EHV Public Feedback Session
This resource provides guidance for participants of a feedback session on the Emergency Housing Voucher (EHV) program. The session aims to gather insights to enhance the program and ensure participant confidentiality and voluntary participation.
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Presentation Transcript
EHV Public Feedback Session This resource is prepared by technical assistance providers and intended only to provide guidance. The contents of this presentation, except when based on statutory or regulatory authority or law, do not have the force and effect of law and are not meant to bind the public in any way. This presentation is intended only to provide clarity to the public regarding existing requirementsunder the law or agency policies.
Welcome! 2
Zoom Instructions We are using Zoom but not everyone has access to video. Be mindful of all participants, even if we cannot all see each other. If possible, please mute yourself or be quiet when not talking. You can use the chat box, but it isn t necessary. If you are having any problems with the call, let us know or send a message to [insert contact]. 3
Agenda 1. Purpose, group agreements, and expectations 2. Introductions 3. Open Discussion 4. Closing 5. Explanation of payment 4
Purpose [The entity hosting the feedback session] would like to learn more about your experience with the Emergency Housing Voucher (EHV) program. The key themes and messages from you and other participants will be combined and shared with the public to better understand people s experiences and share ideas for improving the EHV program. 5
About Your Participation You have rights as a participant in this feedback session. You do not have to participate. This is voluntary and your decision to participate will not impact your eligibility or standing with the EHV program. You have the right to decide how much you want to share in the session. The session will not be recorded and we will not share your name or personal information with anyone outside of the entities and the staff involved in processing your payment. We will take notes but they will not include your name or personal information. Notes will only be shared with [the entity hosting the feedback session] staff working on the EHV program. 6
Group Agreements Protect each other s confidentiality do not share information about other participants. Speak from the I about your own experience One mic: Allow one person to speak at a time and make space for everyone to share. We recognize that there may be aspects of each participant s race, gender, familial status, physical abilities, age, and other factors that have an impact on your experiences and we welcome and honor the inclusion of those dimensions in your responses. We all come from different backgrounds so please do not judge others experiences Any others? 7
Intros Name (optional) Pronouns (optional) Any identities that you d like to claim for this space (such as race, indigenous heritage, gender, sexual orientation, age, etc) Anything you want to share about your background and experiences with homelessness or housing instability before you received a housing voucher. 8
Context on EHV Program Housing Search Assistance Voucher Issuance Lease-up and Move-in About the EHV Program Application The identities we hold (racial or ethnic, sexual orientation or gender identity, etc.) may impact any aspect of experiences with homelessness, housing instability, and finding housing. 9
Step 1: Finding out about the EHV Program About the EHV Program The Emergency Housing Voucher (EHV) program is a program that provides participants with permanent housing assistance. The EHV program is administered by Public Housing Authorities (PHAs). The number of vouchers is different for each PHA, but the eligibility criteria is the same in every community. An applicant must meet one of four criteria: experiencing homelessness; at risk of homelessness; fleeing, or attempting to flee, domestic violence, dating violence, sexual assault, stalking, or human trafficking; recently homeless or have a high risk of housing instability Additional eligibility criteria applies (i.e. income limits, certain criminal backgrounds) 10
Step 2: Applying to the Program Application Application processes differ across communities. Some communities require household be screened by a homeless service provider or other community-based organization, while in others, households may apply directly through the local PHA. The household will be required to complete an application process, which usually includes filling out paperwork, signing forms, and providing certain documents. 11
Step 3: Getting a Voucher Voucher Issuance Complete applications are verified for eligibility by the PHA, and any additional information or documents might be requested (such as proof of citizenship, immigration status, or proof of income). Upon approval, the PHA notifies the household, schedules a meeting, or briefing . During this meeting, the PHA should explain all of the program requirements, the steps in the process, and issues the voucher. The PHA should also explain the process to move outside of the local area. 12
Step 4: Finding Housing Housing Search Assistance EHV participants have at least 120 days to find a unit and sign a lease, with extensions issued on a case-by-case basis. The unit must meet be within certain cost limits. The PHA is required to make support available to participants to help them find housing. We call this housing search assistance . It may be provided by a case manager at the PHA or at another community-based organization. Housing search assistance may include: Sharing lists and helping to locate and apply to affordable units Directions, transportation and support to visit potential units Talking with landlords to explain the program 13
Step 5: Signing a Lease and Moving In Lease-up and Move-in Once a suitable unit is found, it is inspected to ensure it meets the required housing quality health and safety standards. After the unit passes the inspection, the PHA works with the landlord to complete required paperwork and provide information on how the landlord will receive rental payments. The applicant will then sign a lease with the landlord and can move into the unit. In some cases, applicants with a certain income level may be required to pay a portion of the rent. The PHA may provide support for some move-in costs. 14
Context on EHV Program Housing Search Assistance About the EHV Program Voucher Issuance Lease-up and Move-in Application The identities we hold (racial or ethnic, sexual orientation or gender identity, etc.) may impact any aspect of experiences with homelessness, housing instability, and finding housing. 15
Feedback and Advocacy Engaging program participants in feedback is crucial in creating programs that WORK! There are different ways to get feedback from participants, such as: Listening sessions (like this!) Focus groups Data collection at entry and exit Written surveys Individual interviews Direct participation in the work 16
Feedback and Advocacy: Areas of Interest The way that feedback is collected is important. We d like to know what forms of providing feedback work best for you. Different ways you have had the opportunity to provide feedback about the EHV program Opportunities you d like to see in your community to give feedback Barriers that prevent participants from being able to provide feedback Ways that the community could make it easier for participants to provide feedback Magic Wand: Ideas that would make a big difference for participants in EHV programs 17
Final Comments and Closing Is there anything else that we didn t ask you about today but that you feel is important to share to understand you and your experience? Thank you! 18
Payment You will be paid [amount]. We expect that it will take [approximate number of days] to issue payment. What do we need from you? 1. REQUIRED: Basic Information: Name and a trusted mailing address, and payment preference (check, gift card, direct deposit) 2. REQUIRED: W-9 Form 3. (Direct Deposit Only) Bank information and authorization Support will be available to complete forms. You can contact [insert contact]. 19
