Effective Strategies for Communication and Decision Making in Office Settings
Learn about the two types of office environments – personal and committee offices, their differences, challenges, and key success factors. Explore essential tips for handling inquiries, giving bad news, and citing regulations effectively in the workplace.
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Presentation Transcript
Two Types of Letters Personal Office Committee Office
Personal Office Just trying to move the paper
Committee Office Could be looking for something. Could be just trying to understand
Three Keys to success Be Truthful Be Timely Be Responsive
Questions For the Record and Ask Backs When answering questions for the record stick to deadlines. Post hearing, talk with staff about importance of question. Some are more important than others and deserve additional resources to fully answer. Appropriations is a different Answer what they ask not what you think they need to know Use numbers and charts or text Timing is critical They are going to write the bill with or without your input
