Empowering Care Home Staff: Building Bridges for Compassionate Care
Enhancing care in care homes through building relationships, strengthening networks, and increasing education and confidence of care home workers. The project aims to create a compassionate and supportive working environment for care home staff focusing on relationships and staff wellbeing, with a vision to improve care quality. Integration through education and the Schwartz Philosophy are key methods to achieve their goals. Providing a forum to discuss emotional and social aspects of healthcare, particularly through Schwartz rounds, aims to support and empower all staff members.
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Caring for Care Homes Caroline Durack / Celia Dawson 1stFebruary 2017 Caring for Care Homes Hammersmith and Fulham GP Federation
Hello! Who are we? And what do we do ? Caring for Care Homes Hammersmith and Fulham GP Federation
Caring for Care Homes 5 Year Forward View -Enhanced Care in Care Homes. Care homes critical partner in the work at all stages -Focus on individuals not the organisation -Building collaborative system and relationships around a shared vision -Not just one change that makes a difference Funding from HENWL tri borough hosted by HFGPF January 2017- January 2018 2 lead GPs lukshmy.jeyalingam@nhs.net eleanor.worthington@nhs.net Caring for Care Homes Hammersmith and Fulham GP Federation
The aims of our project are To Build To Build bridges and bridges and foster foster relationships relationships To To strengthen strengthen networks networks. . To To increase the increase the education and education and confidence of confidence of care home care home workers workers
Our Vision To create a more compassionate and supportive working environment for care home staff focusing on Relationships -Within individuals teams/Across different care homes /Within MDT and primary care Skill sets -Clinical /Personal Staff wellbeing Valued,Empowered,Connected Caring for Care Homes Hammersmith and Fulham GP Federation
How do we plan to do it? Integration through Education Schwartz Philosophy Caring for Care Homes Hammersmith and Fulham GP Federation
Provide a forum discuss the emotional and social aspects of working in healthcare. All staff All staff, clinical and non-clinical. Not to solve problems. Rounds can help staff feel more supported supported in their jobs, allowing them the time and space to reflect on their roles. Compassion Compassion shown by staff can make all the difference to a patient s experience of care. forum for all staff to What is a Schwartz round? staff feel more Caring for Care Homes Hammersmith and Fulham GP Federation
Some example themes A patient I remember I m not the boss but I count A good death An unforgettable colleague Caught in the middle When things don t go to plan A day I will never forget Caring for Care Homes Hammersmith and Fulham GP Federation
In 1994 a health attorney called Ken Schwartz was diagnosed with terminal lung cancer. I have learned that medicine is not merely about performing tests or surgeries, or administering drugs For as skilled and knowledgeable as my caregivers are, what matters most is that they have empathized with me in a way that gives me hope and makes me feel like a human being, not just an illness. Origins of Schwartz round Caring for Care Homes Hammersmith and Fulham GP Federation
Why are Schwartz rounds needed in healthcare? Caring for Care Homes Hammersmith and Fulham GP Federation
Format of Schwartz round Rounds follow a standard model to ensure that they are replicable across settings. Rounds normally take place once a month for an hour at a time with catering provided before the Round. Once the Round starts, a panel, comprised of three or four staff, share their experiences for the first 15-20 minutes. Caring for Care Homes Hammersmith and Fulham GP Federation
Creating a more compassionate and supportive work environment. Creating closer connections within your team. Improving your wellbeing and reflect on complex experiences. Better understanding and collaboration between teams. Getting a rare moment to stop, breathe and think . What do you gain by participation Caring for Care Homes Hammersmith and Fulham GP Federation
A Schwartz demonstration Caring for Care Homes Hammersmith and Fulham GP Federation
Qualitative Evaluation of Schwartz Round in Hammersmith and Fulham With each session I learn more about myself and humanity in general. Huge respect and admiration for all the touching stories. Very valuable for front line Staff to experience time away from role to reflect on and practice personal impact this has on them. Encouraged people to share in a non-judgemental way Well supported and thoughtful Caring for Care Homes Hammersmith and Fulham GP Federation
Summary of Schwartz A great way to reflect on the complex emotions we experience in healthcare. Caring for Care Homes Hammersmith and Fulham GP Federation
Contact Us lukshmy.jeyalingam@nhs.net eleanor.worthington@nhs.net carolinedurack@nhs.net Celia.Dawson@nwl.hee.nhs.uk Caring for Care Homes Hammersmith and Fulham GP Federation
