2011

  7. e-Services Challenges Accessibility Adoption / Use DRAFT Awareness Assessment (Benefits / Costs) Enablers / Constraints Richard Heeks, GDI, University of Manchester, UK

  8. Informational Model of the Accountability Cycle Accounter (e.g. Public Official or Agency) Impacts Processes (Decisions and Actions) Explanation DRAFT Accountee (e.g. Citizen or NGO) Control Evaluate Monitor Stage 3: Accountability Stage 2: Transparency Stage 1: Openness Targets/ Standards Image sources: http://www.newsmeback.com/blog/interview/interview-with-smita- choudhary-co-founder-of-the-cgnet-swara-india/; http://www.livemint.com/Consumer/Bj8phV6COEqlGMp3HhIuuL/CGNet-Swara- Shifting-the-power-of-journalism-to-the-mobile.html; http://www.thecitizen.org.au/features/how-citizen-journalism-giving-voice-indias- Richard Heeks, GDI, University of Manchester, UK forgotten-villagers

  9. Accountability Cycle Motivations Accounter (e.g. Public Official or Agency) Motivation 1 Impacts Processes (Decisions and Actions) Explanation Motivation 3 DRAFT Accountee (e.g. Citizen or NGO) Control Evaluate Monitor Stage 3: Accountability Stage 2: Transparency Stage 1: Openness Targets/ Standards Motivation 2 Richard Heeks, GDI, University of Manchester, UK

  10. Models of Democracy/Governance DRAFT Liberal Individualist Communitarian (Pluralist) Authoritarian Participatory (Deliberative) Competitive Image sources: http://www.jpgages.uidaho.edu/engl_258/Lecture%20Notes/American%20Romantic%20Individualism.htm; http://studentsforliberty.org/blog/2012/12/03/a-communitarian-take-on-liberty/; https://www.opendemocracy.net/dliberation/deliberative_democracy; http://pastorsponderings.org/2014/07/14/dear- salvation-army-on-authoritarian-leadership-healthy-model-or-faulty-model/; https://beta.theodysseyonline.com/super- Richard Heeks, GDI, University of Manchester, UK tuesday-update

  11. ICTs, Developing Countries and Democracy Are ICTs making Developing Countries . . . DRAFT Less Democratic More No Democratic Difference Richard Heeks, GDI, University of Manchester, UK

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