Effective Change Management Strategies for Human Resources Advancement
"Discover effective strategies for managing change in human resources, including building a guiding team, increasing urgency, and empowering action. Learn how to communicate the vision, involve employees, and make change stick for long-term success."
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Presentation Transcript
MANAGING CHANGE Kym Adkins and Jason Barnett
ADVANCEMENT HUMAN RESOURCES Change management is the application of a structured process and set of tools for leading the people side of change to achieve a desired outcome. 2
POINT OF REFERENCE Jason Barnett Columbus Dispatch (4/24/2008) Official ousted from embattled state agency over treatment of subordinate Ohio Inspector General identifies organizations Human Resources Department as inefficient and dysfunctional. 3
ADVANCEMENT HUMAN RESOURCES STEPS TO MANAGING CHANGE Implementing and sustaining change MAKE CHANGE STICK DON'T LET UP CREATE SHORT TERM WINS Engaging your audience EMPOWER ACTION COMMUNICATE FOR BUY-IN GET THE VISION RIGHT Creating a climate for change BUILD THE GUIDING TEAM INCREASE THE URGENCY 4
ADVANCEMENT HUMAN RESOURCES INCREASE THE URGENCY Inspire people to move, make objectives real and relevant. 5
ADVANCEMENT HUMAN RESOURCES BUILD THE GUIDING TEAM Get the right people in place with the right emotional commitment, and the right mix of skills and levels. 6
ADVANCEMENT HUMAN RESOURCES GET THE VISION RIGHT Get the team to establish a simple vision and strategy, focus on emotional and creative aspects necessary to drive service and efficiency. 7
ADVANCEMENT HUMAN RESOURCES COMMUNICATE FOR BUY-IN Involve as many people as possible, communicate the essentials, simply, and to appeal and respond to people's needs. De-clutter communications - make technology work for you rather than against. 8
ADVANCEMENT HUMAN RESOURCES EMPOWER ACTION Remove obstacles, enable constructive feedback and lots of support from leaders - reward and recognize progress and achievements. 9
ADVANCEMENT HUMAN RESOURCES CREATE SHORT TERM WINS Set aims that are easy to achieve - in bite-size chunks. Manageable numbers of initiatives. Finish current stages before starting new ones. 10
ADVANCEMENT HUMAN RESOURCES DON'T LET UP Foster and encourage determination and persistence - ongoing change - encourage ongoing progress reporting - highlight achieved and future 11
ADVANCEMENT HUMAN RESOURCES MAKE CHANGE STICK Reinforce the value of successful change via recruitment, promotion, new change leaders. Weave change into culture. 12
Progress Towards Change Jason Barnett 2008 Avg. Grievances per month 10.2 2009 Avg. Grievances per month 1.8 2008 Charges of Discrimination 17 2000- Charges of Discrimination 0 2008 Email complaints per LMC 20-25 2009 Email complaints per LMC 3-4 Union Assembly president accepts an Unclassified position and Union elects new president focused upon employee development. 13
