Effective Communication Skills Guidelines
Enhance your communication skills with these visual steps focusing on refusal, assertiveness, and control. Learn to state reasons clearly, use an assertive voice, and be direct in your interactions. Practice being in control, offering options, and asserting yourself confidently. Discover how to handle situations assertively, state reasons effectively, and maintain control over your decisions. Improve your communication style with these valuable tips.
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Presentation Transcript
Refusal I SAY NO SKILL STEPS
I STATEMENT
S STATE A REASON
A ASSERTIVE VOICE
Y YOU ARE IN CONTROL
NO CLEAR & DIRECT
O OPTIONS
STATE A REASON I have soccer practice after school. I want to feel alert.
I have soccer practice after school. I want to feel alert. ASSERTIVE VOICE
Confident posture Looks the person in the eyes YOU ARE IN CONTROL
I need to head home to get ready for soccer practice. OPTIONS What else can you do ? Leave the situation Get help Offer a healthy alternative I am heading to soccer practice. If you want to come to my practice you are welcome to. We could do dinner after.
