Effective Incident Resolution and Spreadsheet Management Techniques

Explore incident identification, timeline verification, decision-making processes, and deepening strategies for successful resolution. Also, learn how to efficiently manage spreadsheets for data analysis and reporting. Enhance leadership skills for improved interpersonal communication and command.

• Incident resolution
• Spreadsheet management
• Leadership skills
• Decision-making
• Data analysis

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Uploaded on Sep 25, 2024 | 1 Views

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Presentation Transcript

1. Incident From which you build Sweep One: Incident identification and selection Timeline Sweep Two: Timeline verification (may be in days) 1:00 2:00 3:00 4:00 Decision 1 Decision 2 Decision 3 Decision point identification Sweep three: Progressive deepening Initial Goals Expectancies Look for Cues Cues Sweep Four: What if queries Expert-Novice differences Expert-Novice Contrast Hypothetical

2. Turn on computer and start spreadsheet application. Load projected sales report spreadsheet template (prosale.exl). Enter projected sales figures into designated spreadsheet cells. Run spreadsheet macros. Save file under new name -- pro***.exl, with *** being the next sequential number, for example pro135.exl. Note: Do NOT overwrite template. Forward to Planning Manager by email. Exit application.

3. Leadership Interpersonal Command Control Effectiveness Efficiency Conceptual Management

4. Leadership Interpersonal Command Control Effectiveness Efficiency Conceptual Management

5. Leadership Interpersonal Command Control Effectiveness Efficiency Conceptual Management

6. Leadership Interpersonal Command Control Effectiveness Efficiency Conceptual Management