Effective Strategies to Recruit and Retain Members
Enhance your organization's recruitment and retention efforts with proven strategies detailed in these slides. Learn how to attract new members, conduct testing sessions, advertise effectively, manage prospects, select testing venues, and maintain member engagement.
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Presentation Transcript
R&R Recruit And Retain
R&R Strategy Help them join Market Mensa and testing sessions Market Prior Evidence as a 1st or 2nd option Testing process Help them want to stay in Welcome, welcome, welcome Just look at all this good stuff we got for you Here s something you can do to help
R&R Advertising A Test Session National Peak effort for October Testing Day Teasers in Bulletin, other Mensa media Local Your TC, Proctors and PR person must act Post on us.mensa.org/join/testing/testing-calendar Individual communications to prospectives What does your LG do?
R&R Loading the Prospects DB
R&R Toolkit Prospect Report Name and contact data Your choice: PDF, CSV, or labels Prospect Management Tool You can send prospects an email from a standard Mensa template You can annotate a prospect s record
R&R Testing venues Hospitals Schools Churches City buildings Community centers Office conference rooms What do your Proctors use? Private home Coffee shop Restaurant Street corner
R&R And then what happens? Completed test forms scored in Arlington Candidates should receive notification within a few weeks Qualified candidates show up in the Offers Pending report; otherwise their data remains in Prospect status Candidates who didn t qualify can submit Prior Evidence at no additional charge Qualified candidate who accept show up in the New Members report
R&R Holding onto new members Our highest drop-off rate: at the end of the 1st year National sends out a New Member kit and a series of emails about the online opportunities Local actions don t start until we find out LGs don t get notifications of acceptance Membership Ch: Check New Member report often Make those Welcome! contacts personal A regular Welcome! list (at least) in the newsletter Idea: assign a 2nd- or 3rd-year member as a Mentor Idea: We ve not seen you in a while notes What does your LG do?
R&R Sticky tape for all members Appoint volunteers for tasks they ll succeed at Most new members want to be involved Younger adults have an action orientation. They don t want to wait several months to get involved. People who are involved retain their membership Offer smaller, specific jobs first Attaboys are your most important product A variety of attractive events and options Designated greeters at each event What audiences do you target?
R&R For the introverts, maybe After you ve opted-in to Mensa Connect Two ways to get there connect.us.mensa.org us.mensa.org, then High traffic = active conversations Local SIGs Collaborative stories Contests Your ideas?
R&R What are they interested in? Ask them in personal conversations (always best) Exploit the PDQ Interest data 283 categories Members selected theirs Members can update their Interest profile You can generate a report like this from AML s online data and an Excel Pivot Table
R&R Event Types What has worked for your LG?
R&R Beyond events Newsletter Puzzles Guest columns What else? Online (See Exploiting the Internet) What else?
