Effective Chair Training for Running SSLC Meetings
Learn how to effectively chair and run Student-Staff Liaison Committee (SSLC) meetings, including gathering feedback, escalating issues, and communicating with stakeholders. Discover essential roles, meeting management tips, and strategies for improving the academic experience.
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Presentation Transcript
This session will cover - Your role - How to differentiate what level of feedback that you are receiving or raising - How to escalate feedback outside of your department - Communicating with the SU - Potentially useful documents to read through and where to access them.
How do you see your role? Spend some time thinking about what you see your role as being. Note your ideas down on some paper so you can compare your ideas with what we see as being critical aspects of your role
Your role? 1. To gather feedback and discuss issues from Course Reps and share these with Faculty Reps, Academic Conveners and the SU 2. Develop a strong relationship with the relevant Director of Student Experience as required and represent student views on arising issues. Raise issues and feedback as appropriate in meetings 3. Attend Academic Forum 4. Act upon and guide the Union objectives as set by Academic Forum 5. Communicate changes and developments to the student cohort regularly 6. Share best practice with Reps from other Faculties and support Reps in improving the Academic experience of students 7. Support the Vice President Education & Postgraduate on any matters arising to the academic experience of students within the faculty area principally by sharing updates and flagging concerns issues. 8. Lead your department SSLC meetings and escalate feedback through your department and/or SU structures
How to effectively run a SSLC meeting Ensure that all members who would like to speak on an issue have done before moving on Keep an eye on the time and if there is lots left on the agenda and you are only done discussing the first agenda item suggest that this item remains on the agenda for next meeting or additional comments are done via email circulation If a member hasn t said anything in the meeting perhaps attempt to include them by asking an inclusionary question of I am keen to hear from those who perhaps haven t had the chance to contribute yet Remember that this is student led space but also one that shouldn t cover specific negative feedback regarding certain individuals Maybe end each meeting with a positive bit of feedback or a general positive about the meeting.
Department, University or Union Action knowing and understanding the difference What happens when you raise an issue in your SSLC? Where does it goes? How to ask for updates? How to escalate feedback? Where to escalate feedback?
How 90 percent of your feedback will be escalated Can the issue be dealt with in the Department University/ Union SSLC Convener may be able to raise these but how can we (the SU) help? Faculty Issue Issue that cannot be addressed within the Department University issue Issue raised at SSLC by you or another Academic Rep Department level issue that can be addressed within Departments What happens if it cannot be resolved? Issue resolved.
Department, University or Union Action. Knowing and understanding the difference Feedback/ issue level Where/ who your issues go to Department level SSLC and academic convener / DESP Faculty Board meetings / Faculty Forums/ Faculty Reps Faculty level Senate/ Other university committees as well as Academic Council and to VP Education / VP Postgraduate University level
The other 10 percent All of the routes to escalate your feedback to and through the SU : Chair network meetings To your Faculty reps Please see the SU website. Academic Forum Straight to our VP Education and/ or VP Postgrad Message directly the Student Voice Team studentvoice@warwicksu.com
Useful documents to read ITLR review for your department Previous years SSLC end of year report Pleas find the link to these in the Academic Representation Hub on the SU website.
Drop-ins and Welcome Event Please be aware that we will have regular Chair drop-in sessions that you only invited to as Chairs these dates can be found on the Key dates section on the Resource Hub. This is the perfect opportunity to Raise issues to the Union Get further support/information about what is going on in the Union Tell us how we can support you and work that your SSLC is doing Share best practice. Finally, a place holder for our Academic Rep Welcome Conference on Saturday the 26th of October between 9 AM- 1PM.
Stay in contact First port of call: please ensure you have registered yourself as a SSLC Chair via the Academic Resource Hub and have familiarized yourself with that part of the SU website. If you have any issues please reach out to studentvoice@warwicksu.com Watch this space as we will be looking at starting an SSLC SU Instagram page and ask you as Chairs how we could best utilize this.
