Effective Waitlist Management Analysis and Recommendations
Discover the findings from a Summer 2023 and Fall 2023 waitlist analysis, highlighting areas of improvement in waitlist data utilization and student enrollment. Gain insights into student numbers, potential enrollment lost, and suggested solutions to enhance enrollment management strategies.
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Case for Waitlist Monitoring and Management, and addressing admin failures Andrew Park September 2023
Summer 2023 Waitlist Case Study Prompted by an English instructor who noticed their class was full and with a full waitlist, wondering what is being done by the administration to serve the needs of these students. We advocated for an additional section to be added (but didn't happen), and we started tracking the waitlist data for Summer and Fall 2023. Data paints a clear picture: information in waitlist is seldom used for more effective enrollment management.
Summer 2023 Waitlist Analysis Results 186 students found a new section 1007 students from waitlist enrolled 821 students enrolled in the same section waitlisted 2218 students on waitlist June 19, 2023 Potential enrollment of 1211 students from waitlist lost Detailed analysis in Excel file WAIT2ENRL_1233_2023-06-19_2023-07-26.xlsx
Summer 2023 Waitlist Analysis Results 186 students found a new section 1007 students from waitlist enrolled 821 students enrolled in the same section waitlisted 2218 students on waitlist June 19, 2023 Potential enrollment of 1211 students from waitlist lost Detailed analysis in Excel file WAIT2ENRL_1233_2023-06-19_2023-07-26.xlsx
Fall 2023 Waitlist Analysis Results (waitlist data pulled Aug. 20; enrollment data pulled Sept. 9) 429 students found a new section 2640 students from waitlist enrolled 2211 students enrolled in the same section waitlisted 4451 students on waitlist Aug. 20, 2023 Potential enrollment of 1811 students from waitlist lost Detailed analysis in Excel file WAIT2ENRL_1234_2023-08-20_2023-09-09.xlsx
Fall 2023 Waitlist Analysis Results (waitlist data pulled Aug. 20; enrollment data pulled Sept. 9) 429 students found a new section 2640 students from waitlist enrolled 2211 students enrolled in the same section waitlisted 4451 students on waitlist Aug. 20, 2023 Potential enrollment of 1811 students from waitlist lost Detailed analysis in Excel file WAIT2ENRL_1234_2023-08-20_2023-09-09.xlsx
Fall 2023: Failures in Enrollment Management Term Subject Catalog Descr Section ClassNbr Session RosterCount StartDate CancelDt WaitCount LostCount 1234PSYCH 1A INTRO TO GEN PSYCH L6XX 429411 38/21/2023 5/3/2023 96 44 1234ENGL 1A Composition and Reading BX91 4005314W 39/11/2023 8/9/2023 91 27 1234ENGL 1A Composition and Reading A10X 408791 28/21/2023 8/7/2023 91 27 1234ENGL 1A Composition and Reading A3X 4299714W 39/11/2023 7/25/2023 91 27 1234ENGL 1A Composition and Reading M6XX 42219DYN 99/5/2023 6/5/2023 91 27 1234ENGL 1A Composition and Reading M3XX 426821 28/21/2023 6/22/2023 91 27 1234BIOL 10 INTRO TO BIOLOGY L4XX 419261 38/21/2023 5/12/2023 68 20 1234BIOL 10 INTRO TO BIOLOGY L4XA 419271 28/21/2023 5/12/2023 68 20 1234BIOL 10 INTRO TO BIOLOGY L4XB 432641 18/21/2023 5/12/2023 68 20 1234BIOL 10 INTRO TO BIOLOGY M2XX 431231 48/21/2023 5/17/2023 68 20 1234BIOL 10 INTRO TO BIOLOGY M2AX 431241 28/21/2023 5/17/2023 68 20 1234BIOL 10 INTRO TO BIOLOGY M2BX 431251 28/21/2023 5/17/2023 68 20 1234CHEM 30A INTRO GENERAL CHEM L6XX 439881 68/21/2023 8/8/2023 65 15 1234CHEM 30A INTRO GENERAL CHEM L6LX 439891 68/21/2023 8/8/2023 65 15 1234ENGL 1AS Composition/ Reading w Support L5XX 418941 38/21/2023 7/24/2023 54 37 1234ENGL 1AS Composition/ Reading w Support L6XX 419221 348/21/2023 6/7/2023 54 37 1234ENGL 1AS Composition/ Reading w Support L7XX 421251 48/21/2023 5/10/2023 54 37 1234ENGL 1AS Composition/ Reading w Support M1XX 427181 78/21/2023 5/30/2023 54 37 1234CIS 6 INTRO COMPUTER PRGM L2XX 414761 178/21/2023 7/19/2023 50 11 1234CIS 6 INTRO COMPUTER PRGM L2LX 414771 178/21/2023 7/19/2023 50 11
Fall 2023: Failures Failures in Enrollment Management Term Subject Catalog Descr Section ClassNbr Session RosterCount StartDate CancelDt WaitCount LostCount 1234PSYCH 1A INTRO TO GEN PSYCH L6XX 429411 38/21/2023 5/3/2023 96 44 We have literally cancelled classes 1234ENGL 1A Composition and Reading BX91 4005314W 39/11/2023 8/9/2023 91 27 1234ENGL 1A Composition and Reading A10X 408791 28/21/2023 8/7/2023 91 27 1234ENGL 1A Composition and Reading A3X 4299714W 39/11/2023 7/25/2023 91 27 1234ENGL 1A Composition and Reading M6XX 42219DYN 99/5/2023 6/5/2023 91 27 1234ENGL 1A Composition and Reading M3XX 426821 28/21/2023 6/22/2023 91 27 1234BIOL 10 INTRO TO BIOLOGY L4XX 419261 38/21/2023 5/12/2023 68 20 1234BIOL 10 INTRO TO BIOLOGY L4XA 419271 28/21/2023 5/12/2023 68 20 1234BIOL 10 INTRO TO BIOLOGY L4XB 432641 18/21/2023 5/12/2023 68 20 1234BIOL 10 INTRO TO BIOLOGY M2XX 431231 48/21/2023 5/17/2023 68 20 1234BIOL 10 INTRO TO BIOLOGY M2AX 431241 28/21/2023 5/17/2023 68 20 1234BIOL 10 INTRO TO BIOLOGY M2BX 431251 28/21/2023 5/17/2023 68 20 1234CHEM 30A INTRO GENERAL CHEM L6XX 439881 68/21/2023 8/8/2023 65 15 1234CHEM 30A INTRO GENERAL CHEM L6LX 439891 68/21/2023 8/8/2023 65 15 1234ENGL 1AS Composition/ Reading w Support L5XX 418941 38/21/2023 7/24/2023 54 37 1234ENGL 1AS Composition/ Reading w Support L6XX 419221 348/21/2023 6/7/2023 54 37 1234ENGL 1AS Composition/ Reading w Support L7XX 421251 48/21/2023 5/10/2023 54 37 1234ENGL 1AS Composition/ Reading w Support M1XX 427181 78/21/2023 5/30/2023 54 37 1234CIS 6 INTRO COMPUTER PRGM L2XX 414761 178/21/2023 7/19/2023 50 11 1234CIS 6 INTRO COMPUTER PRGM L2LX 414771 178/21/2023 7/19/2023 50 11
Fall 2023: Failures Failures in Enrollment Management Term Subject Catalog Descr Section ClassNbr Session RosterCount StartDate CancelDt WaitCount LostCount 1234PSYCH 1A INTRO TO GEN PSYCH L6XX 429411 38/21/2023 5/3/2023 96 44 We have literally cancelled classes 1234ENGL 1A Composition and Reading BX91 4005314W 39/11/2023 8/9/2023 91 27 1234ENGL 1A Composition and Reading A10X 408791 28/21/2023 8/7/2023 91 27 1234ENGL 1A Composition and Reading A3X 4299714W 39/11/2023 7/25/2023 91 27 1234ENGL 1A Composition and Reading M6XX 42219DYN 99/5/2023 6/5/2023 91 27 1234ENGL 1A Composition and Reading M3XX 426821 28/21/2023 6/22/2023 91 27 1234BIOL 10 INTRO TO BIOLOGY L4XX 419261 38/21/2023 5/12/2023 68 20 1234BIOL 10 INTRO TO BIOLOGY L4XA 419271 28/21/2023 5/12/2023 68 20 1234BIOL 10 INTRO TO BIOLOGY L4XB 432641 18/21/2023 5/12/2023 68 20 1234BIOL 10 INTRO TO BIOLOGY M2XX 431231 48/21/2023 5/17/2023 68 20 1234BIOL 10 INTRO TO BIOLOGY M2AX 431241 28/21/2023 5/17/2023 68 20 1234BIOL 10 INTRO TO BIOLOGY M2BX 431251 28/21/2023 5/17/2023 68 20 for which 1234CHEM 30A INTRO GENERAL CHEM L6XX 439881 68/21/2023 there was demonstrable demand 8/8/2023 65 15 1234CHEM 30A INTRO GENERAL CHEM L6LX 439891 68/21/2023 8/8/2023 65 15 1234ENGL 1AS Composition/ Reading w Support L5XX 418941 38/21/2023 7/24/2023 54 37 1234ENGL 1AS Composition/ Reading w Support L6XX 419221 348/21/2023 6/7/2023 54 37 1234ENGL 1AS Composition/ Reading w Support L7XX 421251 48/21/2023 5/10/2023 54 37 1234ENGL 1AS Composition/ Reading w Support M1XX 427181 78/21/2023 5/30/2023 54 37 1234CIS 6 INTRO COMPUTER PRGM L2XX 414761 178/21/2023 7/19/2023 50 11 1234CIS 6 INTRO COMPUTER PRGM L2LX 414771 178/21/2023 7/19/2023 50 11
Fall 2023: Failures Failures in Enrollment Management Term Subject Catalog Descr Section ClassNbr Session RosterCount StartDate CancelDt WaitCount LostCount 1234PSYCH 1A INTRO TO GEN PSYCH L6XX 429411 38/21/2023 5/3/2023 96 44 We have literally cancelled classes 1234ENGL 1A Composition and Reading BX91 4005314W 39/11/2023 8/9/2023 91 27 1234ENGL 1A Composition and Reading A10X 408791 28/21/2023 8/7/2023 91 27 1234ENGL 1A Composition and Reading A3X 4299714W 39/11/2023 7/25/2023 91 27 1234ENGL 1A Composition and Reading M6XX 42219DYN 99/5/2023 6/5/2023 91 27 1234ENGL 1A Composition and Reading M3XX 426821 28/21/2023 6/22/2023 91 27 1234BIOL 10 INTRO TO BIOLOGY L4XX 419261 38/21/2023 5/12/2023 68 20 1234BIOL 10 INTRO TO BIOLOGY L4XA 419271 28/21/2023 5/12/2023 68 20 1234BIOL 10 INTRO TO BIOLOGY L4XB 432641 18/21/2023 5/12/2023 68 20 1234BIOL 10 INTRO TO BIOLOGY M2XX 431231 48/21/2023 5/17/2023 68 20 and have 1234BIOL 10 INTRO TO BIOLOGY M2AX 431241 28/21/2023 5/17/2023 68 20 1234BIOL 10 INTRO TO BIOLOGY M2BX 431251 28/21/2023 5/17/2023 literally 68 20 1234CHEM 30A INTRO GENERAL CHEM L6XX 439881 68/21/2023 8/8/2023 65 15 1234CHEM 30A INTRO GENERAL CHEM L6LX 439891 68/21/2023 turned away students. 8/8/2023 65 15 1234ENGL 1AS Composition/ Reading w Support L5XX 418941 38/21/2023 7/24/2023 54 37 1234ENGL 1AS Composition/ Reading w Support L6XX 419221 348/21/2023 6/7/2023 54 37 1234ENGL 1AS Composition/ Reading w Support L7XX 421251 48/21/2023 5/10/2023 54 37 1234ENGL 1AS Composition/ Reading w Support M1XX 427181 78/21/2023 5/30/2023 54 37 1234CIS 6 INTRO COMPUTER PRGM L2XX 414761 178/21/2023 7/19/2023 50 11 1234CIS 6 INTRO COMPUTER PRGM L2LX 414771 178/21/2023 7/19/2023 50 11
Fall 2023: Failures Full list available in LOSTENRL_1234_2023-08-20_2023-09-09.xlsx Failures in Enrollment Management Term Subject Catalog Descr Section ClassNbr Session RosterCount StartDate CancelDt WaitCount LostCount 1234PSYCH 1A INTRO TO GEN PSYCH L6XX 429411 38/21/2023 5/3/2023 96 44 We have literally cancelled classes 1234ENGL 1A Composition and Reading BX91 4005314W 39/11/2023 8/9/2023 91 27 1234ENGL 1A Composition and Reading A10X 408791 28/21/2023 8/7/2023 91 27 1234ENGL 1A Composition and Reading A3X 4299714W 39/11/2023 7/25/2023 91 27 1234ENGL 1A Composition and Reading M6XX 42219DYN 99/5/2023 6/5/2023 91 27 1234ENGL 1A Composition and Reading M3XX 426821 28/21/2023 6/22/2023 91 27 1234BIOL 10 INTRO TO BIOLOGY L4XX 419261 38/21/2023 5/12/2023 68 20 1234BIOL 10 INTRO TO BIOLOGY L4XA 419271 28/21/2023 5/12/2023 68 20 1234BIOL 10 INTRO TO BIOLOGY L4XB 432641 18/21/2023 5/12/2023 68 20 1234BIOL 10 INTRO TO BIOLOGY M2XX 431231 48/21/2023 5/17/2023 68 20 and have 1234BIOL 10 INTRO TO BIOLOGY M2AX 431241 28/21/2023 5/17/2023 68 20 1234BIOL 10 INTRO TO BIOLOGY M2BX 431251 28/21/2023 5/17/2023 literally 68 20 1234CHEM 30A INTRO GENERAL CHEM L6XX 439881 68/21/2023 8/8/2023 65 15 1234CHEM 30A INTRO GENERAL CHEM L6LX 439891 68/21/2023 turned away students. 8/8/2023 65 15 1234ENGL 1AS Composition/ Reading w Support L5XX 418941 38/21/2023 7/24/2023 54 37 1234ENGL 1AS Composition/ Reading w Support L6XX 419221 348/21/2023 6/7/2023 54 37 1234ENGL 1AS Composition/ Reading w Support L7XX 421251 48/21/2023 5/10/2023 54 37 1234ENGL 1AS Composition/ Reading w Support M1XX 427181 78/21/2023 5/30/2023 54 37 1234CIS 6 INTRO COMPUTER PRGM L2XX 414761 178/21/2023 7/19/2023 50 11 1234CIS 6 INTRO COMPUTER PRGM L2LX 414771 178/21/2023 7/19/2023 50 11
Fall 2023: Addressing the Failure We are not asking the administrators to perform miracles.
Fall 2023: Addressing the Failure We are not asking the administrators to perform miracles.
Fall 2023: Addressing the Failure We are simply asking administrators to [REDACTED], if that same decision had been made [REDACTED].
Fall 2023: Addressing the Failure We are simply asking [REDACTED], if that same decision had been made [REDACTED].
Fall 2023: Addressing the Failure We are simply asking [REDACTED], if that same decision had been made [REDACTED]. STOP CANCELLING CLASSES in a way that hurts students.
Considerations for Effective Enrollment Management We shouldn't be turning away students who want to take classes at Peralta colleges. We shouldn't be cancelling classes while available data shows we have students in the district who want to take that class. We should be monitoring waitlists and adding additional sections when district-wide count of waitlists show that there are enough students for one or more full sections.
