Emergency Management Collaboration with WebEOC at 2025 Juvare Users Conference
Explore the collaboration between emergency management and military agencies with WebEOC at the 2025 Juvare Users Conference. Learn about GOHSEP's use of WebEOC for incident management, Louisiana's emergency response structure, and the role of ESF-16 in military support.
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Presentation Transcript
Emergency Management & Military Collaboration With WebEOC Orchestrate: 2025 Juvare Users Conference Wednesday, January 15
Overview Intro GOHSEP Agency Info State EOC Workflow LA PRIER Project ESF-16 Subtasking Mapping Tasks ESF-16 Task Metrics Demo Moving Forward
GOHSEP Agency Info GOHSEP has used WebEOC for incident management since late 2000s. Approximately 2,100 users from 64 parishes, 30+ state agencies, federal agencies, and other partners. On average, the State EOC or Crisis Action Team activated for a little over 60 days and 35 WebEOC incidents each year. Recently migrated our self-hosted system to the cloud; now managed by Juvare. NP site is on 10.7 (Nexus); production update will follow Super Bowl LIX.
GOHSEP Agency Info Louisiana Governor s Office of Homeland Security & Emergency Preparedness (GOHSEP) The mission of GOSHEP is to save lives, protect property, and maintain infrastructure. Vision: To serve as an extension of the Office of the Governor and provide sound leadership during crisis events while also enhancing the day-to-day state agency programs servicing Louisiana residents, businesses, and organizations.
GOHSEP Agency Info GOHSEP is the coordinating agency for the state. During an emergency, GOHSEP activates the Crisis Action Team or State Emergency Operations Center. Louisiana has the standard ESFs 1-15, similar to the federal level. One exception is ESF-16 for military support, which is the Louisiana National Guard (LANG).
ESF 1 Transportation DOTD ESF 2 Communications & Cyber GOHSEP / LSP / LANG ESF 3 Public Works & Engineering DOTD / CPRA ESF 4 Firefighting LSFM / LDAF ESF 5 Emergency Management GOHSEP ESF 6 Mass Care, Housing, & Human Services DCFS / LWC ESF 7 Resource Support GOHSEP / LANG ESF 8 Public Health & Medical LDH ESF 9 Search & Rescue WLF / SFM ESF 10 Oil Spill, Hazardous Materials, & Radiological LDEQ / LSP / LOSCO ESF 11 Agriculture LDAF ESF 12 Energy & Utilities DNR / PSC / LDH ESF 13 Public Safety & Security LSP / DOJ ESF 14 Community Recovery, Mitigation, & Economic Stabilization RSF Support Agencies ESF 15 Emergency Public Information GOHSEP ESF 16 Military Support To Civil Authorities LANG
State EOC Workflow EOC Floor Branches Infrastructure Emergency Support Human Services Military Support Other Major Branches Unified Logistics Element Air Branch Generator Branch INFRASTRUCTURE BRANCH HUMAN SERVICES BRANCH EMERGENCY SERV. BRANCH MILITARY SUPPORT BRANCH UNIFIED LOGISTICS ELEMENT AIR COORDINATION BRANCH GENERATOR BRANCH
State EOC Workflow Parish 2. Local resources unavailable 3. Enters Resource Request in WebEOC PARISH EOC 1. A need/gap is identified GOHSEP LOGGER (SEOC) Audits parish request If complete, forward to Tasker If more info needed, contact parish GOHSEP TASKER (SEOC) 1. Reviews resource requests 2. Assigns to appropriate branch BRANCH MANAGER (SEOC) 1. Ensure mission/tasks are updated 2. Close Mission when task(s) complete ESF LEAD (SEOC) 1. Identify best way to complete task 2. Complete task in WebEOC 3. Update comments in WebEOC BRANCH MANAGER (SEOC) 1. Identify appropriate support agency 2. Task appropriate ESF Lead(s) 3. Send to Ops if ESFs can t support PARISH EOC Resource gap has been filled/need has been met, and everyone is happy. EMAC SPC. OR FEMA IMAT 1. Works to address resource gap 2. Fulfills request in WebEOC 3. Updates notes in WebEOC OPERATIONS (SEOC) Identify best way to fulfill request Initiate RRF with FEMA Issue EMAC request
LA PRIER LA PRIER Portal for Resource requests IMAC EMAC and RRFs Prier is French for request, call upon, pray Built from Juvare s RID board with Professional Services; further customized in-house.
LA PRIER Improved data record management (comments/history) Save as draft feature for new requests Notifications for ESF task assignments as well as contracted vendors Finance team has dedicated sections at the task level FOR purchasing and delivery tracking. Vendor delivery tracking, including proof-of-delivery photo and signature (think Amazon, UPS, FedEX, etc.)
ESF-16 Subtasking LA PRIER was used live for the first time during the 2024 statewide exercise. Spoke with Military Support Branch (MSB) personnel afterward about creating a subtasking process in WebEOC. MSB missions were all tasked out to one position, the Joint Operations Center (JOC) role. Personnel at the JOC would enter the task data into another system called COMPASS. Updates would then be re-entered into WebEOC before closing out that task.
ESF-16 Subtasking Set up nine Direct Reporting Unit (DRU) positions that the JOC can now task down to. Added an additional 15 battalion positions that those DRUs can further task down to. Process permissions were configured for this new workflow in LA PRIER.
ESF-16 Subtasking Old Process New Process MILITARY SUPPORT BRANCH MILITARY SUPPORT BRANCH DIRECT REPORTING UNIT (DRU) JOC JOC BATTALION COMPASS
Mapping Tasks With the success of the new positions and subtasking process, I was asked it it was possible to map those tasks with military symbology. Only the parent (mission) table s data included a location field. To be able to map the child (task) table s data, code was added to the task input view that copied the location data into the task. The ArcGIS Extension was then used to pass that data into a web map in ArcGIS Online.
Mapping Tasks Finally, Adobe Illustrator was used to create vector- based map icons that matched the standard military symbology. Settings in the ArcGIS Extension will allow all newly- created incidents to publish to the same feature service. We can then bring the web map into a dashboard with incident dropdowns to filter the data by incident.
ESF-16 Task Metrics A final project request came in the form of duplicating the data-capturing that was being done in COMPASS. If we could replicate this in WebEOC, there would no longer be a need to use both systems. Task category, ESF type, metric, unit of measurement, and quantity were some of the general fields used to collect data.
ESF-16 Task Metrics A third-level child table was created for these metrics, along with an input, details, and list view. These metrics can be fully collected in WebEOC, and the data can also be passed into ArcGIS to populate dashboard indicators, graphs, or other data widgets.
Moving Forward Meeting with LANG personnel this month to finalize changes to the map and dashboard. A training exercise will follow in the coming weeks. ESF-07 Logistics (GOHSEP and LANG) are now interested in setting up the inventory/deployment parts of our RID board, along with some additional customization. A meeting for that is scheduled for next week.
Contact Info Austin Dixon, PWA WebEOC Administrator Louisiana GOHSEP Contact Info E-Mail: Austin.Dixon@la.gov Phone: (225) 922-2190
