Effective COVID-19 Prevention Measures for Hotels

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Learn how to protect your hotel against COVID-19 with guidance on developing preparedness plans, preventing spread, and promoting hygiene practices. Find valuable resources from WHO and EPI-WIN to keep your staff and guests safe in the face of the pandemic.

  • COVID-19
  • Hotel industry
  • Prevention
  • Preparedness
  • Hygiene

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  1. WHO Information Network for Epidemics COVID-19 Teleconference with Travel & Tourism group 26.02.20

  2. DRAFT GUIDANCE How to protect against COVID- 19 in hotel industry Please visit https://www.who.int/emergencies/diseases/novel-coronavirus-2019 or https://www.epi-win.com/ for a complete repository of guidance and advice 26/02/2020

  3. PREPARE: develop (written) preparedness plan for a suspected case(s) of COVID-19 at one of your hotels Contents of (written) preparedness plan for possible COVID-19 case(s) following logic of new guidance for passenger ships How and where suspect case(s) of COVID-19 can be safely isolated How to quickly notify local public health authority guest(s) may have COVID-19 Safe transfer of ill guest(s) to a hospital in agreement with local health officials Do you have emergency number(s) for local public health authority? Caring for suspected COVID-19 case(s) while waiting for transfer to health facility Rapid identification of close contacts of suspect case(s) and their current location Rapid sharing of this information with local public health authorities Cleaning and decontamination of affected room(s), areas, laundry, objects Safe disposal of tissues, face-masks etc left by suspected case(s) Communication & coordination between different departments (front desk, housekeeping, laundry, housekeeping) 19/02/2020 26/02/2020

  4. PREVENT: simple measures to help prevent spread of COVID-19 in your hotels Promote regular hand-washing Communicate this regularly to staff and guests Prominently display alcohol-based hand rub and refill it regularly Ensure both staff and guests have places to wash hands with soap and water Promote good respiratory hygiene Communicate this regularly to staff and guests Prominently paper tissues and have closed bins for disposing of used tissues Regular cleaning of rooms, public areas, elevators etc using disinfectant Ordinary household disinfectants seem to work against COVID-19 virus WHO has developed advice on COVID-19 infection control in healthcare facilities https://www.who.int/publications-detail/infection-prevention-and-control-during-health-care-when-novel-coronavirus-(ncov)-infection-is-suspected-20200125 European CDC has guidance on COVID-19 cleaning in non-healthcare settings https://www.ecdc.europa.eu/en/publications-data/interim-guidance-environmental-cleaning-non-healthcare-facilities-exposed-2019 19/02/2020 26/02/2020

  5. MANAGE: measures to reduce the impact of a COVID-19 outbreak Tell staff to stay at home even if they have just mild symptoms Communicate this regularly to staff Time off will be counted as sick leave WHY? helps stop further infection of staff and guests Keep local public health authority informed of staff and guests with COVID-19 and share contact data with them about other guests WHY? This will help the health authorities contain the COVID-19 outbreak. They can also help organize safe transfer to hospital when needed. Continue with PREVENT measures (hand washing, respiratory hygiene, regular cleaning of surfaces and objects) 19/02/2020 26/02/2020

  6. FOR DISCUSSION What further advice is needed by travel & tourism sector? What format should further advice / guidance come in Briefings / comments from other participants Network user survey Send comments, feedback, requests to: Epi-win@who.int 26/02/2020

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