Empathise, Define, Ideate, Build and Test: A Comprehensive Design Thinking Process
Explore the phases of design thinking - from empathizing with users, capturing findings, generating alternatives, to building and testing solutions. This process involves interviews, capturing insights, ideation, solution sharing, and feedback collection to create user-centric solutions.
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Empathise: Interviews 1a. First interview 4 minutes Notes from the first interview 1b. Second interview 4 minutes Notes from the second interview change interviewers Change roles and repeat Change roles and repeat LICENSE: CREATIVE COMMONS ATTRIBUTION-NONCOMMERCIAL-SHAREALIKE 4.0 INTERNATIONAL
Empathise: Interviews 1c. Third interview 4 minutes Notes from the first interview 1.d. Fourth interview 4 minutes Notes from the second interview change interviewers Change roles and repeat Change roles and repeat LICENSE: CREATIVE COMMONS ATTRIBUTION-NONCOMMERCIAL-SHAREALIKE 4.0 INTERNATIONAL
Define 2. Capture findings 4 minutes needs: things they are trying to do (use verbs) insights: new learnings about your partner s feelings /worldview to leverage in your design (make inferences from what you heard) Individually LICENSE: CREATIVE COMMONS ATTRIBUTION-NONCOMMERCIAL-SHAREALIKE 4.0 INTERNATIONAL
Ideate: generate alternatives to test 5. Sketch 3-5 radical ways to meet your user s needs. 15 minutes (write your problem statement above) In teams 6. Share your solutions & capture feedback 20 minutes Individually LICENSE: CREATIVE COMMONS ATTRIBUTION-NONCOMMERCIAL-SHAREALIKE 4.0 INTERNATIONAL
Build and Test 9. Share your solution and get feedback 40 minutes + What worked - What could be improved ? Questions Ideas Individually LICENSE: CREATIVE COMMONS ATTRIBUTION-NONCOMMERCIAL-SHAREALIKE 4.0 INTERNATIONAL
