Effective Strategies for Customer Relationship Management
Explore the innovative approaches and key components such as customer segments, value proposition, channels, revenue streams, key resources, activities, partners, and more in this comprehensive analysis. Learn how to enhance customer relationships and boost revenue for your business.
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Presentation Transcript
???? TEAM ORANGE
1. Customer Segments Dan Predictive Analytic Management P A M 6/17/2025 3
2. Value Proposition Intrinsic Personal Accomplishment Commitment to Profession Personal Satisfaction Extrinsic Relevance Career Gains Financial Gains 6/17/2025 4
3. Customer relationship Advisory Board Nat Sliver Associations (PMI + Prince2) Government (EU, UN, national) Industry (Oracle, IBM, CL) Universities (Stanford, Cambridge, etc.) Coursera and other MOOC Granting Authorities (RFP for Data Science) 6/17/2025 6
4. Channels Website (Google) Partner with training organization Packaged with PRINCE2 and PMI MOOCs 6/17/2025 7
5. Revenue Streams PRINCE2 5 000 per year PMI 65 000 per year MCIS 650 000 per year Projection Management Roles increase 15 million Sales from content Revenue through certification 1% = 14 400 x $599 = $ 8.6 mil 6/17/2025 8
6. Key Resources & Activities Resources Team Project Management Marketing Subject Matter Experts Content Website Platform Training Testing / Certification Activities Finanical Planning Source People Consultants SMEs Content Development Marketing (Linkedin) Delivery 6/17/2025 10
7. Key Partners Associations Project Management (PRINCE2 / PMI) AXELOS Institute of Directors Data Professional Open-source solutions (keeping cost down) Remote Proctoring Firm Blue Chips 6/17/2025 11
8. Wild Card 6/17/2025 13
