Effective Listening Techniques for Better Communication
Develop your active listening skills through techniques like paraphrasing, summarizing, and observing body language. Explore the importance of open and closed questions in effective communication. Learn about the counseling process and how it enhances psychological well-being.
Download Presentation
Please find below an Image/Link to download the presentation.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.
You are allowed to download the files provided on this website for personal or commercial use, subject to the condition that they are used lawfully. All files are the property of their respective owners.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.
E N D
Presentation Transcript
Dr. Muhammad Ibrar 1 2/28/2025
The pattern rhythm with an introduction, information gathering, discussion and a conclusion. Active meaning". The listener says very little but conveys much interest. The listener only speaks to find out if a statement (or two or twenty) has been correctly heard and understood. pattern of of sessions sessions has a predictable Active listening listening happens when you "listen for 2 2/28/2025
Body expressions, angle of our body, closeness of ourselves to another, placement of arms and legs, and so much more. Notice how much can be expressed by raising and lowering your eyebrows! You need to monitor in the same way that you monitor your body language. Remember, the person may not remember what was said, but they will remember how you made them feel! Body language language takes into account our facial monitor the the tone tone of of your your voice voice - 3 2/28/2025
An open gathering lots of information you ask it with the intent of getting a long answer. A closed information - it can normally be answered with either a single word or a short phrase. Paraphrasing speaker said. Often different words are used and the listener may be using this to draw attention to a particular concern or aspect. Sometimes paraphrasing is used to clarify. open question question is one that is used in order to closed question question is one used to gather specific Paraphrasing is when you restate what the 4 2/28/2025
Summarizing of a presentation or conversation in order to highlight them. At the same time you are giving the gist (general idea), you are checking to see if you are accurate. Note pieces of information, often in an shorthand and messy (untidy) manner. The listener needs to be careful and not disturb the flow of thought, speech or body language of the speaker. Summarizing is focusing on the main points Note taking taking is the practice of writing down 5 2/28/2025
Counseling is a process that focuses on enhancing the psychological well-being of the client, such that the client is then able to reach their full potential. This is achieved by the counselor facilitating your personal growth, development, and self-understanding, which in turn empowers you to adopt more constructive life practices. 6 2/28/2025
Counseling some one with personal problems is very common. Although training and experience in counseling is beneficial, everyone has the potential of helping another by listening and talking through his/her difficulties. Counseling with a successful outcome can be done by a friend, relative and neighbor as well as by social workers, psychologists and guidance counselor. 7 2/28/2025
This is not to say that everyone will be successful at counseling. Professional people, because of their training and experience, have a higher probability of being successful. 8 2/28/2025
Counseling may be helpful in a number of ways. It can enable you to develop a clearer understanding of your concerns and help you acquire new skills to better manage personal and educational issues. The counselor can offer a different perspective and help you think of creative solutions to problems. Sharing your thoughts and feelings with someone not personally involved in your life can be most helpful. 9 2/28/2025
It is difficult to think of a single definition of counseling. This is because definitions of counseling depend on theoretical orientation. Counseling is a learning-oriented process, which occurs usually in an interactive relationship, with the aim of helping a person learn more about the self, and to use such understanding to enable the person to become an effective member of society. 10 2/28/2025
Counseling is a process that enables a person to sort out issues and reach decisions affecting their life. Often counseling is sought out at times of change or crisis, it need not be so, however, as counseling can also help us at any time of our life. The British Association for Counseling (BAC), now the BACP (British Psychotherapy professional association to adopt a definition of professional counseling. In 1986 it published the following definition: British Association may Association for have for Counseling been Counseling and the and first Psychotherapy), 11 2/28/2025
Counseling is the skilled and principled use of relationship to facilitate self- knowledge, emotional acceptance and growth and the optimal resources. The overall aim is to provide an opportunity to work towards living more enjoyably relationships will vary according to need but may be concerned with developmental issues, (best) development of personal and resourcefully. Counseling 12 2/28/2025
addressing and resolving specific problems, making developing personal insights and knowledge, working through feelings of inner conflict or improving relationships with others. The counselor's role is to facilitate the clients work in ways that respect the client s values, personal resources and capacity for self- determination. decisions, coping with crisis, 13 2/28/2025
Counseling involves talking with a person in a way that helps that person solve a problem or helps to create conditions that will cause the person to understand and/or improve his behavior, circumstances. character, values or life 14 2/28/2025
Counseling is often performed face-to-face in confidential sessions between the counselor and client(s). undertaken by telephone, in writing and, in these days conferencing. Counseling can and may take many different formats to bring a person to a better understanding of them self and others. It can therefore be seen that counseling can be of benefit to a person experiencing problems in finding, forming, and maintaining relationships. However, counseling can also be of the Internet, by email or video 15 2/28/2025
Relationship counseling is not about giving advice. It is about helping and supporting a person to find an understanding and answers that work for that person. Counseling is a friendly, supportive and positive approach to personal development. Many people seeking counseling, have problems or past experiences in their life, which they find difficult to overcome. These experiences and problems prevent the person moving forward in their life. Counseling helps the person face the effects of past experiences and seek ways to overcome them. 16 2/28/2025
Counseling may take time to work, depending upon the nature and number of problems being presented by the client. Sometimes, a single or a few sessions are all that is needed. At other times, longer periods, possibly months or up to a couple of years may be needed. The counselor is there throughout to assist the client in their development. 17 2/28/2025
So if you are facing a crisis in your life, or a period of change, then may be counseling could help you. If you feel things may be going wrong in your life and you want to understand why and do something about it, then may be counseling could help. 18 2/28/2025
Counseling indicate a professional relationship between a trained counselor and a client. This relationship although it may sometimes involve more than two people. It is designed to help clients to understand and clarify their views of their life pace, and to learn to reach their self- determined goals through meaningful, well- informed choices and through resolution of problems of an emotional or interpersonal nature. is usually person-to-person, 19 2/28/2025
The provision of advice or guidance in decision- making, significant situations. Counselors help their clients by counseling them. Counselors also help clients explore and understand their worlds and so discover better ways of thinking and living. dictionary describes counseling as in particularly in emotionally 20 2/28/2025
The counseling process will depend on the individual counselor, the individual client and the specific issue. However, there is a general counseling process that the counselors will follow: Background information collection Identification of core issues Case formulation Goal setting for the therapeutic process 21 2/28/2025
Implementation of intervention Evaluation of intervention Closure By the end of the initial interview you and your counselor may decide on one of the following options: no during the initial interview you have been able to clarify your concerns and plan an appropriate course of action. no further further counseling counseling is required at this time, if 22 2/28/2025
further appointments to explore the issues before reaching a decision. A second appointment will be made with you either by the counselor or by reception. alternative services counselor will assist you to identify specific resources to consider and pursue. further appointments are needed to continue alternative services are appropriate and the 23 2/28/2025
There are three main types of counseling or support. These are: Individual work one client, a couple or some members of a family. Group work facilitates the group. Self Members attend on an equal basis for mutual support. Individual work with one counselor and either Group work where a counselor leads or Self- -help groups help groups where there is no leader. 24 2/28/2025
