Emergency Information and Safety Tips for Shattuck House Residents

EMERGENCY INFO STAFF INFO HUPD EHS / FIRE SAFETY ONSITE SECURITY SHATTUCK SHATTUCK SAFETY TIPS SERVICE REQUEST INTERNATIONAL HOUSE INTERNATIONAL HOUSE ALL HOUSE MEETING 2013 - 2014 IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

EMERGENCY INFORMATION EMERGENCY INFO STAFF INFO HUPD Emergency Telephone Numbers: EHS / FIRE SAFETY Boston Police Medical Emergency Harvard University Police Poison Information Suicide Prevention Center 911 911 617 432 1212 617 432 2120 617 247 0220 ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION HSPH Operations Office HU Control Center, Cambridge 617 432 1152 617 495 5560 TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE These numbers are in your Shattuck House Guide. If you did not receive a Shattuck House Guide, please pick one up at the sign-in table. We are also requesting the Emergency Contact Form to be filled out at this time. MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

STAFF INFORMATION EMERGENCY INFO STAFF INFO HUPD HSPH Operations HSPH Operations EHS / FIRE SAFETY Campus Services (FMO) Alex J. Machaiek Custodial (FMO) Raul Andino On-site Maintenance Technician Mickey Banks ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION Shattuck House Security Shattuck House Security Security Supervisor Craig Holzendorf TRASH POLICY RECYCLING POLICY cholzend@hsph.harvard.edu PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

UNIVERSITY POLICE (HUPD) EMERGENCY INFO STAFF INFO HUPD The mission of the Harvard University Police Department is to maintain a safe and secure campus by providing quality policing in partnership with the community. EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS The HUPD wants to remind students, faculty, and staff that safety and security is a shared responsibility. SERVICE REQUEST IT INFORMATION Life Safety Emergencies: Urgent Cambridge: Urgent Longwood: Business: 911 617 495 1212 617 432 1212 617 495 1215 CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE Harvard University Police Department 1033 Massachusetts Avenue 6th Floor Cambridge, MA 02138 MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

EHS / FIRE SAFETY EMERGENCY INFO STAFF INFO HUPD Pre-Emergency Planning EHS / FIRE SAFETY Review Building Evacuation Maps Every unit has a map on the back of the main door Every floor has a map by in the common corridors Do not use elevators for evacuation ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION Know Your Meeting Sites 189 Park Drive, in front of the Playground on Park Drive CONSERVATION TRASH POLICY RECYCLING POLICY Know What To Do In The Event Of An Emergency Evacuation R.A.C.E. - Relocate, Activate, Contain, and Exvacuate PEST CONTROL COMMON STORAGE Escape Tips During An Evacuation MAIL / PACKAGES GUEST POLICY On Going Community Responsibilities OSA / UHS / RCA Q / A SESSION A Quick Note On Gas Stoves

ONSITE SECURITY EMERGENCY INFO STAFF INFO HUPD Shattuck House Security Shattuck House Security Security Supervisor Craig Holzendorf EHS / FIRE SAFETY cholzend@hsph.harvard.edu ONSITE SECURITY SAFETY TIPS Security is provided on site, 24 / 7. Rounds are done to ensure a safe environment. Please follow all instructions given to you by security. SERVICE REQUEST IT INFORMATION CONSERVATION If your ID is not working properly, security can, once verified, phone in your ID to LMA to be activated for Shattuck House. Alternatively, this can also be done at the ID Office in Kresge. TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE If you have a large parcel, you may ask security to open the security office up for you, to allow you to retrieve your package. MAIL / PACKAGES GUEST POLICY There is a $50 fee for new keys. You are allowed one key for yourself, and another for your spouse / partner / significant other. (One bedrooms only) OSA / UHS / RCA Q / A SESSION In the event of a lockout, please visit security.

SAFETY TIPS EMERGENCY INFO STAFF INFO HUPD Some general tips for safety concerns within the building: EHS / FIRE SAFETY Please do not leave your apartment unlocked Use the deadbolt for added protection Do not lend your keys and/or HUID out to others Please keep your keys and HUID on you at all times Do not prop open doors Do not leave personal items in corridors A Spyglass is provided in the door of every unit Do not let strangers into the building Familiarize yourself will the location of all alarms ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE Please report any safety concerns to Shattuck security MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

SERVICE REQUEST EMERGENCY INFO STAFF INFO HUPD For all urgent work requests (water leaks, gas leaks, etc ), call Operations: 617 432 1152 EHS / FIRE SAFETY ONSITE SECURITY For all building operations requests, such as plumbing, appliances, and physical building concerns, please submit an online work order: SAFETY TIPS SERVICE REQUEST IT INFORMATION Shattuck House Work Order (Monday Friday) CONSERVATION TRASH POLICY A link to the form can be found on the Shattuck Website: http://www.hsph.harvard.edu/housing/shattuck-house/ RECYCLING POLICY PEST CONTROL COMMON STORAGE Be sure to indicate Shattuck House and the apt. number on the form. Your request will be addressed based on current priorities. MAIL / PACKAGES GUEST POLICY Green tags will be left on the door after every visit. OSA / UHS / RCA Q / A SESSION

IT INFORMATION (HSPH IT) EMERGENCY INFO STAFF INFO HUPD For all computer related requests, such as printer, computer, and wireless services, please contact HSPH IT Helpdesk. helpdesk@hsph.harvard.edu 617 432 HELP (4357) EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION Residential unit IT: CONSERVATION TRASH POLICY Please stop by the HSPH IT HelpDesk (located in Kresge, LL-16) to pick up a free network cable to connect your PC to the jack. HSPH IT currently has five foot cables. RECYCLING POLICY PEST CONTROL COMMON STORAGE All connections in residential units are wired only. Any unauthorized wireless network will be remotely disconnected by HUIT / HSPH IT. Wireless Internet is provided to all residents in common ground floor areas. MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

IT INFORMATION (HSPH IT) EMERGENCY INFO STAFF INFO HUPD Shattuck Computer Lab: EHS / FIRE SAFETY The Computer Room is open 24 hours/day. If the door is shut and locked, your apartment key will unlock the door. ONSITE SECURITY SAFETY TIPS SERVICE REQUEST As a courtesy to fellow residents, please limit your computer lab usage to two hours during busy times. If no one is waiting to use the computer, you may stay on as long as you need to. IT INFORMATION CONSERVATION TRASH POLICY Shattuck computers are for the use of Shattuck International House student residents. Spouses and children are not permitted to use the Computer Room. Non-residents are not allowed use Shattuck computers. RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES No food is allowed in the Shattuck Computer Room. GUEST POLICY OSA / UHS / RCA Q / A SESSION

IT INFORMATION (HSPH IT) EMERGENCY INFO STAFF INFO HUPD Shattuck Computer Lab Printing: EHS / FIRE SAFETY The printer is currently connected to the university-wide Pharos network. Using your Harvard ID card Crimson Cash (the thin strip on your card) for printing so you will never run out of printing credits, even after hours or on weekends. ONSITE SECURITY SAFETY TIPS SERVICE REQUEST IT INFORMATION Funds can be added to your crimson cash account by visiting http://cash.harvard.edu/ or by using the Crimson Cash station located by the vending machines next to the cafeteria. CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL Please send all questions regarding printing to icf@hsph.harvard.edu. COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

CONSERVATION EFFORTS EMERGENCY INFO STAFF INFO HUPD Shattuck House is a 2013 Energy Star Rated Facility EHS / FIRE SAFETY To be certified as ENERGY STAR, a building must meet strict energy performance standards set by EPA. ONSITE SECURITY SAFETY TIPS SERVICE REQUEST To be eligible for ENERGY STAR certification, a building must earn an ENERGY STAR score of 75 or higher, indicating that it performs better than at least 75 percent of similar buildings nationwide. IT INFORMATION CONSERVATION TRASH POLICY Harvard s Office for Sustainability: www.green.harvard.edu RECYCLING POLICY PEST CONTROL General Tips: COMMON STORAGE Please use CFL or LED light bulbs only. Turn off lights when not in use, or out of the room Keep temperatures at a reasonable level Enable power management on computer Wash clothes in cold water Recycling bins are located in the exercise room, Ground Floor, 207 MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

TRASH POLICY EMERGENCY INFO STAFF INFO HUPD Trash must be disposed in the dumpster located behind the building. Disposal is strictly enforced by the City of Boston. EHS / FIRE SAFETY ONSITE SECURITY Please keep the dumpsters locked. SAFETY TIPS SERVICE REQUEST Trash cannot be left outside of the dumpsters. IT INFORMATION If both dumpsters are full, please let Operations know ASAP at: operations@hsph.harvard.edu 617 432 1152 CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL Dumpsters are scheduled to be emptied on Mondays and Fridays. COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

RECYCLING POLICY EMERGENCY INFO STAFF INFO HUPD Recycling bins are located in the exercise room, Ground Floor, 207. There are also small bins located by the security desk. EHS / FIRE SAFETY ONSITE SECURITY We recycle paper, cardboard, bottles, cans, some plastic containers (e.g. milk jugs), and batteries. SAFETY TIPS SERVICE REQUEST IT INFORMATION Please check the examples posted near the recycling bins for more information on what can and cannot be recycled. CONSERVATION TRASH POLICY Make sure all food containers are thoroughly cleaned before recycling. RECYCLING POLICY PEST CONTROL COMMON STORAGE Though we are not able to recycle plastic bags, the Shaw s on the corner of Boylston Street and Park Drive does. You can take the bags there, and drop them in the bin located at the front of the store, near the cashiers. MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION Bottles can also be recycled at Shaw s for the indicated refund.

PEST CONTROL EMERGENCY INFO STAFF INFO HUPD Please report all pest sightings to Operations via the Shattuck Work Order Form. A link to the form can be found on the Shattuck Website: http://www.hsph.harvard.edu/housing/shattuck-house/ EHS / FIRE SAFETY ONSITE SECURITY SAFETY TIPS SERVICE REQUEST As you set up your apartment, we strongly recommend that you do not purchase a used mattress, sleeping futon or sofa (including sleeping sofas). These items are some of the most common ways that bedbugs are dispersed. Please allow pest control to take care of all pest issues. No unauthorized personal use of pesticides is allowed (e.g. Raid) IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

COMMON STORAGE EMERGENCY INFO STAFF INFO HUPD Our storage room is located in the basement of building 2, across from the Men s Restroom. EHS / FIRE SAFETY ONSITE SECURITY Your room key will open the door. All units are assigned a bin. For shared units, there is alternating A and B bins. SAFETY TIPS SERVICE REQUEST IT INFORMATION Storage is only available for the duration of your lease. All items are stored at owner s risk. CONSERVATION TRASH POLICY Items left in storage after termination of your lease will be donated to charity or disposed of. RECYCLING POLICY PEST CONTROL COMMON STORAGE Please note, items cannot be left outside of the storage unit. To avoid confusion, please label all items in the storage box. MAIL / PACKAGES GUEST POLICY Other resources for storage can be found in the Shattuck House Guide. OSA / UHS / RCA Q / A SESSION

MAIL / PACKAGES EMERGENCY INFO STAFF INFO HUPD Please make sure to update your mailbox tag with your name, on both the front and back sides of the mailbox tag. EHS / FIRE SAFETY ONSITE SECURITY Labeling on the backside of the tag will enable postal workers to quickly identify your unit when the mailbox is opened. SAFETY TIPS SERVICE REQUEST IT INFORMATION Packages addressed to 199, 203, and 207 Park Drive will arrive at the Shattuck mailroom. CONSERVATION TRASH POLICY Large packages are signed for by security when possible and stored in the security office. RECYCLING POLICY PEST CONTROL COMMON STORAGE Please check for and retrieve your package promptly. MAIL / PACKAGES The nearest full service post office is located at: GUEST POLICY OSA / UHS / RCA 11 Deerfield Street Boston, MA 02215 (617) 437-1113 Q / A SESSION

GUEST POLICY EMERGENCY INFO STAFF INFO HUPD For guests in single units, please contact Operations at: operations@hsph.harvard.edu EHS / FIRE SAFETY ONSITE SECURITY For guests in shared units, please contact OSA at: STUDENTAFFAIRS@hsph.harvard.edu SAFETY TIPS SERVICE REQUEST IT INFORMATION To maintain security protocol, all guests must have a temporary ID. All guest visits must be arranged at least a week in advance. CONSERVATION TRASH POLICY Guests must turn in the temporary ID and loaner key at departure. Single units are allowed a guest for two weeks max. Shared units are allowed a guest for one week max. (with OSA approval) RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

STUDENT AFFAIRS (OSA) EMERGENCY INFO STAFF INFO HUPD Office of Student Affairs Office of Student Affairs Director Assistant Director Leah Kane Program Assistant Meghan Gerrity EHS / FIRE SAFETY Andy Eisenmann aeisenma@hsph.harvard.edu ONSITE SECURITY SAFETY TIPS leah_kane@harvard.edu SERVICE REQUEST IT INFORMATION mgerrity@hsph.harvard.edu CONSERVATION TRASH POLICY The Office of Student Affairs handles student issues. If you have a student issue, and it cannot be resolved via RCA intervention, the issue will be forwarded over to the Office of Student Affairs. RECYCLING POLICY PEST CONTROL COMMON STORAGE The OSA assists students with disabilities, works closely with officers of the student government, administers the MBTA discount pass program, assigns lockers and serves as an information source for students. MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION

HEALTH SERVICES (UHS) EMERGENCY INFO STAFF INFO HUPD University Health Services is provided for all Harvard Students For all ambulatory care, please call 911 EHS / FIRE SAFETY ONSITE SECURITY For office hours care, please visit: Longwood Campus, Vanderbilt Hall 275 Longwood Ave, Boston, 617-432-1370 SAFETY TIPS SERVICE REQUEST IT INFORMATION For after-hours urgent care: Holyoke Center, Harvard Square 75 Mt. Auburn Street, Cambridge, 617-495-5711 Harvard University Health Services (HUHS) is a multi-specialty medical practice. Services include adult and pediatric primary care; medical and surgical sub-specialties; urgent care 24-hours a day/365 days a year; an on-site Quest Laboratory; state-of-the-art digital mammography and radiology services; a physical therapy center; pharmacy, vision, and dental care clinics; and the Center for Wellness. CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION Information Desk: 617-495-5711

RESIDENT ADVISORS (RCA) EMERGENCY INFO STAFF INFO HUPD Residential Community Advisors Residential Community Advisors Room 112 Wen Xie EHS / FIRE SAFETY xiew06@gmail.com ONSITE SECURITY SAFETY TIPS SERVICE REQUEST Room 244 Kafui keg567@mail.harvard.edu IT INFORMATION Adjaye-Gbewonyo CONSERVATION Room 326 Allyson amorton@fas.harvard.edu TRASH POLICY Morton RECYCLING POLICY PEST CONTROL Room 341 Raphael Edem Arku rka281@mail.harvard.edu COMMON STORAGE MAIL / PACKAGES Resident Community Advisors (RCA) are available between 3pm and 7am. They can be contacted at: 617 283 4319 GUEST POLICY OSA / UHS / RCA Q / A SESSION

Q / A SESSION EMERGENCY INFO STAFF INFO HUPD Any Questions? Feel free to ask. EHS / FIRE SAFETY If you think of any general questions not addressed during the Q / A, please send an email to Operations@hsph.harvard.edu ONSITE SECURITY SAFETY TIPS SERVICE REQUEST Thanks Everyone. IT INFORMATION CONSERVATION TRASH POLICY RECYCLING POLICY PEST CONTROL COMMON STORAGE MAIL / PACKAGES GUEST POLICY OSA / UHS / RCA Q / A SESSION