Employer Skills Survey 2015 in Wales

Employer Skills Survey 2015 Wales Slide Pack May 2016

Contents Background 3 Employers experiences of skill shortages 7 Retention difficulties 17 The internal skills challenge 23 Under-utilisation of skills 35 Employer investment in training and skills 41 High Performance Working Practices and Product Market Strategies 55 Conclusions 61

ESS 2015 overview ESS 2015 is the third time the survey has been run at UK-level 6,027 telephone interviews with establishments in Wales 1,234 follow up interviews on training spend The 2015 survey covers establishments with 2 or more people working at them The 2011 survey included establishments with one employee these were not covered in 2013 or 2015. Where comparisons are made with 2011 or 2013 findings, these are based on re-weighted 2011 data (configured to represent the 2+ employment business population used in 2013 and 2015).

Achieved interviews / confidence intervals For a question asked of all respondents where the survey result is 50%, we are 95% confident that the true figure lies within the range 48.74% to 51.26% (Maximum) Sampling Error +/-1.26 Number of interview s (Maximu m) Sampling Error Number of interviews Population Populatio n Wales 81,202 6,027 By sector By sector By region By region Agriculture 9,487 405 +/-4.87 North Wales Mid Wales 20,331 9,714 1,528 742 +/-2.51 +/-3.60 Manufacturing Electricity, Gas and Water Construction 4,292 427 +/-4.74 South East Wales 32,564 2,395 +/-2.00 629 62 +/-12.45 South West Wales West Wales and the Valleys (ESF) East Wales (ESF) 18,593 1,362 +/-2.66 7,230 405 +/-4.87 Wholesale and Retail Hotels & Restaurants Transport and Communications Financial Services 16,887 1,203 +/-2.83 50,038 3,645 +/-1.62 8,372 649 +/-3.85 31,164 2,382 +/-2.01 By size of establishment By size of establishment 4,371 526 +/-4.27 2-4 42,553 1,749 +/-2.34 1,534 108 +/-9.43 5-24 30,340 3,316 +/-1.70 Business Services Public Administration Education Health and Social Work Arts and Other Services 11,871 715 +/-3.66 25-49 4,401 547 +/-4.19 1,249 75 +/-11.32 50-99 2,087 273 +/-5.93 2,816 361 +/-5.16 100-249 1,112 105 +/-9.56 6,979 617 +/-3.95 250+ 499 37 +/-16.11 5,485 474 Population counts taken from IDBR March 2014 +/-4.50

Profile of survey population Establishments vs. Employment Wales 33% 67% 52% 2-4 9% 38% SINGLE SITE MULTISITE 5-24 25% 5% 25-49 PRIVATE SECTOR 85% 13% 67% 3% 50-99 13% 8% 3RD SECTOR 8% 1% 100-249 15% PUBLIC SECTOR 7% 1% 250+ 25% 25% Data taken from ESS 2015 Base: All establishments (6,027) Data based on IDBR March 2014 counts

Key definitions Proportions are based on the number of establishments, defined here as a single location of an organisation, where at least two people work. Establishment base Proportions are based on the total number of employees and working proprietors across establishments. Employment base Vacancies Skill-shortage vacancies Skills gaps Under-utilisation Proportion of establishments with at least one employee deemed by their employer to be not fully proficient in their role Proportion of establishments with at least one employee with skills and qualifications more advanced than required for their current job role Incidence Proportion of establishments reporting at least one skill- shortage vacancy Proportion of establishments reporting at least one vacancy The proportion of all staff with skills and qualifications more advanced than required for their current job role Density The number of staff reported as not fully proficient as a proportion of all employment Vacancies as a proportion of all employment Skill-shortage vacancies as a proportion of all vacancies

Section 1: Employers experiences of skill shortages 7

Incidence and density of vacancies by region Incidence of vacancies Density (vacancies as % of employment) 20% 19% 17% 17% 15% 15% 14% 14% 14% 14% 14% 14% 13% 13% 13% 12% 12% 11% 11% 11% 11% 3.7% 1.9%2.6%3.2% 3.2% 3.1% 2.4%2.9% 2.9% 2.0%2.2%2.6% 1.8%2.4% 2013 1.9%2.2% 1.8%2.2% 2.0% 2.0% 1.6% 2011 2015 2015 2015 2013 2011 2011 South West Wales 2011 2015 2013 2013 2015 2015 2013 2011 2013 2011 2015 2011 2013 West Wales and the Valleys (ESF) East Wales (ESF) Wales North Wales Mid Wales South East Wales Base: All establishments (2011: Wales: 5,958; North: 1,420; Mid: 788; South East: 2,374; South West: 1,376; West Wales and the Valleys: 3,696; East: 2,262 2013: Wales: 5,996 ; North: 1,580; Mid: 717; South East: 2,400; South West: 1,299; West Wales and the Valleys: 3,634; East: 2,362 2015: Wales: 6,027; North: 1,528; Mid: 742; South East: 2,395; South West: 1,362; West Wales and the Valleys: 3,645; East: 2,382).

Incidence and density of vacancies by sector Incidence of vacancies Density (vacancies as % of employment) Employers with at least one vacancy (2015) 300 1,700 100 600 900 1,700 1,000 300 2,000 700 1,000 2,500 500 2015 2013 32% 27% 26% 24% 23% 21% 21% 21% 21% 19% 19% 18% 18% 17% 17% 17% 17% 16% 15% 15% 13% 12% 12% 9% 5.6% 5.0% 4%5% 1.3%2.3% 4.7% 4.8% 4.1% 3.6% 3.8% 3.8% 2.6% 2.3% 2.3%2.2% 2.5% 2.2% 2.6%1.8% 2.0%1.5% 1.9% 1.7%2.1% 1.1%1.5% 1.4% Public Health & Social Work Electricity, Gas & Water Education Manufacturing Hotels & Restaurants Arts & Other Services (474) Transport & Comms Construction Wholesale & Retail Agriculture Financial Services Business Services Administration (361) (75) (617) (62) (427) (649) (108) (715) (526) (405) (1,203) (405) 2015: (394) (67) (602) (84) 2013: (414) (618) (467) (127) (736) (419) (467) (1,109) (492) Base: All establishments (as shown)

Incidence and density of skill-shortage vacancies by region SSV Density (SSVs as % of Vacs) 18% 20% 17% 14% 32% 21% 16% 23% 16% 20% 16% 20% 21% 20% 24% 27% 34% 23% 22% 22% 26% Incidence of establishments with vacancies Incidence of establishments with skill-shortage vacancies 20% 19% 17% 17% 15% 15% 14% 14% 14% 14% 14% 14% 13% 13% 13% 12% 12% 11% 11% 11% 11% 8% 6% 6% 6% 5% 5% 5% 4% 4% 4% 4% 4% 4% 4% 4% 3% 3% 3% 3% 3% 2% 2011 2013 2015 2011 2013 2015 2011 2013 2015 2011 2013 2015 2011 South West Wales 2013 2015 2011 West Wales and the Valleys (ESF) 2013 2015 2011 East Wales (ESF) 2013 2015 Wales North Wales Mid Wales South East Wales Base All establishments (2011: Wales: 5,958; North: 1,420; Mid: 788; South East: 2,374; South West: 1,376; West Wales and the Valleys: 3,696; East: 2,262 2013: Wales: 5,996 ; North: 1,580; Mid: 717; South East: 2,400; South West: 1,299; West Wales and the Valleys: 3,634; East: 2,362. 2015: Wales: 6,027; North: 1,528; Mid: 742; South East: 2,395; South West: 1,362; West Wales and the Valleys: 3,645; East: 2,382.)

Density of skill-shortage vacancies by sector 40% Construction (123) 800 21% 39% Transport & Comms 900 29% (201) 31% Manufacturing 600 25% (177) 28% Arts & Other Services 700 11% (407) 23% Wholesale & Retail 900 17% (378) Number of SSVs (2015) 22% Hotels & Restaurants 1,000 21% (614) 22% Health & Social Work 1,000 14% (425) 22% Business Services 1,600 30% (722) 22% 2015 2013 Public Administration 900 26% (181) 18% Agriculture (31*) 100 16% Electricity, Gas & Water 100 7% (28*) 12% Financial Services 100 22% (34*) 9% Education (228) 200 Base: All establishments with vacancies (only 2015 shown) * Figure should be treated with caution due to low base size (<50) 13%

Density of skill-shortage vacancies by occupation Number of SSVs (2015) 200 1,300 800 600 1,700 1,500 500 1,100 1,200 2011 SSV density 2013 SSV density 2015 SSV density 44% 43% 40% 39% 33% 30% 28% 26% 25% 24% 22% 19% 19% 17% 17% 17% 16% 16% 15% 15% 14% 12% 12% 12% 11% 11% 6% Managers Professionals Associate Professionals (148) Admin and Clerical (174) Skilled trades Caring, leisure Sales and Cust. Service (164) Machine Operatives (86) Elementary et al (152) (209) 2011: (69) (179) (163) (172) 2013: (52) (166) (166) (145) (159) (151) (143) (79) (269) 2015: (72) (184) (183) (165) (233) (197) (143) (108) Base: All establishments with vacancies in each occupation (as shown)

Technical and practical skills lacking among applicants 68% Specialist skills needed for the role Solving complex problems Knowledge of how the organisation works Knowledge of the organisation's products and Writing instructions, guidelines etc. 26% 43% 3% 41% 1% 40% 2% 35% 32% Basic numerical skills 31% Reading and understanding instructions, Adapting to new equipment Complex numerical skills 4% 31% 27% 24% Manual dexterity Basic IT skills Advanced IT skills 3% 18% 1% 15% 2% Skill lacking among any applicants 14% Communicating in a foreign language Oral Welsh language skills Written Welsh language skills 4% 13% Main skill lacking 12% Base: All with skill-shortage vacancies that received the new lists of skills descriptors (216)

People skills lacking among applicants 57% Ability to manage and prioritise own tasks 5% 47% Customer handling skills 5% 45% Team working 7% 41% Managing their own feelings, or those of others 3% 40% Managing or motivating other staff 3% 32% Persuading or influencing others 4% 32% Sales skills 5% 27% Instructing, teaching or training people 3% Skill lacking among any applicants 27% Setting objectives for others and planning 2% 18% Making speeches or presentations 1% Base: All with skill-shortage vacancies that received the new lists of skills descriptors (216)

Impact of skill-shortage vacancies 97% 97% Any impact 84% Increase workload for other staff 90% 57% Have difficulties meeting customer services objectives 49% 49% Lose business or orders to competitors 45% 2015 2013 46% Experience increased operating costs 43% 44% Delay developing new products or services 47% 40% 38% Have difficulties introducing new working practices 39% Withdraw from offering certain products or services 23% 36% 37% Have difficulties meeting quality standards 31% 32% Outsource work 28% Difficulties with technological change 24% Base (2013/2015): All establishments with hard-to-fill vacancies that are all as a result of skill shortages (253 / 380)

Action taken to fill skill-shortage vacancies 32% Increasing advertising/ recruitment spend 26% 28% Using new recruitment methods 31% 18% 18% Redefining existing jobs 13% Increasing/ expanding trainee programmes 5% 8% Increasing training to existing workforce 6% 6% Using contractors/ contracting out 5% 6% Preparing to offer training to those less well qualified 8% 2015 2013 3% 3% Increasing salaries 3% Recruiting workers who are non-UK nationals 4% 2% 2% Making the job more attractive 4% Other 3% 17% No action taken 14% Base (2013 / 2015): All with hard-to-fill vacancies (341 / 526)

Section 2: Retention difficulties 17

Incidence of retention difficulties - by region 10% 10% 9% 9% 9% 8% 8% Wales North Wales Mid Wales South East Wales South West Wales West Wales and East Wales (ESF) the Valleys (ESF) (1,784) (2,981) (756) (366) (1,187) (672) (1,197) Base: All establishments in Module 2 (as shown)

Incidence of retention difficulties - by establishment size 24% 16% 15% 11% 7% ** 2 to 4 (874) 5 to 24 (1,639) 25 to 49 (262) 50 to 99 (136) 100-249 (55) 250+ (15) Base: All establishments in Module 2 (as shown)

Incidence of retention difficulties by sector 20% 13% 12% 11% 9% 9% 9% 8% 8% 7% 7% 5% 4% (320) (235) (209) (280) (176) (287) (184) (33*) (31*) (618) (347) (215) (46*) Base: All establishments in Module 2 (as shown) * Figure should be treated with caution due to low base size (<50)

Occupation most affected by retention difficulties 26% 20% 16% 10% 8% 8% 7% 4% 1% Managers Professionals Associate Professionals Admin / clerical Skilled Trade Caring / leisure Sales / customer service Machine Ops Elementary / service Base: All establishments with retention difficulties (319)

Reasons why it is difficult to retain staff Not enough people interested in doing this type of work 65% Long/unsocial hours 40% Wages offered are lower than those offered by other 36% Too much competition from other employers 35% Staff don't want long term commitment 34% Lack of career progression 34% Impact of the benefits trap 33% Geographic location of the site 31% Unattractive conditions of employment 22% Difficult to find experienced/skilled staff 7% Nature of work is too difficult/mentally and physically tiring 6% Cost to employer 4% Students come and go 1% Other 5% Base: All establishments experiencing retention difficulties (Module 2: 319)

Section 3: The internal skills challenge 23

Incidence and density of skills gaps by region Incidence of skills gaps Density (% of all staff with a skills gap) 18% 17% 17% 17% 16% 16% 16% 16% 16% 15% 15% 15% 14% 14% 14% 13% 13% 13% 13% 12% 11% 7.6% 6.3% 6.1% 5.8% 4.4% 5.3%4.9% 5.1% 5.0% 5.0%4.5% 4.7%4.9% 4.7% 4.6% 4.6% 4.5% 4.5% 4.2% 4.2% 2.5% 2011 2013 2015 2011 2013 2015 2011 2013 2015 2011 2013 2015 2011 2013 2015 2011 2013 2015 2011 2013 2015 West Wales and the Valleys (ESF) Wales North Wales Mid Wales South East Wales South West Wales East Wales (ESF) Base: All establishments (2011: Wales: 5,958; North: 1,420; Mid: 788; South East: 2,374; South West: 1,376; West Wales and the Valleys: 3,696; East: 2,262. 2013: Wales: 5,996 ; North: 1,580; Mid: 717; South East: 2,400; South West: 1,299; West Wales and the Valleys: 3,634; East: 2,362. 2015: Wales: 6,027; North: 1,528; Mid: 742; South East: 2,395; South West: 1,362; West Wales and the Valleys: 3,645; East: 2,382.)

Incidence and density of skills gaps by establishment size Incidence of skills gaps Density (% of all staff with a skills gap) 56% 2011 2013 2015 49% 46% 45% 41% 41% 41% 35% 35% 31% 31% 30% 22% 21% 19% 9% 8.4% 7.0% 8% 5.6% 6% 5.4% 5.5% 5.1%5.1% 5.0% 4.8% 4.6% 4.7% 4.4% 4.2% 4.2% 3.9% 3.4%2.4% 3.0% 2011 2013 2015 2 to 4 2011 2013 2015 5 to 24 2011 2013 2015 25 to 49 2011 2013 2015 50 to 99 2011 2013 2015 100-249 2011 2013 2015 250+ 2011: 2013: 2015: (1,162) (3,474) (1,847) (3,229) (1,749) (3,316) (547) (512) (750) (236) (324) (105) (151) (128) (44*) (97) (37*) (273) Base: All establishments (as shown) * Figure should be treated with caution due to low base size (<50)

Incidence and density of skills gaps by sector Incidence of skills gaps Density (% of all staff with a skills gap) Number of skills gaps (2015) 11,700 1,200 6,100 800 3,000 6,900 1,600 6,800 2,300 1,900 8,300 2,600 600 25% 2013 2015 22% 21% 21% 20% 20% 20% 19% 18% 18% 17% 17% 16% 16% 15% 15% 15% 15% 15% 12%13% 13% 12% 12% 10.2% 10.2% 8.8% 6.9% 6.6% 6.3% 5.3% 5.2% 5.2% 6% 4.7% 4.6%4.8% 4.4% 4.2% 3.6% 4.0%3.8% 3.9%3.7% 3.5% 4% 2.4% 2.9% 1.8% 1.8%1.8% 2.3% Manufacturing Financial Services Hotels & Restaurants Electricity, Gas & Water Education Wholesale & Retail Public Admin Health & Social Work Transport & Comms Arts & Other Services Business Services Construction Agriculture 2013: 2015: (414) (427) (127) (108) (618) (649) (84) (62) (394) (361) (1,109) (1,203) (67) (75) (602) (617) (419) (526) (467) (474) (736) (715) (467) (405) (492) (405) Base: All establishments (as shown)

Skills gaps density by occupation Number of skills gaps (2015) 53,800 4,300 3,300 2,500 5,000 4,700 7,600 8,500 8,100 9,100 9.0% 8.8% 2013 2015 7.4% 7.2% 6.9% 6.1% 5.8% 5.8% 5.5% 5.2% 4.9% 5.0% 4.8% 4.5% 3.5% 3.5% 3.0% 2.8% 2.7% 2.2% Wales Overall Managers Professionals Associate Professionals (79) (73) Admin and Clerical (248) (224) Skilled trades Caring, leisure et Sales and Cust. Service (282) (281) Machine Operatives (88) (102) Elementary al 2013: 2015: (5,996) (6,027) (259) (201) (86) (66) (226) (195) (149) (135) (302) (260) Base: All employment (as shown)

Main causes of skills gaps 67% Staff are new to the role 63% 63% Their training is currently only partially completed 47% 46% Staff lack motivation 52% 37% They have had training but their performance has not 47% 31% Unable to recruit staff with the required skills 35% 30% 29% The introduction of new working practices 27% 27% Staff have not received the appropriate training 201 5 26% The introduction of new technology 20% 17% Problems retaining staff 24% 15% The development of new products and services 21% 78% New to the role/ training not complete (transient) 74% 14% Transient skill gaps only 11% Base (2013/2015) : All establishments with skills gaps - up to 2 occupations followed up (1,219 /1,100 ) Figures are shown as a percentage of all gaps (not a percentage of all establishments)

Impact of skills gaps by establishment size Staff not fully proficient has a minor impact on establishment performance 52% 53% 47% 40% 48% 49% Staff not fully proficient has a major impact on establishment performance 22% 20% 18% 17% 16% 13% * * 0% 250+ Wales Overall 2 to 4 5 to 24 25 to 49 50 to 99 100-249 (1,100) (107) (661) (170) (95) (47*) (20) Base: All with skills gaps (as shown) * Figure should be treated with caution due to low base size (<50) ** denotes data not shown due to low base size (<25)

Impact of skills gaps Increased workload for other staff 54% Have higher operating costs 28% Have difficulties meeting quality standards 27% Have difficulties introducing new working practices 23% Lose business or order to competitors 20% Delay developing new products or services 19% Outsource work 11% No impact 36% Base: All establishments with skills gaps (1,100)

Technical and practical skills that need improving among staff with skills gaps 56% Specialist skills needed for the role Knowledge of the organisation's products and Knowledge of how the organisation works Adapting to new equipment Solving complex problems 8% 44% 5% 40% 4% 37% 2% 37% 8% 37% Basic IT skills 2% 35% Reading and understanding instructions, 4% 33% Advanced IT skills Complex numerical skills Manual dexterity Basic numerical skills Oral Welsh language skills Writing instructions, guideline etc. Written Welsh language skills Communicating in a foreign language 3% 28% 25% 24% 1% Skill lacking among existing staff 22% 2% 21% Main skill lacking 1% 19% 10% 1% Base: All with skills gaps followed up with the new lists of skills descriptors (572)

People and personal skills that need improving among staff with skills gaps 67% Ability to manage and prioritise own tasks 9% 59% Team working 12% 50% Managing their own feelings, or those of others 4% 46% Persuading or influencing others 6% 45% Managing or motivating other staff 6% 43% Customer handling skills 7% 32% Instructing, teaching or training people Skill lacking among existing staff Main skill lacking 1% 31% Setting objectives for others and planning 1% 29% Making speeches or presentations 1% 24% Sales skills 3% Base: All with skills gaps followed up with the new lists of skills descriptors (572)

Action taken to overcome skills gaps 66% 65% Increase training activity / spend or increase 58% More supervision of staff 61% 48% 49% Implementation of mentoring / buddying 47% More staff appraisals / performance reviews 49% 35% Reallocating work 39% 29% Changing work practices 31% 2015 2013 20% Increase recruitment activity / spend 15% 8% 8% Recruiting workers who are non-UK nationals 18% Nothing 15% Base (2013 / 2015): All establishments with skills gaps (1,219 / 1,100)

Changes in the number of SSVs and skills gaps over time % Change in SSVs since 2013 % Change in Skills Gaps since 2013 222% 205% 175% 152% 72% 67% 67% 49% 61% 56% 55% 43% 4% 4% 2% -1% -9% -13% -23% -20% -26% -32% -35% -44% -46% -52% Restaurants Construction Comms Retail Work Transport and Business Hotels and Manufacturing Electricity, Gas Financial Wholesale and Services Public Admin. Services & Water Services Arts and Other Health and Social (617) Agriculture Education (474) (405) (526) (75) (1,203) (427) (715) (62) (649) (108) (405) (361) 15: (467) (467) (419) (67) (1,109) (414) (736) (84) (602) (618) (127) (492) (394) 13: Base: All establishments (as shown)

Section 4: Under-utilisation 35

Incidence and density of skills under-utilisation by region Incidence of under-utilisation Skills under-utilisation density 35% 35% 34% 34% 33% 32% 29% 8.5% 8.2% 7.8% 7.5% 7.1% 7.1% 4.8% South West Wales West Wales and the Valleys (ESF) Mid Wales East Wales (ESF) South East Wales Wales North Wales (6,027) (1,528) (742) (2,395) (1,362) (3,645) (2,382) Base: All establishments (as shown)

Incidence and density of skills under-utilisation by establishment size 50% Incidence of under-utilisation Skills under-utilisation density 45% 40% 42% 35% 37% 35% 35% 30% 32% 29% 25% 20% 15% 17.7% 10% 10.3% 5% 6.4% 6.1% 5.6% 3.1% 0% 2-4 (1,749) 5-24 (3,316) 25-49 (547) 50-99 (273) 100-249 (105) 250+ (37*) Base: All establishments (as shown) * Figure should be treated with caution due to low base size (<50)

Incidence and density of skills under-utilisation by sector Incidence of under-utilisation Skills under-utilisation density 45% 43% 43% 38% 38% 38% 36% 32% 30% 30% 27% 26% 26% 13.4% 13.7% 13.3% 8.4% 8.1% 8.0% 7.7% 7.1% 5.9% 5.6% 5.2% 3.5% 2.9% (649) (474) (62) (75) (316) (617) (526) (715) (1,203) (405) (427) (108) (405) Base: All establishments (as shown)

Occupations where under-utilisation is most prevalent 9% Elementary staff 37% Managers 2% Machine operatives 7% Sales and customer services 7% Caring, leisure and other 8% Skilled trade occupations 6% Professionals 15% Admin. / clerical staff 6% Associate Professionals Base: All establishments with under-utilised staff (2,089)

Reasons why staff are working in roles for which they have excess qualifications and skills They are not interested in taking on higher level role 22% Lack of jobs in desired higher level role 14% Working hours suit them better 14% To gain experience / current role is lower level in same industry 9% Attractive conditions of employment 9% They own the business / are a partner in the business 8% Family-run business 7% Temporary role / stop gap 6% Competition for higher level roles / struggling to get higher level 5% Actively seek staff with quals / skills beyond needs 5% Qualifications / skills not relevant to job role 4% They have more than one job 1% Not particular reason / it just happened 6% Base: All establishments with under-utilised staff (2,089)

Section 5: Employer investment in training and skills 41

Proportion of employers providing training in the last 12 months by region Train Train off-the-job Train on-the-job Train on-the-job only 66% 66% 65% 63% 62% 61% 54% 53% 52% 51% 51% 51% 50% 49% 49% 49% 48% 48% 48% 41% 40% 15% 14% 14% 14% 14% 13% 12% Wales North Wales Mid Wales South East Wales South West Wales West Wales & Valleys (ESF) East Wales (ESF) (6,027) (1,528) (742) (2,395) (1,362) (3,645) (2,382) Base: All establishments (as shown)

Proportion of employers providing training in the last 12 months by size Train Train off-the-job Train on-the-job Train on-the-job only 98% 96% 95% 95% 93% 92% 88% 86% 85% 85% 81% 81% 77% 64% 60% 47% 35% 32% 18% 15% 14% 12% 11% 5% 2-4 (1,749) 5-24 (3,316) 25-49 (547) 50-99 (273) 100-249 (105) 250+ (37*) Base: All establishments (as shown) * Figure should be treated with caution due to low base size (<50)

Proportion of employers providing training in the last 12 months by sector Train on-the-job only Train Train off-the-job Train on-the-job 92% 88% 87% 85% 82% 82% 78% 77% 77% 73% 72% 72% 68% 68% 68% 65% 63% 62% 62% 62% 60% 57% 54% 52% 52% 50% 49% 49% 48% 48% 48% 47% 44% 42% 40% 40% 36% 28% 25% 22% 21% 17% 16% 16% 15% 14% 14% 14% 11% 10% 10% 8% Constructio n Manufacturin g Education Arts and Other Transport & Comms. Hotels & Restaurants Electricity, Gas etc. Health and Social Work Public Admin Financial Services Wholesale & Retail Business services Agriculture (715) (526) (649) (427) (405) (1,203) (617) (75) (108) (62) (405) (361) (474) Base: All establishments (as shown)

Training Equilibrium: employers interest in providing more training than they were able to of all employers train don t train 63% 37% Among those who train Among those who don t train (Base: 4,356) (Base: 1,671) 31% 69% 49% 49% 2% Don t know Wanted to train Wanted to train more Did not want to train Do sufficient training 44% 56% of employers want to train more of employers in training equilibrium (no desire to increase training) *Note training employers responding Don t know have been included in the group Wanted to undertake more training on final measure Base: All establishments (6,027)

Types of Training and Workforce Development provided Job specific training 86% Health and safety / first aid training 77% Basic induction 66% Any induction 68% Training in new technology 51% Supervisory training 38% Management training 37% More extensive induction 37% Base: All establishments that train (4,356)

Number and proportion of staff trained by region Total number of staff trained (thousands) 2011 2013 2015 349 349 376 655 724 760 155 182 166 40 36 57 111 156 162 377 472 429 278 252 331 71% 69% 66% 65% 64% 63% 63% 62% 62% 62% 61% 60% 60% 60% 59% 59% 56% 54% 51% 45% 44% Wales North Wales Mid Wales South East Wales South West Wales West Wales & Valleys (ESF) (3,696) East Wales (ESF) 2011: (5,958) (1,420) (788) (2,374) (1,376) (2,262) 2013: 2015: (5,996) (1,580) (717) (2,400) (1,299) (3,634) (2,362) (6,027) (1,528) (742) (2,395) (1,362) (3.645) (2,382) Base: All establishments (as shown)

Proportion of staff trained by size 2011 2013 2015 78% 75% 74% 71% 68% 67% 67% 65% 64% 62% 62% 56% 56% 55% 47% 41% 37% 35% 2-4 5-24 25-49 50-99 100-249 250+ 2011: 2013: 2015: (1,162) (3,474) (750) (324) (248) (97) (44*) (3,229) (1,847) (236) (172) (512) (37*) (1,749) (547) (3,316) (273) (105) Base: All establishments (as shown) * Figure should be treated with caution due to low base size (<50)

Number and proportion of staff trained by sector 2011 2013 2015 Total number of staff trained 2015 7k 69k 11k 27k 105k 53k 30k 17k 92k 59k 91k 169k 29k 86% 81% 79% 78% 73% 72% 70% 67% 67% 64% 63% 62% 61% 60% 60% 59% 59% 59% 58% 58% 57% 57% 56% 56% 56% 55% 52% 52% 52% 52% 51% 51% 50% 50% 48% 45% 30% 27% 21% 2011: 2013: 2015: (101) (489) (110) (498) (1,062) (666) (435) (173) (789) (129) (391) (571) (544) (492) (414) (84) (467) (1,109) (618) (419) (127) (736) (67) (394) (602) (467) (405) (427) (62) (405) (1,203) (649) (526) (108) (715) (75) (361) (617) (474) Base: All establishments (as shown)

Proportion of staff trained by occupation 2011 2013 2015 88% 87% 75% 70% 70% 69% 61% 60% 60% 60% 60% 59% 58% 57% 56% 56% 54% 54% 53% 52% 49% 49% 47% 47% 47% 46% 46% Managers Professionals Assoc. Admin / clerical Skilled Trades Caring, Leisure, Other services (969) Sales & Customer service (1,614) Machine operatives (950) Elementary Professionals (773) 2011: (5,658) (1,161) (3,486) (1,548) (2,238) 2013: (5,692) (1,005) (671) (3,061) (1,581) (831) (1,587) (855) (1,953) 2015: (5,714) (961) (734) (3,106) (1,625) (921) (1,633) (903) (2,001) Base: All establishments with staff in each occupation (as shown)